This paper presents an in-depth literature review on the driving forces and barriers for achieving operational excellence through artificial intelligence (AI). Artificial intelligence is a technological concept spanning operational management, philosophy, humanities, statistics, mathematics, computer sciences, and social sciences. AI refers to machines mimicking human behavior in terms of cognitive functions. The evolution of new technological procedures and advancements in producing intelligence for machines creates a positive impact on decisions, operations, strategies, and management incorporated in the production process of goods and services. Businesses develop various methods and solutions to extract meaningful information, such as big data, automatic production capabilities, and systematization for business improvement. The progress in organizational competitiveness is apparent through improvements in firm’s decisions, resulting in increased operational efficiencies. Innovation with AI has enabled small businesses to reduce operating expenses and increase revenues. The focused literature review reveals the driving forces for achieving operational excellence through AI are improvement in computing abilities of machines, development of data-based AI, advancements in deep learning, cloud computing, data management, and integration of AI in operations. The barriers are mainly cultural constraints, fear of the unknown, lack of employee skills, and strategic planning for adopting AI. The current paper presents an analysis of articles focused on AI adoption in production and operations. We selected articles published between 2015 and 2020. Our study contributes to the literature reviews on operational excellence, artificial intelligence, driving forces for AI, and AI barriers in achieving operational excellence.

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In the contemporary business environment, the assimilation of artificial intelligence (AI) and machine learning (ML) is pivotal for fostering innovation and ensuring long-term growth. This paper examines the strategic aspects of AI/ML adoption, emphasizing that its success rests not just on technology but also on strategic alignment, collaboration, and robust leadership. Highlighting the indispensable role of senior leaders, the paper offers a managerial framework for AI/ML integration, ensuring its alignment with organizational goals. Using real-world examples, the paper presents how AI/ML can be strategically embedded to enhance customer interactions, streamline operations, and unveil new revenue streams. The objective is to provide senior leaders with an understanding, enabling them to harness AI/ML effectively, ensuring their organizations remain at the innovation forefront in a digital age dominated by disruptive AI/ML technologies.

Air pollution poses a significant threat to public health and the environment, particularly fine particulate matter (PM2.5). Machine learning (ML) models have proven their accuracy in classifying and predicting air pollution levels. This research trains and compares the performance of eight machine learning regression models on a time series air quality dataset containing data from 12 dispersed air quality stations in Kuwait, to predict the PM2.5 Air Quality Index (AQI). After cleaning then trimming the large dataset to about 13.4% of its original size, we performed thorough data visualization and analysis of the dataset to identify important patterns. Next, in a set of five experiments exploring feature pruning, the tree-based models, namely Gradient Boosting and AdaBoost, generated mean square errors below 1.5 and $R^2$ numbers above 0.998, outperforming the other ML models. By integrating meteorological data, pollution source information, and geographical factors specific to Kuwait, these models provide a precise prediction of air quality levels. This research contributes to a deeper understanding and visualization of Kuwait’s air pollution challenges, and draws some public policy recommendations to mitigate environmental and health impacts.