The main aim of this study is to analyse the influence of tourist satisfaction with the tourism offering on tourist expenditure in the destination. Quantitative analysis is based on 523 self-administered questionnaires collected from tourists visiting Rijeka and the Opatija Riviera (Croatia) during the summer of 2014. Principal component analysis was conducted on 22 elements of the offering in order to reduce the dimensionality of satisfaction with the tourism offering, resulting in four dimensions of satisfaction. Regression analysis was conducted with the log of daily expenditure as a dependent variable. The results revealed that only one satisfaction dimension (related to the diversity of facilities) out of the four proved to be a significant predictor of tourist expenditure in the destination. The study also confirms that family income, type of accommodation, past behaviour and length of stay significantly influence daily expenditure.

The development of food tourism, with an emphasis on authentic gastronomy, is important to ensure the long-term sustainability of tourism, especially in rural areas. Success in developing this type of tourism is largely dependent on strong stakeholder commitment. This study aims to understand the dynamics of the mechanisms of collaboration between different categories of stakeholders in the local development of authentic gastronomy for the purpose of tourism development, using a single rural region as an example. The case study method was selected to obtain a better understanding of the complexity of relationships among rural tourism stakeholders and the Ravni Kotari region in Croatia, as a rural area in the hinterland, with significant gastronomy tourism potential. Content analysis of available secondary sources was conducted to reveal cooperation patterns among different categories of stakeholders that are relevant for authentic gastronomy, together with onsite semi-structured interviews of representatives of different stakeholder categories. The research findings revealed a significant level of cooperation among public sector stakeholders, especially in terms of cooperating on projects that promote local gastronomy. However, the lack of horizontal cooperation among stakeholders from the private sector is also noted as a big challenge. This research provides valuable insights into the roles’ relationships and the collaboration mechanisms among key local stakeholders in the provison authentic gastronomy tourism.

Purpose: The purpose of this study is to detect the differences in satisfaction levels with regard to different elements of the city tourism offering during the season and off-season. Furthermore, the aim is to find out what factors determine the satisfaction of season and off-season tourists. Design/methodology/approach: This paper is based on the results of a survey conducted during 2016 in Opatija and Rijeka (Croatia). The analyses were conducted on a sample of 1,249 respondents. Data analysis included principal component analyses, ANOVA and series of regression analyses. Findings: Results confirmed that there is a significant difference in overall satisfaction, as well as in all five satisfaction dimensions, between tourists visiting the cities during the season and those visiting in the pre- and post-season. In addition, simple regression analyses revealed that tourists staying in those cities during the peak season expressed a statistically significant higher level of satisfaction than those visiting in the pre- and post-season. However, no statistically significant difference was found in overall satisfaction and in four out of five satisfaction dimensions, between pre- and post-season tourists. Practical implications: The findings have relevant implications for destination managers in their further decisions aimed at developing a more satisfactory tourism offering in the season and off-season. Originality/value: The main contribution of this paper lies in the connection between tourist satisfaction and the season of their visit, as previous studies have rarely considered the season when analysing tourist satisfaction with the destination offering.

This study investigates the differences in residents' perceptions of various tourism impacts as well as residents' level of support for future tourism development with regard to their employment status (employed in tourism, employed in...

In light of the challenges of the global pandemic caused by COVID-19, the topic of overtourism has been temporarily pushed into the background, but unsustainable tourism practices, which often include ignoring residents, one of the key stakeholders in tourist destinations, remain an important issue for sustainable tourism development in the future. This is a particularly important task for local tourism governances in terms of developing mechanisms for involving residents in planning and decision making. This research focuses on gaining insights into the relationship between the tourism dependency of residents and their perception of local tourism governance in terms of satisfaction with the organization of local public and private tourism stakeholders, as well as with the involvement of residents in tourism planning and decision making. The added value of the research lies in comparing the attitudes of residents in a highly-visited destination and a destination in the early stage of development. Both selected destinations are seaside destinations. with prevailing private accommodation and residential type of tourism. Responses were analyzed using ANOVA and the t-test, and the obtained results indicate that residents with no connection to tourism are the most dissatisfied with the local tourism governance dimensions. Also, residents who live in highly-visited destination had lower mean values of perceived local tourism governance than those living in less-visited destination.