The article presents the idea of modeling the decision-making process in the field of the metropolitan areas transport system. Due to the increasing process of metropolization and urbanization, which is predicted to be 68.4% worldwide and 83.7% in Europe in 2050, the issue will be even more sophisticated. The problem of depletion of transport network capacity as well as the implementation of modern technology solutions forces metropolitan committees to apply tools for metropolitan passenger transport system optimization. Significantly, the policy and regulations on sustainable urban mobility management are based on the mobility demand predictions and understanding of the travel decision-making process of citizens. The scientific purpose of this article is to build a mathematical model, as a tool supporting the multi-criteria decision-making process regarding the choice of means of transport in a developing metropolis. The issue raised in this article considers the most important research areas of the metropolitan transport means selection, which includes transport safety, qualitative, financial, and ecological aspects. The model was implemented in Silesian Metropolis in Poland with a particular emphasis on sharing mobility transport means users. As a result, a ranking of sharing transport means was developed, which is a piece of significant information for planners and future investors in the development of the metropolitan transport system.

The paper introduces a discussion regarding the development of a public bike-sharing system, considering random factors, based on selected external environmental analysis methods. The global energy crisis is forcing scientists to continuously improve energy-efficient sustainable methods and scientific solutions. It is particularly important in transportation since transport activities and the constant increase in the number of vehicles have a large share in global energy consumption. The following study investigates the social, technological, economic, environmental, and political aspects of bike-sharing systems in cities. The research purpose of the article is to select the most important macro-environmental factors and their mutual interaction influencing the sustainable development of bike-sharing systems based on the Polish cities case study. The evaluation was carried out through expert methods with STEEP environmental analysis, evaluation of factors with the weighted score, and structural analysis method with MICMAC computer application. The classification of key factors influencing the development of a bike-sharing system has divided them into five groups. It can support public transport service providers and organizers. This can optimize the planning process with decision-making based on future environmental trends.

E-scooters as a new form of mobility are gaining more and more popularity. This popularity results from the flexibility of this mode of transport, but above all from the positive impact on the natural environment through the much higher energy efficiency of an e-scooter compared to a motor vehicle (according to the literature the rate is 2 km per kWh equivalent for a motor vehicle and the range is 90–100 km per kWh in the case of an e-scooter). This paper introduces a discussion on the future development of an energy-efficient electric scooter sharing system based on stakeholder analysis methods. The implementation of the e-scooter sharing system involves linking several areas of human activity, including social activity. This, in turn, relates to the interactions and building of relationships with entities, particularly those influencing the provision of services and their effects. The large number of entities and the complexity of the relations between them make it a challenge both to identify stakeholders in the development of the public e-scooter system and to indicate their roles in shaping the sustainable development strategy for urban mobility. The following study was based on the methodological foundations of stakeholder theory and social network analyses. The main research objective of the article is to identify and assign to different groups the stakeholders influencing the sustainable development of energy-efficient e-scooter sharing systems based on Polish cities. An evaluation was carried out using expert methods with a stakeholder analysis, based on matrix and mapping methods, and with the MACTOR application. Relationships and cooperation suggestions were established for each of the stakeholder groups, which could become an important part of the strategic approach to supporting public transport service providers and organizers, as well as allowing for further reductions in energy consumption in the city by introducing such services on a large scale. The cooperation of the entities participating in the implementation of bike-sharing services can contribute to their greater sustainable development and assurance using the new mobility modes, which consume less energy and at the same time make the city energy-efficient.

This article presents the issues and needs for modern solutions in building urban infrastructure, based on the smart city idea to improve the living standards of residents. Particular attention is paid to one of the most important aspects of life, related to road safety of children as pedestrians and cyclists. Pedestrian sidewalks and bicycle paths with high pedestrian traffic are classified as dangerous areas in many countries. More than 3% of the injuries and fatalities among pedestrian road users that are victims of accidents occur due to crossing the road. Therefore, it is necessary to apply various technical infrastructure solutions to improve the safety of this group of inhabitants. The scientific purpose of this article is the assessment of the safety level of children in pedestrian and bicycle traffic and the analysis of road solutions supporting the maintenance of high-level city safety. The research was based on the analysis of statistical data of accidents and the diagnostic survey method determining the safety of the inhabitants of southern Poland. As a result, an analysis of the level of child safety in urban traffic was developed, as well as key factors affecting the levels of road safety, based on the opinions of respondents. Potential places with the greatest risk of collision with minors have also been identified. There are also proposals for infrastructure solutions aimed at minimising accident risk levels in designated areas.

The paper presents assessment of the impact of the processes handling efficiency on the transport process based on research done in the real object, using same technologies and material handling equipment. The aim of the paper was to confirm importance of loading and unloading processes of palletized cargo as an initial and final link of multimodal transport by developing methods’ proposal for monitoring and assessing the effectiveness of cargo operations as well as development of measures and comparison estimators. The analysis of the manipulation operations’ duration throughout the transport process is based on the percentile rates of manipulation and carriage in total transport process duration and the percentage of manipulating time in the duration of the carriage. These indicators and examined loading and unloading times, are the basis for the development of scheduling algorithms for optimizing transport processes on the scale of the whole transport chain. This data is also a helpful input to support strategic decisions on the allocation of financial resources for the development of infrastructure and terminal equipment, warehouses and other facilities.

Recent global trends related to the increasing use of e-commerce are becoming a challenge for courier transport, especially in the last-mile process of delivering products to the final retail recipient. One delivery method is the personal collection of the parcel in an automated post box, available 24/7 for the customer. Our research method was based on a preliminary selection of the most important features of parcel lockers’ service quality, which were extracted based on the analysis of the scientific literature and previous research. This analysis was carried out by conducting a survey of Polish parcel locker users that provided data coded according to the dimensions of the Kano model. Based on the total satisfaction index, the results allowed us to conclude that a dedicated application (−0.96), proper placement of the parcel in the box (−0.82), adjusting the size of the parcel to the size of the box (−0.79), the location of parcel stations (−0.74), and ensuring improvements for the disabled (−0.62) are the most important features in the process of the automatic delivery of parcels to recipients in urban areas. This paper enriches the literature on the customer service quality of self-service technologies for last-mile delivery with the use of automated parcel lockers.