The COVID-19 pandemic resulted in a large expansion of telehealth, but little is known about user sentiment. Tweets containing the terms “telehealth” and “telemedicine” were extracted (n = 192,430) from the official Twitter API between November 2019 and April 2020. A random subset of 2000 tweets was annotated by trained readers to classify tweets according to their content, including telehealth, sentiment, user type, and relation to COVID-19. A state-of-the-art NLP model (Bidirectional Encoder Representations from Transformers, BERT) was used to categorize the remaining tweets. Following a low and fairly stable level of activity, telehealth tweets rose dramatically beginning the first week of March 2020. The sentiment was overwhelmingly positive or neutral, with only a small percentage of negative tweets. Users included patients, clinicians, vendors (entities that promote the use of telehealth technology or services), and others, which represented the largest category. No significant differences were seen in sentiment across user groups. The COVID-19 pandemic produced a large increase in user tweets related to telehealth and COVID-19, and user sentiment suggests that most people feel positive or neutral about telehealth

Unhealthy behaviors, such as tobacco use, increase individual health risk while also creating a global economic burden on the healthcare system. Social ties have been seen as an important, yet complex factor, to sustain abstinence from these modifiable risk behaviors. However, the underlying social mechanisms are still opaque and poorly understood. Digital health communities provide opportunities to understand social dependencies of behavior change because peer interactions in these platforms are digitized. In this paper, we present a novel approach that integrates theories of behavior change and Exponential Random Graph Models (ERGMs) to understand structural dependencies between users of an online community and the behavior change techniques that are manifested in their communication using an affiliation network. Results indicate population specific traits in terms of individuals' engagement in peer communication embed behavior change techniques in online social settings. Implications for personalized health promotion technologies are discussed.