I am a multilingual Speech-Language Pathologist with over 19-year experience providing aural rehabilitation services for children who are deaf/hard-of-hearing and work as part of a multidisciplinary team of audiologists, psychologists, administrative assistants, educators, social workers, otolaryngologists, and speech-language pathologists. At the University of Miami Ear Institute, I am the lead auditory-based speech-language pathologist, a tele-intervention provider since 2016 and have participated in research projects that contribute to improving patient-centered care. I am interested in process improvement processes and am always looking for ways to improve the quality and efficiency of service delivery. I completed a Doctorate in Speech-Language Pathology at Northwestern University in March 2022. My future interests are to further expand knowledge on scientific evidence in the field of speech language pathology, continue to collaborate in multidisciplinary research projects related to improving efficiency and quality of care for cochlear implant recipients.