Osama Alfarraj received his master’s and Ph.D. degrees in information and communication technology from Griffith University, in 2008 and 2013, respectively. He is currently a professor of computer science with King Saud University, Riyadh, Saudi Arabia. His current research interests include eSystems (eGov, eHealth, and ecommerce), cloud computing, and big data. He was a consultant and a member of the Saudi National Team for Measuring E-Government, Saudi Arabia, for two years.