Maria João Rosa holds a degree in Chemical Engineering (University of Coimbra, 1996) and a PhD in Industrial Engineering (University of Aveiro, 2003). She is an Assistant Professor at the Department of Economics, Management, Industrial Engineering and Tourism of the University of Aveiro (Portugal, a senior researcher at CIPES and a collaborator member of GOVCOPP. Her teaching activities include undergraduate and graduate courses on quality management, operations management, and statistical techniques. Her main research topics lie in the area of quality management, with a special focus on the education sector. She has been involved in different research projects and has published on the topic of quality management.