Purpose: The purpose of this study is to gain a better understanding of the impacts of Logistics 4.0 initiatives (focusing on automated warehousing systems) on the economic, environmental and social dimensions of firms' sustainability performance. To achieve this objective, a new framework for the assessment of sustainable warehousing in the 4.0 era is developed.Design/methodology/approach: The framework, developed via the item-objective congruence index, Q-sort method and interviews with experts, is employed to assess performance changes through management interviews in two warehousing companies after the implementation of automation technologies.Findings: Most aspects of both companies' sustainability performance are considerably improved (e.g. productivity, accuracy, air emission, worker safety and supply chain visibility); however, the outcome for some criteria might be worsened or improved depending on each company's solutions and strategies (e.g. increasing electricity bills, maintenance costs and job losses).Practical implications: The findings provide insight into the effective implementation of warehousing technologies. The proposed framework is also a valid and reliable instrument for sustainability assessment for warehousing operators, which companies can utilise for self-assessment.Originality/value: This paper contributes to establishing a body of literature that explores the previously unclarified effects of Logistics 4.0 on firms' sustainability performance. The proposed framework, which captures critical concerns of corporate sustainability and technological adaptation, is also the first of its kind for warehouse performance assessment.

The experience of disruptive events causing supply chain vulnerability and business downturns has motivated manufacturing purchasers to consider resilience capability when selecting suppliers. However, this problem is complex, mainly due to difficulties in obtaining precise data on supplier performance. Disruptions are viewed as low-possibility events, leading to incomplete or insufficient evidence to support assessment. A literature review presented in this paper identifies a list of prospective criteria for resilient supplier selection, within the electronics market, considering both quantitative and qualitative aspects in a symmetrical way. A new hybrid methodology, able to handle various forms of uncertain and incomplete data, is proposed to facilitate the supplier selection process. Evidence theory, which suggests the assignment of degrees of belief, instead of traditional probabilities, to expected results, is adopted to construct a decision matrix. The rule-based transformation technique is then employed to transform various forms of the assessment results into a unified format before further aggregation by the modified Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) method. The proposed methodology is tested with a case of resilient supplier selection in a company producing computer hardware components. The proposed decision-making methodology can be applied not only by electronics purchasers but also by practitioners in other industries to logically and straightforwardly model the uncertainty and incompleteness of the available information.