Xuan Liu received a BS in software engineering and a PhD degree in management information systems from Shanghai Jiaotong University, China. She is now an Associate Professor in the business school at East China University of Science and Technology. Her research interests include e-health, business intelligence, social media analytics, and social network analysis. Her works have appeared in Information and Management, Internet Research, Journal of American Society for Information Science and Technology, International Journal of Electronic Commerce, Scientometrics, Computers in Human Behavior, Information Technology & People, Journal of Medical Internet Research, International Journal of Medical Informatics, Telemedicine and e-Health, and so on.