Alejandro Aníbal Aguirre Rojas is an Associate Professor at the National University of Central Peru. He holds a Bachelor's degree in Business Administration and a Master's degree in Educational Management and Didactics and has completed doctoral studies in Education. With more than 30 years of experience in the Peruvian public sector, he has served in senior advisory and executive positions, contributing to public policy design, regional and local government planning, legislative initiatives, and institutional modernization. His research interests include service quality, human talent management, job performance, digital competencies, user satisfaction, and organizational performance, with a focus on evidence-based public administration and institutional development.