Road transport is the principal means of transporting freight and passengers in most developing countries, but several factors, both alone and in conjunction, contribute to increased inefficiency, risk and instability in the sector. The main factors are related to the high number of accidents, structural precariousness, fleet obsolescence, low-skilled drivers and high rates of greenhouse gas emissions. This paper evaluates the influence of implementing a training and feedback procedure associated with event data recorder (EDR) systems for the promotion of better behavior among professional drivers based on safety, operation and economy criteria. The analyses are based on interventions that were carried out during four monitoring phases using data generated by vehicles collected over 13 months of research. The data were converted into indicators and evaluated individually against the criteria and through data envelopment analysis (DEA). The analyses led to the conclusions that the use of EDR systems had positive impacts on all three of the criteria under analysis, and that safety levels can be increased without having to reduce productivity or increase fuel consumption. However, the safety criterion was more sensitive to the association between the technology and training process applied, leading to significant reductions in the indicators analyzed. The study contributes to the association between the methods of analysis and the adoption of specific indicators derived from time variables, leading to the conclusion that the use of EDR systems associated with management training and monitoring procedures can improve economic and operational results in road freight transport (RFT). Furthermore, using the trip data as a structural basis for the training and feedback proved to be very promising for the reduction of unsafe behavior to avoid road accidents.