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Ms. Xia Jiang
Economics and Management School, Wuhan University,

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Journal article
Published: 14 March 2021 in International Journal of Environmental Research and Public Health
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Enabling people to send and receive short text-based messages in real-time, instant messaging (IM) is a communication technology that allows instantaneous information exchanges. The development of technology makes IM communication widely adopted in the workplace, which brings a series of changes for modern contemporary working life. Based on the conservation of resource theory (COR), this paper explores the mechanism of workplace IM communication on employees’ psychological withdrawal, and investigates the mediating role of work engagement in the relationship and the moderating role of self-control. Using the experience sampling method (ESM), a 10-consecutive workdays daily study was conducted among 66 employees. By data analysis of 632 observations using SPSS and HLM, results found that: (1) IM demands had a positive relation with emotion and cognitive engagement. (2) Emotion and cognitive engagement were negatively correlated with psychological withdrawal. (3) Emotion and cognitive engagement mediated the relations of IM demands and psychological withdrawal. (4) Self-control moderated the relationship between emotional engagement and psychological withdrawal.

ACS Style

Xia Jiang; Jing Du; Tianfei Yang; Yujing Liu. How Do Instant Messages Reduce Psychological Withdrawal Behaviors?—Mediation of Engagement and Moderation of Self-Control. International Journal of Environmental Research and Public Health 2021, 18, 2983 .

AMA Style

Xia Jiang, Jing Du, Tianfei Yang, Yujing Liu. How Do Instant Messages Reduce Psychological Withdrawal Behaviors?—Mediation of Engagement and Moderation of Self-Control. International Journal of Environmental Research and Public Health. 2021; 18 (6):2983.

Chicago/Turabian Style

Xia Jiang; Jing Du; Tianfei Yang; Yujing Liu. 2021. "How Do Instant Messages Reduce Psychological Withdrawal Behaviors?—Mediation of Engagement and Moderation of Self-Control." International Journal of Environmental Research and Public Health 18, no. 6: 2983.

Journal article
Published: 04 January 2021 in Sustainability
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Instant Messaging is widely used in people’s daily life because of its convenience and timeliness. People have to deal with this communication almost every day. At present, most of the researches focuses on the instant messages of the receiver, but rarely explores the perspective of the sender. Based on the conservation of resources theory, we propose a model that initiates communication indirectly affects one’s own follow-up helping behavior. The results showed that (a) Instant Message sent has a positive correlation with perceived work goal progress; (b) Perceived work goal progress mediates the relationship of Instant Message and helping; (c) The mediating effect of perceived work goal progress on the relationship between Instant Message sent and helping will be moderated by the usefulness of reply. Our study builds a framework to explain how sent instant messages can increase helping via perceived goal progress, broaden the knowledge of Instant Messaging and helping. The practical implications are further discussed.

ACS Style

Xia Jiang; Jing Du; Tianfei Yang; Jinfan Zhou. Sustainable Interpersonal Interaction: Research on Instant Message and Helping from the Perspective of Sender. Sustainability 2021, 13, 402 .

AMA Style

Xia Jiang, Jing Du, Tianfei Yang, Jinfan Zhou. Sustainable Interpersonal Interaction: Research on Instant Message and Helping from the Perspective of Sender. Sustainability. 2021; 13 (1):402.

Chicago/Turabian Style

Xia Jiang; Jing Du; Tianfei Yang; Jinfan Zhou. 2021. "Sustainable Interpersonal Interaction: Research on Instant Message and Helping from the Perspective of Sender." Sustainability 13, no. 1: 402.

Journal article
Published: 20 January 2020 in International Journal of Environmental Research and Public Health
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We live in a rapidly changing business environment where change has become the norm for organizations to maintain competitiveness. Although both scholars and practitioners agree that organizational change communication is important to help employees adjust to change, little is known about how negative informal information before the change affects employees’ reaction to the change and occurrence of possible within-person dynamics of resistance intention over time. Based on the construal-level theory, we used SPSS 22, AMOS 20, and HLM 6.0 as tools to explore how negative informal information affects individual performance. We used a multilevel approach to probe within-person processes among 215 MBA students in China. The results show that (1) negative informal information provided before the organizational change is positively related to the resistance intention, (2) resistance intention decreases significantly over time, and (3) negative informal information is negatively related to individual performance during the organizational change. The results from this study extend the literature on informal communication before the change and provide a dynamic perspective on the occurrence of possible within-person dynamics of resistance intention over time.

ACS Style

Xia Jiang; Jing Du; Jinfan Zhou; Yumeng Cui. The Impact of Negative Informal Information Before a Change on Performance: A Within-Person Approach. International Journal of Environmental Research and Public Health 2020, 17, 670 .

AMA Style

Xia Jiang, Jing Du, Jinfan Zhou, Yumeng Cui. The Impact of Negative Informal Information Before a Change on Performance: A Within-Person Approach. International Journal of Environmental Research and Public Health. 2020; 17 (2):670.

Chicago/Turabian Style

Xia Jiang; Jing Du; Jinfan Zhou; Yumeng Cui. 2020. "The Impact of Negative Informal Information Before a Change on Performance: A Within-Person Approach." International Journal of Environmental Research and Public Health 17, no. 2: 670.