This paper explores the intricate relationship between leadership styles and employee happiness, presenting a comprehensive guide for leaders aiming to foster happiness in the workplace. Drawing upon theories of positive psychology and organizational behavior, we delve into the impact of leadership behaviors, such as empathy, support, and autonomy, on employee well-being and job satisfaction. This paper presents the main concepts and theories underpinning the research, including transformational leadership, inspirational, servant, autocratic and authentic leadership, to support the findings. This quantitative study involved 400 people from public sector companies, ranging in employment grades from 41 to 54, who were selected at random for the study. The data were analyzed descriptively by identifying and categorizing themes related to the leadership styles employed within the employees' organizations. The study reveals that Transformational, Authentic, Inspirational, and Servant Leadership styles have a positive impact on workplace happiness through traits such as empowerment, trust, and support, while Autocratic Leadership has a harmful effect due to its rigid and pressure-inducing nature. Organizations should focus on positive leadership styles and steer away from Autocratic approaches to improve employee happiness at work. The study uniquely highlights how Transformational, Authentic, Inspirational, and Servant Leadership styles contribute to workplace happiness, providing valuable guidance for organizations to foster a supportive work environment while mitigating the negative effects of Autocratic Leadership.

Deregulated and open markets have shaped an increasingly turbulent and uncertain environment especially for the travel agent. Notably, most companies nowadays focus on an effective service marketing mix to enhance the quality of their services. Therefore, this paper aims to discuss issues and challenges faced by Umrah travel agencies in Malaysia, and proposes a newly developed marketing mix to be adopted by the Umrah travel industry. The service marketing mix model extends the current 7Ps marketing mix; by the inclusion of the new P which is Pleasure. The services delivered through 8 Ps will result in a better performance of knowledge and skill enhancements which subsequently will enable the Malaysian Umrah travel industry to compete globally thus producing a high degree of satisfaction among stakeholders. This paper ends by drawing some conclusions and identifying areas for further research.

Parenting style is one of the factors which can influence the occurrence of student discipline problems in school. There are four types of parenting styles according to Baumrind’s Theory of Parenting (1991) which are authoritarian, authoritative, permissive, and neglectful. This paper reviews the influenced of parenting style towards students' disciplinary problems and students’ happiness in the Malaysian perspective by conducting Literature Review. The findings of this study are based on the findings of studies which conducted by previous researchers. In addition, this study also examines the types of parenting styles that are often practiced by parents which their children involved with disciplinary problems in school. The parenting style practiced by parents can influence the child's personality and behavior, which is indirectly associated to the disciplinary problems.

Introduction: Organizations must take a proactive stance when it comes to their workers' welfare and well-being to demonstrate their best commitment in this regard. Objective: This paper presents the descriptive data of organizational factors that contribute to staff happiness in one of the Malaysian Technical University Network (MTUN) clusters in Malaysia. Methods: This study was conducted at one of the Malaysian Technical University Network (MTUN) clusters in Malaysia. It involved 20 respondents comprising academicians who had served more than 11 years. The session at the Round Table Discussion was organized to discuss the issues that were highlighted in the survey data. Results and Conclusion: Analysis showed that the personal economy and personal appreciation dimension were among the highest contributors in determining employee happiness, followed by a support system, workstation environment, and trust. Furthermore, the discussion is related to the general aspect of Perceived Organizational Support Theory which supports the data analysis on individual happiness aspect in the institution of higher education. Originality/Value: By emphasizing the role of factors such as support systems, workstation environment, and trust in determining employee happiness, the study provides valuable insights into the broader dynamics of the workplace. Understanding how these factors influence employee satisfaction can inform strategies for improving organizational culture and employee engagement. Hence, this finding is related to Sustainable Development Goal (SDG) 3: Good Health and Well-being because it focuses on individual happiness, which is closely tied to mental well-being and overall health, both of which are central to SDG 3.

