Digital transformation offers transformative potential for public service delivery, yet many local administrative organizations (LAOs) in Thailand struggle with integrating digital tools effectively into their workflows. This study investigates the integration of social listening tools (SLTs) to enhance the efficiency and responsiveness of public service delivery in Thailand’s LAOs. The primary goal is to redesign traditional, manual workflows through the development of a digital-by-design framework, addressing inefficiencies in public engagement and service provision. Employing a mixed-method approach, this research combines interviews and focus groups with municipal staff from four municipalities in Northeast Thailand to identify challenges and co-create solutions. The redesigned workflow integrates digital practices into existing organizational structures and achieves a significant 282% improvement in efficiency, measured in transactions per manpower-hour. Additionally, the new process enhances operational speed, responsiveness, and public engagement. To ensure sustainability, this study recommends a phased implementation strategy and consistent staff training. This research contributes to the public administration literature by providing a practical, scalable framework for digital transformation in local governance. It underscores the potential of SLTs to modernize public sector workflows, enabling more dynamic, responsive, and citizen-centric interactions between LAOs and the communities they serve.
8 February 2023 in Journal of International Development
Using chemotherapy in a breast cancer patient, resulting in a greatly suffer in patients from the side effect. The key factor in a selection of breast cancer treatment method depends on diagnostic reports from a pathology laboratory, which correlate to a pre-analytical process of breast cancer specimens handling. Since the process is still lack of a formalin fixation time monitoring tool, the prototype based on the internet of things (IoTs) is proposed in this work. From a practical implementation in Khon Kaen province, it is found that the prototype can monitor a fixation time good enough as well as an integrated notification function when a fixation time exceeds the golden period.
Due to the increasing data transfer rates in hard disk drives, the crosstalk has become a source of operation failures during electrical and magnetic testing. In order to reduce this detrimental effect, the differential mode signal system of high-speed and high-density interconnects based on a new magnetic technique is proposed. The scattering parameters are evaluated in terms of the crosstalk and the transmission parameters, and then calculated using the 3D full wave simulation software. From the results, it is found that the proposed technique can suppress the near-end crosstalk and far-end crosstalk in a wide range of 1–20 GHz. In addition, the transmission signal levels from the proposed structure are still comparable to the conventional structure. Hence, the proposed technique provides an effective reduction of crosstalk, while maintaining the comparable transmission signal in a wide range of frequency.
2 May 2013 in International Journal of RF and Microwave Computer-Aided Engineering