Dr Anshul Garg is a senior lecturer at the Faculty of Social Sciences and Leisure Management at Taylor’s University, Malaysia, and is a food and beverage expert, a well-recognized hospitality academician, and a seasoned researcher. His research interests include self-service technologies in the hospitality and restaurant industry, service quality, service clues, hospitality service, risk and crisis management in hospitality and tourism, and tourist risk perceptions. He has published his research work in SCOPUS, Web of Science, and various international refereed journals.