The purpose of this perspective paper and technology overview is to encourage collaboration between designers and animal carers in zoological institutions, sanctuaries, research facilities, and in soft-release scenarios for the benefit of all stakeholders, including animals, carers, managers, researchers, and visitors. We discuss the evolution of animal-centered technology (ACT), including more recent animal-centered computing to increase animal wellbeing by providing increased opportunities for choice and control for animals to gain greater self-regulation and independence. We believe this will increase animal welfare and relative freedom, while potentially improving conservation outcomes. Concurrent with the benefits to the animals, this technology may benefit human carers by increasing workplace efficiency and improving research data collection using automated animal monitoring systems. These benefits are balanced against cultural resistance to change, the imposition of greater staff training, a potential reduction in valuable animal-carer interaction, and the financial costs for technology design, acquisition, obsolescence, and maintenance. Successful applications will be discussed to demonstrate how animal-centered technology has evolved and, in some cases, to suggest future opportunities. We suggest that creative uses of animal-centered technology, based upon solid animal welfare science, has the potential for greatly increasing managed animal welfare, eventually growing from individual animal enrichment features to facility-wide integrated animal movement systems and transitions to wildlife release and rewilding strategies.

This review commentary focuses on traditional management practices and facility design with suggested improvements in non-public primate management areas, often called “back-of-house”, (henceforth BOH) in zoos, sanctuaries, and research facilities. Progress has been made toward improving animal quality of life in larger, more naturalistic, and enriched indoor and outdoor display areas. However, the quality of life in BOH areas has improved little in comparison. Basic management, regulatory, structural, and spatial BOH environments are lagging, especially in the developing world, and animals may be confined in less enriching spaces for substantial periods of the 24 h day. We reviewed traditional management policy and practice, as well as newer training, enrichment, and welfare policies and actions, and suggested alternatives for structural environments and spatial environments. The suggestions included using more animal-friendly construction materials and animal–computer interaction, providing greater control of the ambient environment and choice of access to multiple areas by the animals themselves, and designing for optimal animal wellbeing at all times, including when caregivers are no longer present. Case studies focused on primates were included. We concluded by suggesting a new, integrated design model based not upon rote standards and old models but building on empirical foundations while embracing empathy and innovation.