Coronavirus (COVID-19) outbreak has been declared as a global health disruption, and at the same time affecting the global economy. As the phenomena are unprecedented, there is a lack of studies on the impact of COVID-19 on businesses, especially in Malaysia. For preventing the virus transmission to the plethora of people, the Malaysian government declared Movement Control Order (MCO) on 18 March 2020 in which the citizens are ordered to practice‘social distancing’ to avoid further outbreak of COVID-19 . Therefore, the study aims to identify the impact of COVID-19 transmission on SME businesses in Malaysia.This study employed an online survey system using a self-administered questionnaire that was distributed all over the country through social media. Findings indicated that the spreading of of COVID-19 in Malaysia has significant impacts on SME business, which affected almost 87% of business owners in the study. Only 13% of business owners in this study are not affected as they have an online business. The findings reveal that 76% are affected by the COVID-19 outbreak as they need to shut down their business during MCO. The remaining of the respondents are still operating their business as they are of the 'food and beverage' sector

The education sector also received a major impact during the spread of the COVID-19 epidemic, including in higher education institutions. A study on the level of readiness of students at Malaysian institutions of higher learning towards the use of Google Classroom was measured in this study. This is because the face-to-face teaching and learning (PdP) process needs to be changed to PdP virtual to ensure that the PdP process continues throughout the PdP period of social incarceration. A total of 79 students from Malaysian institutions of higher learning in 2020 have been the subject of the study. By using a questionnaire instrument distributed online through a google form, this study has received feedback from respondents. During the implementation of the online PdP process, researchers have studied the PdP level of readiness to use Google Classroom among students. The data were analysed with the help of descriptive statistical techniques by IBM SPSS Statistics version 26.0 software. The results of the descriptive analysis showed that the respondents had a high level of readiness to use based on the three constructs that have been studied, namely knowledge, attitude, and motivation. The analysis of the study showed that the overall mean of the three study constructs was high, with a mean score value of 3.09. The results of the study also found that there was no significant difference between male and female students in the level of readiness to use the Google Classroom application. Thus, the results of the study also show that students do not have constraints at home to apply Google Classroom in the PdP process during the COVID-19 outbreak. This can be a catalyst for increased use of the Google Classroom application for students of higher education institutions. Abstrak Sektor pendidikan turut menerima impak yang besar ketika penularan wabak COVID-19 termasuk di institusi pendidikan tinggi. Kajian tentang tahap kesediaan pelajar institusi pengajian tinggi di Semenanjung Malaysia terhadap penggunaan Google Classroom telah diukur dalam kajian ini. Hal ini kerana proses Pengajaran dan Pembelajaran (PdP) secara bersemuka perlu diubah kepada secara maya bagi memastikan proses PdP tetap berjalan sepanjang tempoh penjarakan sosial. Seramai 79 pelajar institusi pengajian tinggi Malaysia tahun 2020 telah menjadi subjek kajian. Dengan mengunakan instrument soal selidik yang diedarkan secara atas talian melalui google form, kajian ini telah mendapat maklum balas daripada responden. Semasa pelaksanaan proses PdP secara atas talian, pengkaji telah mengkaji tahap kesediaan penggunaan Google Classroom secara menyeluruh dalam kalangan pelajar. Data dianalisis dengan bantuan teknik statistik deskriptif oleh perisian IBM SPSS Statistik versi 26.0. Hasil analisis deskriptif menunjukkan responden mempunyai tahap kesediaan penggunaan yang tinggi berdasarkan tiga konstruk yang telah dikaji iaitu pengetahuan, sikap dan motivasi. Analisis kajian menunjukkan min keseluruhan ketiga-tiga konstruk kajian adalah tinggi dengan nilai skor min 3.09. Hasil kajian juga mendapati tidak terdapat berbezaan yang besar antara pelajar lelaki dan pelajar perempuan dalam tahap kesediaan penggunaan aplikasi Google Classroom. Justeru, hasil dapatan kajian turut menunjukkan bahawa para pelajar tidak mempunyai kekangan di rumah untuk mengaplikasi Google Classroom dalam proses PdP semasa wabak COVID-19 ini. Hal ini boleh menjadi pemangkin kepada peningkatan penggunaan aplikasi Google Classroom bagi para pelajar institusi pendidikan tinggi.