Shadi Diab is an IT and education specialist with over 20 years of experience in the education sector, He is currently the Assistant Dean at Yabous Applied College and a faculty member at Al-Quds Open University. Previously, he served as the Head of the Accreditation & Internet-Based Testing Unit and Digital Marketing advisor at the university’s International Learning Department, IT certification programs, strategic partnerships, and digital engagement initiatives. Professional Expertise • Academic Administration & Accreditation: Managing strategic planning, compliance, and institutional accreditation. • Higher Education & Teaching: Delivering courses in Computer Applications, Social Networks, Digital Business, Electronic Marketing, and Social Media Campaigns. • IT & Digital Marketing: Leading social media strategies, marketing campaigns, audience analytics, and competitive research. • Certifications & Training Centers: Administering Oracle, Microsoft, Red Hat academies, and certification programs (Prometric, Certiport, TOEFL, ICDL). • Research & Development: Contributing to machine learning, text classification, and e-learning research. Education & Certifications • MSc in Computer Science, Al-Quds University (2017) • BSc in Computer Information Systems, Al-Quds Open University (2001) • Certific