I am a digital transformation expert with extensive experience in finance and retail. Holding Master’s degrees in Computer Engineering and Data Engineering/AI, I have led major digital initiatives at top financial institutions. My work includes enhancing user experience and adoption in digital sales, servicing, eCommerce, and CRM solutions, integrating AI technologies, and improving customer experience through advanced data analytics and predictive models. I’ve successfully delivered complex, multi-year projects and researched AI applications in industry-specific contexts.