Jing Ren is a Senior Lecturer at the School of Business, Singapore University of Social Sciences. She received her B. Eng and M. Eng (First Class Honours) from Hefei University of Technology, in 2006 and 2011, respectively, and earned her Ph.D. in Information Systems from Singapore Management University (SMU) in 2018. She also serves as a member of the Association for Information Systems (AIS) and INFORMS. Her research interests include Artificial Intelligence, Recommendation, User-Generated Content Analysis, and Fintech.