This paper provides a comprehensive review of Appointment Scheduling (AS) in healthcare service while we propose appointment scheduling problems and various applications and solution approaches in healthcare systems. For this purpose, more than 150 scientific papers are critically reviewed. The literature and the articles are categorized based on several problem specifications, i.e., the flow of patients, patient preferences, and random arrival time and service. Several methods have been proposed to shorten the patient waiting time resulting in the shortest idle times in healthcare centers. Among existing modeling such as simulation models, mathematical optimization techniques, Markov chain, and artificial intelligence are the most practical approaches to optimizing or improving patient satisfaction in healthcare centers. In this study, various criteria are selected for structuring the recent literature dealing with outpatient scheduling problems at the strategic, tactical, or operational levels. Based on the review papers, some new overviews, problem settings, and hybrid modeling approaches are highlighted.

The implementation of new mobility solutions based on electric vehicles such as electric cars, electric scooters, and electric bikes, in urban transport systems, may bring several advantages for society, from environmental and economic benefits to improved quality of life. Nevertheless, we witness a scarcity of education and promotion that supports electric mobility, which can lead to social barriers due to the lack of knowledge. Consequently, people may be discouraged from using new transport technologies. The article focuses on electric mobility issues and present the original concept of electric mobility education. The goal of the work is to identify appropriate educational methods, useful during teaching about electric mobility at different levels of education. The concept focuses on education from primary school to long-life learning. Presented pedagogical concept is based on the three main pillars of pedagogy as diagnosis, forecasting, and content developing. It was developed based on expert research and diagnosed challenges and education gaps during teaching about electric mobility. The concept includes many techniques of education, from the classic methods as lectures and working with books to new educational solutions as e-learning. The original concept of electric mobility education creates new opportunities to promote electric mobility and support the process of creating new services in the electric mobility market.

Short-term car rental services called “car-sharing” or “carsharing” are systems that in recent years have been an alternative form of transport by individual car in an increasing number of cities around the world. With the growing popularity of services, new decision-making problems have arisen among system operators. Among the challenges faced by operators, due to the constantly growing environmental requirements, is the fleet of vehicles for car-sharing systems-appropriate selection. Noticing this research gap, this article was dedicated to determining the criteria that are important when choosing a fleet of vehicles for car-sharing and to indicate the best suited to the needs of car-sharing vehicles. Own research was proposed, considering desk research, expert research and analyses using the multi-criteria decision support method (ELECTRE III). This research was carried out for the Polish market of car-sharing services. Studying the Polish market is appropriate due to the occurrence of significant difficulties with the fleet incorrectly adjusted to the needs of urban conditions. This study covers vehicles with conventional, electric, hybrid and hydrogen propulsion. The analyses allowed for the determination of the vehicles best suited to the needs of car-sharing. The results show the dominance of hydrogen-powered vehicles over conventional, hybrid and electric vehicles. What is more, it was determined that the most important criteria are the purchase price of the vehicle and energy/fuel consumption per 100 km. The obtained results are a guide to proceeding when making decisions regarding the implementation or modernization of the fleet in car-sharing systems. The results also support achieving more sustainable urban mobility in the zero-emission trend through hydrogen mobility.

The article was dedicated to the topic of energy consumption of driving cars equipped with an electric motor. Due to the emerging demands for the excessive use of energy by vehicles (including car-sharing system vehicles), the authors carried out research to determine factors that affect the energy consumption. Due to the occurrence of a research gap related to the lack of reliable scientific information regarding real electricity consumption by vehicles used in car-sharing systems, the authors attempted to determine these values based on the proposed research experiment. The purpose of the research was to identify factors that increase energy consumption while driving in the case of car-sharing systems and developing recommendations for users of car-sharing systems and system operators in relation to energy consumption. Based on data received from car-sharing system operators and to their demands that users move cars uneconomically and use too much energy, the authors performed a scientific experiment based on Hartley’s plan. The authors made journeys with electric cars from car-sharing (measurements) in order to compare real consumption with data obtained from operators. As a result, the authors developed a list of factors that negatively affect the energy consumption of electric vehicles from car-sharing systems. As conclusion, a number of recommendations were developed for car-sharing system operators on how to manage their systems to reduce excessive energy consumption in electric vehicles.