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Energy management and exchange have increasingly shifted from concentrated to hierarchical modes. Numerous issues have arisen in the decentralized energy sector, including the storage of customer data and the need to ensure data integrity, fairness, and accountability in the transaction phase. The problem is that in the field of the innovative technology of blockchain and its applications, with the energy sector still in the developmental stages, there is still a need for more research to understand the full capacity of the technology in the field. The main aim of this work was to investigate the state of the current research of blockchain technologies as well as their application within the field of energy. This work also set out to identify certain research gaps and provide a set of recommendations for future directions. Among these research gaps is the application of blockchain in decentralized storage, the integration of blockchain with artificial intelligence, and security and privacy concerns, which have not received much attention despite their importance. An analysis of fifty-seven carefully reviewed studies revealed that the emerging blockchain which provides privacy-protection technologies in cryptography and other areas that can be integrated to address users’ privacy concerns is another aspect that needs further investigation. Grid operations, economies, and customers will all learn from blockchain technology as it provides disintermediation, confidentiality, and tamper-proof transfers. Moreover, it provides innovative ways for customers and small solar generators to participate more actively in the electricity sector and to benefit from their properties. Blockchains are a rapidly evolving field of research and growth. A study of this emerging technology is necessary to increase comprehension, to educate the body of expertise on blockchains, and to realize its potential. This study recommends that future work investigates the potential application of blockchain in the energy sector as well as the challenges that face its implementation from the perspective of policy makers. This future approach will enable researchers to direct their focus to the case studies approach, which will facilitate and ease the application of blockchain technology.
Yahia Baashar; Gamal Alkawsi; Ammar Ahmed Alkahtani; Wahidah Hashim; Rina Azlin Razali; Sieh Kiong Tiong. Toward Blockchain Technology in the Energy Environment. Sustainability 2021, 13, 9008 .
AMA StyleYahia Baashar, Gamal Alkawsi, Ammar Ahmed Alkahtani, Wahidah Hashim, Rina Azlin Razali, Sieh Kiong Tiong. Toward Blockchain Technology in the Energy Environment. Sustainability. 2021; 13 (16):9008.
Chicago/Turabian StyleYahia Baashar; Gamal Alkawsi; Ammar Ahmed Alkahtani; Wahidah Hashim; Rina Azlin Razali; Sieh Kiong Tiong. 2021. "Toward Blockchain Technology in the Energy Environment." Sustainability 13, no. 16: 9008.
This study provides a techno-financial evaluation of two sites in Malaysia: Kudat, located on the coast of the northernmost part of Sabah, the state of East Malaysia with promising wind potential, and Putrajaya in the Klang Valley region with moderate wind potential at high elevations similar to the dominant cities in Malaysia. Three small-scale wind turbines were evaluated, taking into account a nominal electrical power generation below 100 kW. The research is focused on 220 residential households. The software used to perform the evaluation was Hybrid Optimization of Multiple Energy Resources (HOMER). The research novelty is the examination of the non-hybrid small-scale turbines at high elevations for regions with low wind speed, such as Malaysia. Regardless of the wind farms’ financial profit, this study used the net present cost (NPC) analysis in all cases. This research demonstrates the feasibility of small-scale wind turbines mounted at high elevations for generating sufficient energy. The results indicate that in both areas, the RX-20KH3 model is the best option, and the costs of the FH-5000 and RX-20KH3 farms are proportionate for a renewable project. Furthermore, with government support, the WES80 farm could be suitable.
Gamal Alkawsi; Yahia Baashar; Ammar Alkahtani; Chin Lim; Sieh Tiong; Mohammad Khudari. Viability Assessment of Small-Scale On-Grid Wind Energy Generator for Households in Malaysia. Energies 2021, 14, 3391 .
AMA StyleGamal Alkawsi, Yahia Baashar, Ammar Alkahtani, Chin Lim, Sieh Tiong, Mohammad Khudari. Viability Assessment of Small-Scale On-Grid Wind Energy Generator for Households in Malaysia. Energies. 2021; 14 (12):3391.
Chicago/Turabian StyleGamal Alkawsi; Yahia Baashar; Ammar Alkahtani; Chin Lim; Sieh Tiong; Mohammad Khudari. 2021. "Viability Assessment of Small-Scale On-Grid Wind Energy Generator for Households in Malaysia." Energies 14, no. 12: 3391.
