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Shared accommodations (e.g., Airbnb) are growing rapidly with ever-increasing attention given to the features of the home decoration style and a homely atmosphere. Similar to an old saying, “Love me, Love my dog”, it has been established that the perception of hosts’ service quality is integrated with customers’ evaluations of house amenities. However, little is known about the influence of service attitude (how it is perceived by guests) on customers’ sensory experience, which is key to their loyalty and satisfaction. Through a pilot study analyzing guest houses’ online reviews, two experiments as well as a survey, service attitude (i.e., enthusiasm and hospitality) was found to be positively associated with customers’ sensory experience. In this process, home-like feelings acted as the mediator, sincerity served as a moderator, and only sincere enthusiasm and hospitality helped promote the home-like feeling for customers. This study sheds light on the customer sensory experience management of shared accommodations from the embodied cognition perspective.
Xingyang Lv; Yue Liu; Shuangyu Xu; Qiuyun Li. Welcoming host, cozy house? The impact of service attitude on sensory experience. International Journal of Hospitality Management 2021, 95, 102949 .
AMA StyleXingyang Lv, Yue Liu, Shuangyu Xu, Qiuyun Li. Welcoming host, cozy house? The impact of service attitude on sensory experience. International Journal of Hospitality Management. 2021; 95 ():102949.
Chicago/Turabian StyleXingyang Lv; Yue Liu; Shuangyu Xu; Qiuyun Li. 2021. "Welcoming host, cozy house? The impact of service attitude on sensory experience." International Journal of Hospitality Management 95, no. : 102949.
Despite growing concern about climate change and the potential impacts of tourism on the environment, little is known about visitor responses toward climate mitigation strategies in nature-based tourism settings or factors that influence them. This study examined the influence of travel distance and Experience Use History (EUH) on visitor willingness to engage in climate friendly behavior in state parks and their support for management actions to minimize climate change impacts. Following a stratified-cluster sampling approach, a total of 1,775 visitors (69.7% response rate) completed online or paper surveys at 20 pre-selected Missouri state parks and historic sites. Results indicated that visitors living within 100 miles of these locations were more willing to engage in climate friendly behavior, but less supportive of climate friendly management actions, as compared to those living farther away. Visitors’ EUH was only associated with their willingness to engage in climate friendly behavior, but not with support for climate friendly management actions. In addition to some theoretical and methodological contributions, this paper sheds light on management of nature-based tourism destinations such as state parks.
Shuangyu Xu; Sonja Wilhelm Stanis; Hongchao Zhang; Lisa Groshong; Mark Morgan. Impact of travel distance and experience use history on visitors’ climate friendly behavior and support for climate friendly management action. Journal of Sustainable Tourism 2020, 29, 981 -999.
AMA StyleShuangyu Xu, Sonja Wilhelm Stanis, Hongchao Zhang, Lisa Groshong, Mark Morgan. Impact of travel distance and experience use history on visitors’ climate friendly behavior and support for climate friendly management action. Journal of Sustainable Tourism. 2020; 29 (6):981-999.
Chicago/Turabian StyleShuangyu Xu; Sonja Wilhelm Stanis; Hongchao Zhang; Lisa Groshong; Mark Morgan. 2020. "Impact of travel distance and experience use history on visitors’ climate friendly behavior and support for climate friendly management action." Journal of Sustainable Tourism 29, no. 6: 981-999.
Social capital is a vital element of tourism development and sustainability, and has thus drawn significant attention during the past decade. Yet, this topic is still under-researched in the context of niche tourism, especially along linear tourism settings such as wine trails. As a major component of wine tourism, wine trails have been growing rapidly worldwide to further regional tourism development. To examine the level of social capital related with wine tourism, communities surrounding two wine trails in North Carolina (U.S.) were surveyed regarding the Trust, Information Sharing, Collective Action, Bonding and Bridging dimensions of social capital. Results indicated the Piedmont region has not yet fully developed the social capital associated with local wine trails, although residents perceived somewhat strong Collective Action derived from this growing tourism niche. Visitation frequency to wine trails was found to be significantly associated with all dimensions of wine tourism social capital. This study advances the wine tourism scholarship concerning social capital along wine trails (e.g., integrating main dimensions into one scale). It also sheds light on wine trail development and management, suggesting local wineries and wine trails invest greater effort in forging community bonds, especially among older residents, and bridging with local businesses.
Shuangyu Xu; Carla Barbieri; Erin Seekamp. Social Capital along Wine Trails: Spilling the Wine to Residents? Sustainability 2020, 12, 1592 .
AMA StyleShuangyu Xu, Carla Barbieri, Erin Seekamp. Social Capital along Wine Trails: Spilling the Wine to Residents? Sustainability. 2020; 12 (4):1592.
