Chryssoula Chatzigeorgiou is a Professor at the Department of Organization Management, Marketing, and Tourism of the International University of Greece (IHU), specializing in service quality management and customer satisfaction modelling in special-interest and agritourism. She holds an MSc in Tourism Business Administration from the Hellenic Open University (2004) and a PhD from the University of the Aegean (2010) on service quality and marketing in alternative forms of tourism. She serves as Director of the Interdepartmental MSc in Health & Welfare Unit Management and teaches in several postgraduate programs, including Research Methodology in Health & Welfare Units and Research Methodologies in Education. At the undergraduate level she teaches Research Methodologies, Event & Conference Management, and Introduction to Tourism. Her research spans tourism management, special-interest tourism, and public sector/health service administration. She supervises doctoral theses and has participated on PhD committees. Her publications address agrotourism service quality, destination branding, social media in tourism marketing, and experiential learning in hospitality education.