Dr. Toulany Thavisay a lecturer at the Faculty of Economics and Business Management, National University of Laos (NUoL), Vientiane, Laos, received a Ph.D. in Global Business in 2019 from Hanyang University, Seoul, South Korea. Currently working as a lecturer and researcher at the Faculty of Economics and Business Management, National University of Laos (NUoL), Vientiane, Laos, his main research is SME and entrepreneurship, e-commerce, mobile banking, food delivery apps, global market entry, and development. He received the best paper award in the Service Marketing Conference, 2016, Hanyang University, Seoul, South Korea.