Crowding in public transport can be of major influence on passengers’ travel experience and therefore affect route and mode choice. In this study, crowding valuation for urban tram and bus travelling is determined fully based on revealed preference data. Urban tram and bus crowding valuation is estimated in a European context based on a Dutch case study network. Based on the estimated discrete choice model, we conclude that crowding plays a significant role in passengers’ route choice in public transport. The average crowding multiplier of in-vehicle time equals 1.16 when all seats are occupied. For frequent travellers, this value is equal to 1.31. Our study results suggest that infrequent travellers do not incorporate expected crowding in their route choice. The insights gained from our study can support the decision-making process of policy-makers, by quantifying the benefits of measures aiming to reduce crowding levels for example in a cost–benefit analysis framework.

Since ride-hailing has become an important travel alternative in many cities worldwide, a fervent debate is underway on whether it competes with or complements public transport services. We use Uber trip data in six cities in the United States and Europe to identify the most attractive public transport alternative for each ride. We then address the following questions: (i) How does ride-hailing travel time and cost compare to the fastest public transport alternative? (ii) What proportion of ride-hailing trips do not have a viable public transport alternative? (iii) How does ride-hailing change overall service accessibility? (iv) What is the relation between demand share and relative competition between the two alternatives? Our findings suggest that the dichotomy—competing with or complementing—is false. Though the vast majority of ride-hailing trips have a viable public transport alternative, between 20% and 40% of them have no viable public transport alternative. The increased service accessibility attributed to the inclusion of ride-hailing is greater in our US cities than in their European counterparts. Demand split is directly related to the relative competitiveness of travel times i.e. when public transport travel times are competitive ride-hailing demand share is low and vice-versa.

Disruptions in public transport can have major implications for passengers and service providers. Our study objective is to develop a generic approach to predict how often different disruption types occur at different stations of a public transport network, and to predict the impact related to these disruptions as measured in terms of passenger delays. We propose a supervised learning approach to perform these predictions, as this allows for predictions for individual stations for each time period, without the requirement of having sufficient empirical disruption observations available for each location and time period. This approach also enables a fast prediction of disruption impacts for a large number of disruption instances, hence addressing the computational challenges that rise when typical public transport assignment or simulation models would be used for real-world public transport networks. To improve transferability of our study results, we cluster stations based on their contribution to network vulnerability using unsupervised learning. This supports public transport agencies to apply the appropriate type of measure aimed to reduce disruptions or to mitigate disruption impacts for each station type. Applied to the Washington metro network, we predict a yearly passenger delay of 5.9 million hours for the total metro network. Based on the clustering, five different types of station are distinguished. Stations with high train frequencies and high passenger volumes located at central trunk sections of the network show to be most critical, along with start/terminal and transfer stations. Intermediate stations located at branches of a line are least critical.

Robust public transport networks are important, since disruptions decrease the public transport accessibility of areas. Despite this importance, the full passenger impacts of public transport network vulnerability have not yet been considered in science and practice. We have developed a methodology to identify the most vulnerable links in the total, multi-level public transport network and to quantify the societal costs of link vulnerability for these identified links. Contrary to traditional single-level network approaches, we consider the integrated, total multi-level PT network in the identification and quantification of link vulnerability, including PT services on other network levels which remain available once a disturbance occurs. We also incorporate both exposure to large, non-recurrent disturbances and the impacts of these disturbances explicitly when identifying and quantifying link vulnerability. This results in complete and realistic insights into the negative accessibility impacts of disturbances. Our methodology is applied to a case study in the Netherlands, using a dataset containing 2.5 years of disturbance information. Our results show that especially crowded links of the light rail/metro network are vulnerable, due to the combination of relatively high disruption exposure and relatively high passenger flows. The proposed methodology allows quantification of robustness benefits of measures, in addition to the costs of these measures. Showing the value of robustness, our work can support and rationalize the decision-making process of public transport operators and authorities regarding the implementation of robustness measures.