Academic attention to smart cities and their governance is growing rapidly, but the fragmentation in approaches makes for a confusing debate. This article brings some structure to the debate by analyzing a corpus of 51 publications and mapping their variation. The analysis shows that publications differ in their emphasis on (1) smart technology, smart people or smart collaboration as the defining features of smart cities, (2) a transformative or incremental perspective on changes in urban governance, (3) better outcomes or a more open process as the legitimacy claim for smart city governance. We argue for a comprehensive perspective: smart city governance is about crafting new forms of human collaboration through the use of ICTs to obtain better outcomes and more open governance processes. Research into smart city governance could benefit from previous studies into success and failure factors for e-government and build upon sophisticated theories of socio-technical change. This article highlights that smart city governance is not a technological issue: we should study smart city governance as a complex process of institutional change and acknowledge the political nature of appealing visions of socio-technical governance. Points for practitioners: The study provides practitioners with an in-depth understanding of current debates about smart city governance. The article highlights that governing a smart city is about crafting new forms of human collaboration through the use of information and communication technologies. City managers should realize that technology by itself will not make a city smarter: building a smart city requires a political understanding of technology, a process approach to manage the emerging smart city and a focus on both economic gains and other public values.

The attention for Smart governance, a key aspect of Smart cities, is growing, but our conceptual understanding of it is still limited. This article fills this gap in our understanding by exploring the concept of Smart governance both theoretically and empirically and developing a research model of Smart governance. On the basis of a systematic review of the literature defining elements, aspired outcomes and implementation strategies are identified as key dimensions of Smart governance. Inductively, we identify various categories within these variables. The key dimensions were presented to a sample of representatives of European local governments to investigate the dominant perceptions of practitioners and to refine the categories. Our study results in a model for research into the implementation strategies, Smart governance arrangements, and outcomes of Smart governance.

There are three issues that are crucial to advancing our academic understanding of smart cities: (1) contextual conditions, (2) governance models, and (3) the assessment of public value. A brief review of recent literature and the analysis of the included papers provide support for the assumption that cities cannot simply copy good practices but must develop approaches that fit their own situation (contingency) and concord with their own organization in terms of broader strategies, human resource policies, information policies, and so on (configuration). A variety of insights into the mechanisms and building blocks of smart city practices are presented, and issues for further research are identified.

The current international crisis in public finances has made financial sustainability a key issue for governments. Although the European Union (EU) and other international organisations have recommended governments to monitor demographic and economic variables, few studies have considered the influence of these variables on financial sustainability. This paper seeks to identify and analyse the drivers and risk factors that influence the financial sustainability of local government. The findings identify both risk factors (unemployment and population aged under 16 years) and drivers (budgetary outcome) of financial sustainability, which may constitute a useful basis for decision-taking by managers and policy-makers.

Purpose – The aim of this paper is to examine the extent of financial information made available by public administrations on their web sites and to discover whether this communications policy is influenced by the context in which the public entity operates. Design/methodology/approach – The study took as its reference the prior literature and distinguished three dimensions – information content, qualitative characteristics of information and accessibility – which were converted into a disclosure index that was used to assess government web sites. A multivariable linear regression analysis was performed in search of a relationship between seven external factors and the provision of public financial information online. Findings – The empirical research revealed that the sample municipalities were not fully aware of the potential importance of the internet in enabling the achievement of e-democracy initiatives as a tool of new public management. The factors previously found to be important in paper-based reporting seem to have no influence on the public disclosure of financial information on the internet. Only the cost of debt and access to the internet in households seem to be relevant factors in the degree of financial information transparency achieved via the internet. Practical implications – The good practices by greater online public financial transparency could improve the image of governments and the confidence of citizens. Originality/value – This paper tries to encourage a benchmarking process disseminating best practices in online government financial information and identifying the key variables that promote this process.