With the rise in the demand for electric vehicles, the need for a reliable charging infrastructure increases to accommodate the rapid public adoption of this type of transportation. Simultaneously, local electricity grids are being under pressure and require support from naturally abundant and inexpensive alternative energy sources such as wind and solar. This is why the world has recently witnessed the emergence of renewable energy-based charging stations that have received great acclaim. In this paper, we review studies related to this type of alternative energy charging infrastructure. We provide comprehensive research covering essential aspects in this field, including resources, potentiality, planning, control, and pricing. The study also includes studying and clarifying challenges facing this type of electric charging station and proposing suitable solutions for those challenges. The paper aims to provide the reader with an overview of charging electric vehicles through renewable energy and establishing the ground for further research in this vital field.
Gamal Alkawsi; Yahia Baashar; Dallatu Abbas U; Ammar Alkahtani; Sieh Tiong. Review of Renewable Energy-Based Charging Infrastructure for Electric Vehicles. Applied Sciences 2021, 11, 3847 .
AMA StyleGamal Alkawsi, Yahia Baashar, Dallatu Abbas U, Ammar Alkahtani, Sieh Tiong. Review of Renewable Energy-Based Charging Infrastructure for Electric Vehicles. Applied Sciences. 2021; 11 (9):3847.
Chicago/Turabian StyleGamal Alkawsi; Yahia Baashar; Dallatu Abbas U; Ammar Alkahtani; Sieh Tiong. 2021. "Review of Renewable Energy-Based Charging Infrastructure for Electric Vehicles." Applied Sciences 11, no. 9: 3847.
The rapid development of smart technologies and data analytics empowers most industries to evolve their systems and introduce innovative applications. Consequently, smart metering technology, an internet of things-based application service, is diffusing rapidly in the energy sector. Regardless of its associated benefits, smart meters continue to struggle from consumers’ acceptance. To promote smart meters’ successful deployment, research is needed to better understand consumers’ acceptance of smart metering. Motivated by these concerns, a smart meter acceptance model is developed to evaluate the moderation role of experience and personal innovativeness factors among residential consumers. A cross-sectional research design was used in this study. Data were collected using a self-administrated questionnaire from 318 smart meters consumers who have had experience in using it. Hypothetical relationships were assessed and validated using partial least squares structural equation modelling. The empirical findings exert the moderating role of experience and personal innovativeness of smart meter acceptance that achieved an acceptable fit with the data, and specifically, five out of nine hypotheses were supported.
Gamal Alkawsi; Nor’Ashikin Ali; Yahia Baashar. The Moderating Role of Personal Innovativeness and Users Experience in Accepting the Smart Meter Technology. Applied Sciences 2021, 11, 3297 .
AMA StyleGamal Alkawsi, Nor’Ashikin Ali, Yahia Baashar. The Moderating Role of Personal Innovativeness and Users Experience in Accepting the Smart Meter Technology. Applied Sciences. 2021; 11 (8):3297.
Chicago/Turabian StyleGamal Alkawsi; Nor’Ashikin Ali; Yahia Baashar. 2021. "The Moderating Role of Personal Innovativeness and Users Experience in Accepting the Smart Meter Technology." Applied Sciences 11, no. 8: 3297.
The positive effects of interest on different aspects, e.g., learning and education, economy, psychological well-being, and social relations, have been widely addressed by many psychological and physiological studies in the last two decades. While the psychological work has investigated this impact of interest theoretically, the physiological studies have focused more on the modulatory effects. However, some studies have addressed both sides of the effects. In this work, we conduct a comprehensive review of physiological studies on interest detection, from different perspectives carried out between 2003 and 2019. A lack of connection between the psychological and physiological studies was identified. Therefore, this paper aims to integrate the unique psychological and physiological aspects and characteristics of interest to form a base for future research by considering the pros and cons of the included studies. For example, considering the two types of interest (situational and individual) the detected interest in learning, gaming, and advertisement’s physiological experiments could be referring specifically to situational interest. Hence, bridging the gap between both physiological and psychological studies is essential for improving the research on interest. Furthermore, we propose several suggestions for future work direction.
Areej Babiker; Yahia Baashar; Ammar Ahmed Alkahtani; Ibrahima Faye; Gamal Alkawsi. Towards Detection of Interest Using Physiological Sensors. Applied Sciences 2021, 11, 1318 .
