The issue of sustainable city logistics has steadily been developed over the last decades. Urban public transport companies can make a significant contribution to the concept of sustainable city logistics. The customers' perception and satisfaction regarding urban public transport companies can be associated with the increased use of their services. The preference for urban public transport reduces the use of individual car transport, which is linked to the environmental pillar of sustainability. For the customers, the level of the provided service is very important. The article is focused on the evaluation of the outcomes from the primary research concerning the service quality performed by the urban public transport companies in the Hradec-Pardubice residential agglomeration. The goal lies in identifying gaps in service quality. The method used in this article is representative primary research. The primary research was carried out in the form of structured personal interviews with a representative sample of respondents. Selected statistical methods were used to evaluate the data. The results are discussed in the context of published research studies. Research in this article found that respondents are more satisfied with the quality of services performed by the urban public transport companies, but the perception of individual service quality factors varies from one user group to another. The research also confirms a different perceptions regarding customer care and comfort by different age groups of respondents. The article implies that public transport companies should pay attention to setting fare prices for different groups of passengers.

Personnel evaluation and selection is an essential part of modern business. Appropriate candidate selection can significantly contribute to companies in terms of increased profit, good culture, reputation, reduced costs, etc. This paper addresses the personnel evaluation and selection problem at the University of Pardubice, Faculty of Transport Engineering (UPCE). Since this is a typical ranking alternative problem where multiple criteria affect the decision, the Z-numbers-based Alternative Ranking Order Method Accounting for the two-step Normalization (AROMAN) is applied. Four Ph.D. candidates are assessed, and the most appropriate is selected to be employed by the UPCE. The Z-numbers fuzzy AROMAN method ranks Ph.D. candidate number four as the most appropriate alternative. To investigate the stability and sensitivity of the Z-numbers fuzzy AROMAN method, the values of parameters β and λ used in the mathematical calculations of the method were changed. The results of sensitivity analysis revealed that the obtained solution is stable. To confirm the robustness of the proposed approach, a comparative analysis is performed. Simple Additive Weighting (SAW), Weighted Product Model (WPM), and Z-number fuzzy TOPSIS were applied. Besides, we applied the fuzzy inferior ratio method as well. The results confirm the high robustness of the proposed Z-numbers fuzzy AROMAN method.

The paper presents a systematic quantitative and qualitative literature review and classification of the last decades resources for a comprehensive and coherent view of smart city and urban logistics research trends and challenges. The review ...

To remain competitive and respond to rapidly changing markets, we need to increase flexibility in today's global marketplace. In this respect, the selection of the appropriate mode of transport is one of the most important functions to be performed by logistics. The selection of the appropriate mode of transport is a multi-criteria problem involving both quantitative and qualitative criteria. This paper deals with the selection of the mode of transport using the Analytic Hierarchy Process method (AHP). AHP is a method of decomposing a complex unstructured situation into simpler components to create a hierarchical system problem. This paper describes a general model of selection of transport mode using AHP including its application to a manufacturing company that selects the appropriate mode of transport from three potential transport modes. The aim of this paper is to create a useful decision support tool for selection of the transport mode using the AHP method within distribution logistics of motor fuels. This tool helps companies to make the right decision on the choice of transport mode by taking into account different importance of the different criteria that influence the decision-making process.

The topic of greenhouse gas emissions calculations in the context of freight transport is very current. This topic is very interesting for many stakeholders, such as companies, suppliers, employees, customers, residents, etc. The automotive industry is a major producer of greenhouse gas emissions from logistic processes. Due to this fact, it is necessary to search for and create frameworks for the calculation of greenhouse gas emissions in this sector. The requirements for the calculation of greenhouse gas emissions from road freight transport in the automotive industry were identified using semi-structured interviews. Available emission freight calculators were analyzed using the content and comparative analysis. The proposed frameworks for greenhouse gas emissions calculations in the context of road freight transport of material and finished manufactured passenger cars for the automotive industry were applied in the form of an interpretative case study. The main result of the article is the proposal of the frameworks for greenhouse gas (carbon and sulfur dioxide) emissions calculations in the context of road freight transport of the material and finished manufactured passenger cars for the automotive industry. The proposed frameworks were applied and verified. The use of the proposed frameworks can be expected in logistic planning and decision-making.

The topic of global warming is and will continue to be a crucial topic of this millennium. Freight transport, as a producer of greenhouse gas (hereinafter GHG) emissions, makes a significant contribution to the greenhouse effect. Large supply chains and large volumes of freight transport, which imply the production of significant volumes of GHG emissions, characterize the automotive industry (hereinafter AI). Thanks to these premises, it is necessary to seek and develop tools for reducing the volume of GHG emissions produced from the logistic activities of the AI, while maintaining the required level of logistic services. The assumptions for the calculation of GHG emissions from railway freight transport (hereinafter RFT) in the AI were identified through the use of semi-structured interviewing. Available railway freight GHG emission calculators were identified and analyzed from the perspective of suitability for the AI using a comparative content analysis. The main result of this manuscript is the proposal of a fully customized approach to GHG emission calculations in RFT for the AI. This approach was proposed, applied, and verified in the form of an interpretative case study. The use of this approach can be expected in support of logistic planning and decision making.