Zaichen Luo received a B.S. degree in Information Management and Information System from Nankai Business School, Tianjin, China, in 2021. He is currently working toward the Ph.D. degree in management science and engineering with the School of Management, University of Science and Technology of China, Anhui, China. He has published a paper in International Journal of Production Research. His main research interests are in the operational management issues related to content platforms and advertising.