AMA StyleAreej Babiker, Yahia Baashar, Ammar Ahmed Alkahtani, Ibrahima Faye, Gamal Alkawsi. Towards Detection of Interest Using Physiological Sensors. Applied Sciences. 2021; 11 (3):1318.
Chicago/Turabian StyleAreej Babiker; Yahia Baashar; Ammar Ahmed Alkahtani; Ibrahima Faye; Gamal Alkawsi. 2021. "Towards Detection of Interest Using Physiological Sensors." Applied Sciences 11, no. 3: 1318.
A large part of the Internet of Things (IoT)-based smart meters is considered a method to achieve energy efficiency, sustainable development, and the potential of improving the quality, reliability, and efficiency of power supply. These outcomes indicate the importance of the inherent capacity for profound implications on storage, sale, and distribution of electrical power supply. A few of the existing literature review identified the challenges of primary consumer adoption in terms of privacy, eco-efficient feedback, and technology awareness. Provided that these factors were investigated without theoretical association, this study examined the barriers to the adoption of IoT-based smart meters technology by developing a model representing the users’ intention to adopt smart meters by drawing on the variables of the extended Unified Theory of Acceptance And Use of Technology (UTAUT2). Data were collected from 318 users of smart meter from two cities in Malaysia, while the model was validated using a multi-analytic approach using Structural Equation Modelling (SEM), and the results from SEM were used as inputs for a neural network model to predict acceptance factors. As a result, it was found that technology awareness and eco-effective feedback were the important determinants with a positive impact on the adoption of smart meter technology, while privacy concerns led to an adverse impact. Overall, these study findings contribute useful insights and implications for users, utilities; regulators, and policymakers.
Gamal Abdulnaser Alkawsi; Norashikin Ali; Abdulsalam Salihu Mustafa; Yahia Baashar; Hitham Alhussian; Ammar Alkahtani; Sieh Kiong Tiong; Janaka Ekanayake. A hybrid SEM-neural network method for identifying acceptance factors of the smart meters in Malaysia: Challenges perspective. Alexandria Engineering Journal 2020, 60, 227 -240.
AMA StyleGamal Abdulnaser Alkawsi, Norashikin Ali, Abdulsalam Salihu Mustafa, Yahia Baashar, Hitham Alhussian, Ammar Alkahtani, Sieh Kiong Tiong, Janaka Ekanayake. A hybrid SEM-neural network method for identifying acceptance factors of the smart meters in Malaysia: Challenges perspective. Alexandria Engineering Journal. 2020; 60 (1):227-240.
Chicago/Turabian StyleGamal Abdulnaser Alkawsi; Norashikin Ali; Abdulsalam Salihu Mustafa; Yahia Baashar; Hitham Alhussian; Ammar Alkahtani; Sieh Kiong Tiong; Janaka Ekanayake. 2020. "A hybrid SEM-neural network method for identifying acceptance factors of the smart meters in Malaysia: Challenges perspective." Alexandria Engineering Journal 60, no. 1: 227-240.
Customer relationship management (CRM) is an innovative technology that seeks to improve customer satisfaction, loyalty, and profitability by acquiring, developing, and maintaining effective customer relationships and interactions with stakeholders. Numerous researches on CRM have made significant progress in several areas such as telecommunications, banking, and manufacturing, but research specific to the healthcare environment is very limited. This systematic review aims to categorise, summarise, synthesise, and appraise the research on CRM in the healthcare environment, considering the absence of coherent and comprehensive scholarship of disparate data on CRM. Various databases were used to conduct a comprehensive search of studies that examine CRM in the healthcare environment (including hospitals, clinics, medical centres, and nursing homes). Analysis and evaluation of 19 carefully selected studies revealed three main research categories: (i) social CRM ‘eCRM’; (ii) implementing CRMS; and (iii) adopting CRMS; with positive outcomes for CRM both in terms of patients relationship/communication with hospital, satisfaction, medical treatment/outcomes and empowerment and hospitals medical operation, productivity, cost, performance, efficiency and service quality. This is the first systematic review to comprehensively synthesise and summarise empirical evidence from disparate CRM research data (quantitative, qualitative, and mixed) in the healthcare environment. Our results revealed that substantial gaps exist in the knowledge of using CRM in the healthcare environment. Future research should focus on exploring: (i) other potential factors, such as patient characteristics, culture (of both the patient and hospital), knowledge management, trust, security, and privacy for implementing and adopting CRMS and (ii) other CRM categories, such as mobile CRM (mCRM) and data mining CRM.
