Gabriele Palozzi is a Research Fellow in Management - Public Management & Governance at the Department of Management & Law of the University of Rome Tor Vergata, Italy, where he received his PhD in Public Management & Governance in 2015. Currently he holds the following academic-related positions: - Contract Professor of Managerial Control in Healthcare at the Department of Management & Law, University of Rome Tor Vergata, Italy; - Adjunct Professor of Strategic Controlling at the Faculty of Healthcare Management, Neu-Ulm University of Applied Science, Bavaria, Germany; - Adjunct Professor of Planning and Controlling in Healthcare at the Department of Human Sciences and Promotion of the Quality of Life, San Raffaele Open University, Rome, Italy; - Member of the National Research Group for the Economic Evaluation of Telemedicine Services at the National Center for Telemedicine & New Healthcare Technologies, Italian National Institute of Health – ISS. His studies address the sphere of Managerial Accounting, Strategic Controlling and Performance Management. Particularly, his researches focus on economic, social and clinical joint impacts connected to the digital transformation and new technologies employment in business environment and service delivery processes.