Eldon Y. Li is Chair Professor at the Department of Information Management in National Chung Cheng University (CCU), Chiayi, Taiwan. He is an Emeritus Professor at Orfalea College of Business in California Polytechnic State University, San Luis Obispo, USA and National Chengchi University in Taiwan, and a Chair Professor at School of Economics and Management in Tongji University, Shanghai, China. He has published over 300 papers in the areas of electronic business, service innovation, decision systems, human factors in information technology (IT), strategic IT planning, software engineering, total quality management, information management, and business management. His papers have appeared in top journals such as Communications of the ACM, Communications of Association for Information Systems, Computers & Education, Decision Support Systems, Information & Management, Journal of Association for Information Systems, Journal of Management Information Systems, Omega, Research Policy, and Technological Forecasting and Social Change, among others.