Yahia Baashar; Hitham Alhussian; Ahmed Patel; Gamal Alkawsi; Ahmed Ibrahim Alzahrani; Osama Alfarraj; Gasim Hayder. Customer relationship management systems (CRMS) in the healthcare environment: A systematic literature review. Computer Standards & Interfaces 2020, 71, 103442 -103442.
AMA StyleYahia Baashar, Hitham Alhussian, Ahmed Patel, Gamal Alkawsi, Ahmed Ibrahim Alzahrani, Osama Alfarraj, Gasim Hayder. Customer relationship management systems (CRMS) in the healthcare environment: A systematic literature review. Computer Standards & Interfaces. 2020; 71 ():103442-103442.
Chicago/Turabian StyleYahia Baashar; Hitham Alhussian; Ahmed Patel; Gamal Alkawsi; Ahmed Ibrahim Alzahrani; Osama Alfarraj; Gasim Hayder. 2020. "Customer relationship management systems (CRMS) in the healthcare environment: A systematic literature review." Computer Standards & Interfaces 71, no. : 103442-103442.
Today’s increasing demand for electricity requires solutions that better align with energy demand and supply. Innovative technological solutions such as smart metering applications are gaining popularity among electricity providers. Despite numerous benefits, smart meters, a part of the technology on the Internet of Things (IoT), continue to struggle for widespread consumer acceptance due to limited knowledge on electricity savings and environmental awareness. These factors were examined in isolation and have not been theoretically incorporated or examined. Hence, this study investigates the factors that influence residential consumers’ acceptance of smart meters by integrating electricity-saving knowledge and environmental awareness with the second generation of “unified theory of acceptance and use of technology” (UTAUT2). The literature revealed an important link between users’ behavioural intention and users’ use behaviour. Well-established theories of acceptance like “technology acceptance model” (TAM) and UTAUT, incorporate the behavioural intention variable in the nomological network of technology adoption determinants. This study highlighted the impact of users’ behavioural intention on users’ use behaviour, which was not examined previously by any of the smart meter acceptance models. The data were collected from 318 consumers of residential smart meters in Putrajaya and Malacca, the cities in Malaysia, and were statistically tested using SME-PLS The study confirms that adding electricity-saving knowledge and VOLUME XX, 2017 1 environmental awareness to the UTAUT2 leads to a significant increase in the explained variance in consumer acceptance of smart meter.
Gamal Abdulnaser Alkawsi; Nor'ashikin Ali; Yahia Baashar. An Empirical Study of the Acceptance of IoT-Based Smart Meter in Malaysia: The Effect of Electricity-Saving Knowledge and Environmental Awareness. IEEE Access 2020, 8, 42794 -42804.
AMA StyleGamal Abdulnaser Alkawsi, Nor'ashikin Ali, Yahia Baashar. An Empirical Study of the Acceptance of IoT-Based Smart Meter in Malaysia: The Effect of Electricity-Saving Knowledge and Environmental Awareness. IEEE Access. 2020; 8 (99):42794-42804.
Chicago/Turabian StyleGamal Abdulnaser Alkawsi; Nor'ashikin Ali; Yahia Baashar. 2020. "An Empirical Study of the Acceptance of IoT-Based Smart Meter in Malaysia: The Effect of Electricity-Saving Knowledge and Environmental Awareness." IEEE Access 8, no. 99: 42794-42804.
The main objective of this paper is to review the existing studies regarding customer relationship management (CRM) in healthcare organization between 2005 and 2015. MEDLINE, Web of science, Scopus, ACM Digital Library, Emerald Management, ScienceDirect, IEEExplore, SpringerLink, and Google scholar were comprehensively searched using the terms “customer relationship management”, Or “CRM”, AND “healthcare”. Forty-one articles were found, selected and carefully reviewed to their direct relevance and significance. Findings indicate that there is a lack of CRM research in the field of healthcare as in general, and the concept of CRM is new to the healthcare field as the amount of studies has grown significantly from 2010. Furthermore, the existing research regarding CRM in healthcare falls into four main classifications - (1) CRM in general, (2) e-CRM, (3) implementation, and (4) adoption. Issues and subjects regarding each CRM research classification was discussed. However, most of the found studies were conducted based on a review method, in which more empirical evidence is needed.
