This paper reports on the results of subjective testing of user Quality of Experience (QoE) for omnidirectional video (ODV) streaming quality. The test was conducted among 20 test subjects who watched three ODVs using a Head Mounted Display (HMD) system. The length of the videos was between two and three minutes. The first video was used for training purposes and contained no quality degradations. The quality of the other two ODVs was degraded by manipulating the resolution or by introducing different frame drop patterns. While watching the pre-prepared videos the subjects indicated if they noticed the changes in the quality and then rated it. After watching each video, the subjects completed a separate questionnaire, which evaluated their level of enjoyment and discomfort with the video. The results showed that the degradation of both objective parameters (video resolution and frame rate) impacted the subjects’ perception of quality; however, the impact was somewhat alleviated in ODV which contained dynamic scenes and fast camera movements.

In the quest to optimize user experience, network, and service, providers continually seek to deliver high-quality content tailored to individual preferences. However, predicting user perception of quality remains a challenging task, given the subjective nature of human perception and the plethora of technical attributes that contribute to the overall viewing experience. Thus, we introduce a Fuzzy Logic-bAsed ModEl for Video Quality Assessment (FLAME-VQA), leveraging the LIVE-YT-HFR database containing 480 video sequences and subjective ratings of their quality from 85 test subjects. The proposed model addresses the challenges of assessing user perception by capturing the intricacies of individual preferences and video attributes using fuzzy logic. It operates with four input parameters: video frame rate, compression rate, and spatio-temporal information. The Spearman Rank–Order Correlation Coefficient (SROCC) and Pearson Correlation Coefficient (PCC) show a high correlation between the output and the ground truth. For the training, test, and complete dataset, SROCC equals 0.8977, 0.8455, and 0.8961, respectively, while PCC equals 0.9096, 0.8632, and 0.9086, respectively. The model outperforms comparative models tested on the same dataset.

Modern users are accustomed to always-accessible networks ready to serve all of their communication, entertainment, information, and other needs, at the touch of their devices. Spoiled with choices provided on the competitive markets, the risk of customer churn makes network and service providers sensitive to user Quality of Experience (QoE). Services that enable people to work and industries to function in these pandemic times, such as the telemeeting service, are becoming ever more critical, not just for the end-users but also for the providers. Nevertheless, the heterogeneity of end-users network environments and the uniqueness of the service (bidirectional video and audio transmissions and interactivity between the meeting peers) imposes specific QoE requirements. Hence, this paper focuses on understanding how different service quality degradations affect user perception and frustration with such impaired service. The impact of eight quality degradations was analyzed. Based on the conducted user study, we used the multiple regression analysis and developed three models capable of predicting user Level of Frustration (LoF) for the specific degradations that we have analyzed. The models work with the User Frustration Susceptibility Index (UFSI), which categorizes users into groups based on their tendency to become frustrated with the impaired service.

Video content and streaming services have become integral to modern networks, driving increases in data traffic and necessitating effective methods for evaluating Quality of Experience (QoE). Accurately measuring QoE is critical for ensuring user satisfaction in multimedia applications. In this study, an optimized adaptive neuro-fuzzy inference model that leverages subtractive clustering for high frame rate video quality assessment is presented. The model was developed and validated using the publicly available LIVE-YT-HFR dataset, which comprises 480 high-frame-rate video sequences and quality ratings provided by 85 subjects. The subtractive clustering parameters were optimized to strike a balance between model complexity and predictive accuracy. A targeted evaluation against the LIVE-YT-HFR subjective ratings yielded a root mean squared error of 2.9091, a Pearson correlation of 0.9174, and a Spearman rank-order correlation of 0.9048, underscoring the model’s superior accuracy compared to existing methods.