I am Soledad Zabala, a PhD candidate in Information and Knowledge Engineering at the University of Alcalá (Spain) and an internal auditor at the Judiciary of Entre Ríos (Argentina). My work combines institutional experience and advanced academic training, with a focus on digital transformation in justice systems and social inclusion in vulnerable territories. My research explores how digital technologies and artificial intelligence can modernize public administration and judicial services, enhancing accessibility, transparency, and institutional efficiency. I understand digitalization not only as process automation but as an opportunity to strengthen the relationship between the State and citizens, improve institutional trust, and expand access to rights. I hold a Specialization in Public Management, an Expert Degree in Public Innovation, and a Bachelor’s Degree in Accounting. My admission to the PhD program was supported by recommendation letters from the National University of the Littoral, the Catholic University of Santa Fe, and the University of Nottingham. My research interests include digital justice, algorithmic ethics, public-sector innovation, ICT governance, technological adoption models, institutional interoperability, and AI applied to public policy. I actively participate in interdisciplinary academic and professional networks that connect law, computer science, institutional economics, and organizational studies.