Maria Palazzo (PhD, AFHEA, FHEA, MSc (Honours), MA, BA (Honours)) is  Professor at the Universitas Mercatorum (Rome, Italy). She was a former Lecturer at the University of Bedfordshire, School of Business  (London, UK), a Visiting Scholar at the University of Granada (Granada,  Spain), and a Visiting Lecturer at the Universidad del Norte, Escuela de Negocios (Barranquilla, Colombia). She is Editor of Cogent Business  and Management and the International Journal of Sustainable  Entrepreneurship and Corporate Social Responsibility. Her articles have been published in the TQM Journal, European J. of International  Management, Corporate Social Responsibility & Environmental  Management,  Current Issues in Tourism, International Journal of Bank  Marketing, Qualitative Market Research: an International Journal, Land  Use Policy, Journal of Business-to-Business Marketing, Journal of Brand  Management, and other academic outlets.