Ana Laura Berdasco

Ms. Ana Laura Berdasco


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20 November 2019 in Proceedings
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Conference Paper
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ABAna Laura Berdasco
Ana Laura Berdasco
GLGustavo Lopez
Gustavo Lopez
IDIgnacio Diaz
Ignacio Diaz
LQLuis Quesada
Luis Quesada
LGLuis A. Guerrero
Luis A. Guerrero
Natural user interfaces are becoming popular. One of the most common natural user interfaces nowadays are voice activated interfaces, particularly smart personal assistants such as Google Assistant, Alexa, Cortana, and Siri. This paper presents the results of an evaluation of these four smart personal assistants in two dimensions: the correctness of their answers and how natural the responses feel to users. Ninety-two participants conducted the evaluation. Results show that Alexa and Google Assistant are significantly better than Siri and Cortana. However, there is no statistically significant difference between Alexa and Google Assistant.