Yahia M. Baashar; Ahmad Kamil Mahomood; Malek Ahmad Almomani; Gamal Alkawsi. Customer relationship management (CRM) in healthcare organization: A review of ten years of research. 2016 3rd International Conference on Computer and Information Sciences (ICCOINS) 2016, 97 -102.
AMA StyleYahia M. Baashar, Ahmad Kamil Mahomood, Malek Ahmad Almomani, Gamal Alkawsi. Customer relationship management (CRM) in healthcare organization: A review of ten years of research. 2016 3rd International Conference on Computer and Information Sciences (ICCOINS). 2016; ():97-102.
Chicago/Turabian StyleYahia M. Baashar; Ahmad Kamil Mahomood; Malek Ahmad Almomani; Gamal Alkawsi. 2016. "Customer relationship management (CRM) in healthcare organization: A review of ten years of research." 2016 3rd International Conference on Computer and Information Sciences (ICCOINS) , no. : 97-102.
Small and Medium Enterprises are growing rapidly and becoming a key component in the industrial profile in many countries around the world. Therefore, good organizational management practices are strongly affected by the organizational performance. Unfortunately, there has been little empirical evidence about organizational management practices through Small and Medium Enterprises, especially in the Southeast Asian region. Hence, the main purpose of this paper is to investigate the current level of software development practices through Malaysian Small and medium Enterprises from an organizational perspective. The researchers conducted a survey of seventeen companies which are specialized in software development. The results indicated that Malaysian small and medium software companies still in the low level of organizational management practices. Finally, the present study helps senior managers in order to be realize and aware about the shortcoming issues whilst providing clear vision to develop comprehensive strategies to improve organization performance in Malaysian SME companies.
Malek Ahmad Almomani; Shuib Basri; Ahmad Kamil B Mahmood; Yahia M. Baashar. An empirical analysis of software practices in Malaysian Small and Medium Enterprises. 2016 3rd International Conference on Computer and Information Sciences (ICCOINS) 2016, 442 -447.
AMA StyleMalek Ahmad Almomani, Shuib Basri, Ahmad Kamil B Mahmood, Yahia M. Baashar. An empirical analysis of software practices in Malaysian Small and Medium Enterprises. 2016 3rd International Conference on Computer and Information Sciences (ICCOINS). 2016; ():442-447.
Chicago/Turabian StyleMalek Ahmad Almomani; Shuib Basri; Ahmad Kamil B Mahmood; Yahia M. Baashar. 2016. "An empirical analysis of software practices in Malaysian Small and Medium Enterprises." 2016 3rd International Conference on Computer and Information Sciences (ICCOINS) , no. : 442-447.
Customer Relationship Management (CRM) is a powerful tool to help healthcare organizations in managing patient interactions. The further that the healthcare organizations understand the value of being customer-centric, the more likely they adopt to CRM as their main source of business strategy. Numerous of healthcare organizations are now practicing the CRM in order to computerize the medical processes and manage relationships with patients to deliver the best quality of medical services. Unfortunately, only few numbers of CRM projects have been successfully implemented, as the failure rate is said to be very high. In the Malaysian healthcare sector, the CRM concept has not acknowledged much attention and according to the review of literatures, there is a lack of CRM implementation and adoption in that field. In order to fill this gap and to improve the process of CRM implementation, this paper presents the investigation of CRMS implementation from an integration perspective. A mixed methodology of qualitative and quantitative and a study model that leads to CRMS implementation are proposed.
Yahia M. Baashar; Ahmad Kamil Mahmood; Baashar Y.M.; Mahmood A.K.. An integrative perspective for CRMS implementation in healthcare in Malaysia. 2014 International Conference on Computer and Information Sciences (ICCOINS) 2014, 1 -6.
AMA StyleYahia M. Baashar, Ahmad Kamil Mahmood, Baashar Y.M., Mahmood A.K.. An integrative perspective for CRMS implementation in healthcare in Malaysia. 2014 International Conference on Computer and Information Sciences (ICCOINS). 2014; ():1-6.
Chicago/Turabian StyleYahia M. Baashar; Ahmad Kamil Mahmood; Baashar Y.M.; Mahmood A.K.. 2014. "An integrative perspective for CRMS implementation in healthcare in Malaysia." 2014 International Conference on Computer and Information Sciences (ICCOINS) , no. : 1-6.