Chicago/Turabian StyleShuangyu Xu; Carla Barbieri; Erin Seekamp. 2020. "Social Capital along Wine Trails: Spilling the Wine to Residents?" Sustainability 12, no. 4: 1592.
Over the last decade, the coastal city of Da Nang, Vietnam has experienced a considerable rate of growth in its domestic and international tourist visitation. Yet, little is known about how to manage this growth into appropriate sustainable tourism for development. To better understand a way forward, 16 tourism stakeholders from the public and private sectors in Da Nang were interviewed. Specifically, questions inquired about tourism assets and sustainability. The findings in this research help to establish baseline perceptions of tourism stakeholders in Da Nang and represent a step forward in the city’s interest in sustainable tourism for development.
Patrick Holladay; Anthony W Dixon; Minh C. Nguyen; Bao L. Nguyen; Shuangyu Xu; Kate Price-Howard. STAKEHOLDER PERCEPTIONS OF TOURISM ASSETS AND SUSTAINABLE TOURISM DEVELOPMENT IN DA NANG, VIETNAM. ENLIGHTENING TOURISM. A PATHMAKING JOURNAL 2018, 8, 74 -98.
AMA StylePatrick Holladay, Anthony W Dixon, Minh C. Nguyen, Bao L. Nguyen, Shuangyu Xu, Kate Price-Howard. STAKEHOLDER PERCEPTIONS OF TOURISM ASSETS AND SUSTAINABLE TOURISM DEVELOPMENT IN DA NANG, VIETNAM. ENLIGHTENING TOURISM. A PATHMAKING JOURNAL. 2018; 8 (2):74-98.
Chicago/Turabian StylePatrick Holladay; Anthony W Dixon; Minh C. Nguyen; Bao L. Nguyen; Shuangyu Xu; Kate Price-Howard. 2018. "STAKEHOLDER PERCEPTIONS OF TOURISM ASSETS AND SUSTAINABLE TOURISM DEVELOPMENT IN DA NANG, VIETNAM." ENLIGHTENING TOURISM. A PATHMAKING JOURNAL 8, no. 2: 74-98.
The demand and offer of recreational activities on farms has increased over the last decades and promises increased growth in the future because of the benefits it brings to farmers and visitors. Despite this growth, a breadth of names (e.g., agritourism, farm visit) are used interchangeably to depict this activity. Such inconsistency reflects a lack of industry branding which diminishes marketing effectiveness and hinders stakeholders’ collaboration. Therefore, a study was conducted to evaluate the Memorability, Distinctiveness, Relevance and Flexibility and overall preference of eight typical names associated with recreation on farms among farmers and visitors. The multimodal approach employed reveals that efforts are needed to standardize and diffuse a brand name for recreation on farms because of reduced Memorability. Although “Agritourism” appears suitable to brand recreation on farms given its Distinctiveness, Relevance, and Flexibility, results are inconclusive and call for further efforts for educating the public about its meaning.
Carla Barbieri; Shuangyu Xu; Claudia Gil Arroyo; Samantha Rozier Rich. Agritourism, Farm Visit, or . . . ? A Branding Assessment for Recreation on Farms. Journal of Travel Research 2016, 55, 1094 -1108.
AMA StyleCarla Barbieri, Shuangyu Xu, Claudia Gil Arroyo, Samantha Rozier Rich. Agritourism, Farm Visit, or . . . ? A Branding Assessment for Recreation on Farms. Journal of Travel Research. 2016; 55 (8):1094-1108.
Chicago/Turabian StyleCarla Barbieri; Shuangyu Xu; Claudia Gil Arroyo; Samantha Rozier Rich. 2016. "Agritourism, Farm Visit, or . . . ? A Branding Assessment for Recreation on Farms." Journal of Travel Research 55, no. 8: 1094-1108.
Wine trails have been studied insufficiently within the tourism literature despite of their recent rapid development worldwide. In response, this study examines residents' perceptions of wine tourism development in terms of personal benefits and community impacts. It also explores whether residents' socio-demographics and levels of wine enthusiasm, and wine trails' tourism characterization influence residents' perceptions. Following a stratified random sampling procedure, residents living along two wine trails in the Piedmont region of North Carolina (U.S.) were surveyed. Results indicate that residents are neutral in their perceptions of the Piedmont wineries in terms of both personal benefits and community impacts. Residents' socio-demographics and level of wine enthusiasm, as well as the comprehensiveness of wine trails' tourism amenities were significantly associated with residents' perceptions. Results also indicate that personal benefits mediate residents' perceptions of community impacts. In addition to the oretical and methodological contributions, this paper outlines management implications for wine trails.
