Purpose: Remote work (RW) literature is a megatrend in HRM literature, and the COVID-19 pandemic has highlighted the importance of RW as a concept and an organisational practice. Given the large number of papers being published on remote work, there is a need for a critical review of the extant literature using bibliometric analysis. This paper examines the literature on remote working to identify the factors crucial for managing a remote workforce. This study uses the complex adaptive systems theory as a foundation to build a framework that organisations can use to manage their remote workforce, focusing on three outcomes: employee engagement, collaboration and organisational agility.Design/methodology/approach: Bibliometric analysis was conducted on the research published in Scopus journal in the area of remote work, followed by critical literature analysis.Findings: The bibliometric analysis identified five clusters that reflect five organisational factors which the management can align to achieve the desired outcomes of engagement, collaboration and agility: technology orientation, leadership, HRM practices, external processes and organisational culture. The present findings have important implications for managing the remote workforce.Originality/value: The five factors were mapped to propose a conceptual model on engaging individual employees, fostering team collaboration and building organisational agility while working remotely. We also propose an application model for using technology to achieve the outcomes of engagement, collaboration and agility in the organisation. Practitioners could use this framework to focus on the factors that can create a conducive environment to improve work efficiency in a remote workforce.

With smart sensors and embedded drivers, today’s automotive industry has taken a giant leap in emerging technologies like Machine learning, Artificial intelligence, and the Internet of things and started to build data-driven decision-making strategies to compete in global smart manufacturing. This paper proposes a novel design framework that uses Federated learning-Artificial intelligence (FAI) for decision-making and Smart Contract (SC) policies for process execution and control in a completely automated smart automobile manufacturing industry. The proposed design introduces a novel element called Trust Threshold Limit (TTL) that helps moderate the excess usage of embedded equipment, tools, energy, and cost functions, limiting wastages in the manufacturing processes. This research highlights the use cases of AI in decentralised Blockchain with smart contracts, the company’s trading policies, and its advantages for effectively handling market risk assessments during socio-economic crisis. The developed model supported by real-time cases incorporated cost functions, delivery time and energy evaluations. Results spotlight the use of FAI in decision accuracy for the developed smart contract-based Automobile Assembly Model (AAM), thereby qualitatively limiting the threshold level of cost, energy and other control functions in procurement assembly and manufacturing. Customisation and graphical user interface with cloud integration are some challenges of this model.

The efficiency of autonomous systems that tackle tasks such as home cleaning, agriculture harvesting, and mineral mining depends heavily on the adopted area coverage strategy. Extensive navigation strategies have been studied and developed, but few focus on scenarios with reconfigurable robot agents. This paper proposes a navigation strategy that accomplishes complete path planning for a Tetris-inspired hinge-based self-reconfigurable robot (hTetro), which consists of two main phases. In the first phase, polyomino form-based tilesets are generated to cover the predefined area based on the tiling theory, which generates a series of unsequenced waypoints that guarantee complete coverage of the entire workspace. Each waypoint specifies the position of the robot and the robot morphology on the map. In the second phase, an energy consumption evaluation model is constructed in order to determine a valid strategy to generate the sequence of the waypoints. The cost value between waypoints is formulated under the consideration of the hTetro robot platform’s kinematic design, where we calculate the minimum sum of displacement of the four blocks in the hTetro robot. With the cost function determined, the waypoint sequencing problem is then formulated as a travelling salesman problem (TSP). In this paper, a genetic algorithm (GA) is proposed as a strong candidate to solve the TSP. The GA produces a viable navigation sequence for the hTetro robot to follow and to accomplish complete coverage tasks. We performed an analysis across several complete coverage algorithms including zigzag, spiral, and greedy search to demonstrate that TSP with GA is a valid and considerably consistent waypoint sequencing strategy that can be implemented in real-world hTetro robot navigations. The scalability of the proposed framework allows the algorithm to produce reliable results while navigating within larger workspaces in the real world, and the flexibility of the framework ensures easy implementation of the algorithm on other polynomial-based shape shifting robots.

COVID-19 pandemic has questioned the way healthcare operations take place globally as the healthcare professionals face an unprecedented task of controlling and treating the COVID-19 infected patients with a highly straining and draining facility due to the erratic admissions of infected patients. However, COVID-19 is considered as a white swan event. Yet, the impact of the COVID-19 pandemic on healthcare operations is highly uncertain and disruptive making it as a black swan event. Therefore, the study explores the impact of the COVID-19 outbreak on healthcare operations and develops machine learning-based forecasting models using time series data to foresee the progression of COVID-19 and further using predictive analytics to better manage healthcare operations. The prediction error of the proposed model is found to be 0.039 for new cases and 0.006 for active COVID-19 cases with respect to mean absolute percentage error. The proposed simulated model further could generate predictive analytics and yielded future recovery rate, resource management ratios, and average cycle time of a patient tested COVID-19 positive. Further, the study will help healthcare professionals to devise better resilience and decision-making for managing uncertainty and disruption in healthcare operations.