Shuangyu Xu; Carla Barbieri; Dorothy Anderson; Yu-Fai Leung; Samantha Rozier-Rich. Residents' perceptions of wine tourism development. Tourism Management 2016, 55, 276 -286.
AMA StyleShuangyu Xu, Carla Barbieri, Dorothy Anderson, Yu-Fai Leung, Samantha Rozier-Rich. Residents' perceptions of wine tourism development. Tourism Management. 2016; 55 ():276-286.
Chicago/Turabian StyleShuangyu Xu; Carla Barbieri; Dorothy Anderson; Yu-Fai Leung; Samantha Rozier-Rich. 2016. "Residents' perceptions of wine tourism development." Tourism Management 55, no. : 276-286.
Wine trails have been the most commonly developed type of Themed Touring Routes (TTRs) around the world during the past decade. Despite such development, limited studies have examined their geospatial or tourism characteristics reducing marketing and managerial efficacy. To address this gap, this study measured six geospatial and tourism attributes of nine wine trails in North Carolina (USA) toward a characterization of TTRs. Results indicated a shared low Connectivity and good Accessibility among study wine trails regardless of their spatial patterns. Tourism-wise, services provided were Comprehensive within wine trails and Complementary across wineries. Results provided managerial intelligence to existing wine trails, such as the need to enhance local road network density and outbalance tourism dominance within trails. Results were also used to develop a geospatial-tourism classification of wine trails which provide managerial intelligence to optimize resources allocation and to shed light on characterizing other types of TTRs.
Shuangyu Xu; Yu-Fai Leung; Carla Barbieri. Characterizing Themed Touring Routes: A Geospatial and Tourism Evaluation of Wine Trails. Tourism Planning & Development 2015, 13, 168 -184.
AMA StyleShuangyu Xu, Yu-Fai Leung, Carla Barbieri. Characterizing Themed Touring Routes: A Geospatial and Tourism Evaluation of Wine Trails. Tourism Planning & Development. 2015; 13 (2):168-184.
Chicago/Turabian StyleShuangyu Xu; Yu-Fai Leung; Carla Barbieri. 2015. "Characterizing Themed Touring Routes: A Geospatial and Tourism Evaluation of Wine Trails." Tourism Planning & Development 13, no. 2: 168-184.
The purpose of this study is to examine the perceptions of women in the field of parks and recreation regarding their careers and expectations for the future. A narrative analysis was applied to open-ended responses to a national survey about the career development of professional women who were members of the National Recreation and Park Association. The results include four areas of influence regarding women's careers in parks and recreation: public service motivation, motivation and obligation to family, women in the workplace culture, and working in the field of parks and recreation. Conclusions indicate that women's perceptions regarding their career appeared on a continuum from largely positive to somewhat negative based on how they negotiated these areas of influence.
Charlynne Smith; David Santucci; Shuangyu Xu; Adina Cox; Karla A. Henderson. “I Love My Job, But…:” A Narrative Analysis of Women's Perceptions of their Careers in Parks and Recreation. Journal of Leisure Research 2012, 44, 52 -69.
AMA StyleCharlynne Smith, David Santucci, Shuangyu Xu, Adina Cox, Karla A. Henderson. “I Love My Job, But…:” A Narrative Analysis of Women's Perceptions of their Careers in Parks and Recreation. Journal of Leisure Research. 2012; 44 (1):52-69.
Chicago/Turabian StyleCharlynne Smith; David Santucci; Shuangyu Xu; Adina Cox; Karla A. Henderson. 2012. "“I Love My Job, But…:” A Narrative Analysis of Women's Perceptions of their Careers in Parks and Recreation." Journal of Leisure Research 44, no. 1: 52-69.
Shuangyu Xu; Carla Barbieri; Sonja Wilhelm Stanis; Patrick S. Market. Sensation-Seeking Attributes Associated with Storm-Chasing Tourists: Implications for Future Engagement. International Journal of Tourism Research 2011, 14, 269 -284.
AMA StyleShuangyu Xu, Carla Barbieri, Sonja Wilhelm Stanis, Patrick S. Market. Sensation-Seeking Attributes Associated with Storm-Chasing Tourists: Implications for Future Engagement. International Journal of Tourism Research. 2011; 14 (3):269-284.
Chicago/Turabian StyleShuangyu Xu; Carla Barbieri; Sonja Wilhelm Stanis; Patrick S. Market. 2011. "Sensation-Seeking Attributes Associated with Storm-Chasing Tourists: Implications for Future Engagement." International Journal of Tourism Research 14, no. 3: 269-284.