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Zélia Breda holds a PhD in Tourism, a MA in Chinese Studies (Business and International Relations) and a BSc in Tourism Management and Planning from the University of Aveiro, where she is Assistant Professor and Director of the MA in Tourism Management and Planning. She is an integrated member of the Research Unit ‘Governance, Competitiveness and Public Policies’, and a founding member and vice-president of the Observatory of China, and a senior consultant of Idtour, a tourism R&D spin-off company. She is also member of the editorial and scientific boards of a few academic national and international journals, as well member of the organizing and scientific committees of international tourism conferences. She has authored and co-authored several national and international papers and communications on tourism development, networks, tourism in China and Goa (India), gender and tourism, and internationalisation of the tourism economy. She has also been taking part of several research projects in the tourism field, both as member of the team and as consultant.
The development of indicators to measure sustainable tourism and to assist in the decision-making process of tourism destination managers has been a constant concern of some international organizations. However, at the European Union level, the tourism statistics system only states that Member States should collect and transmit harmonized statistics on tourism demand and supply, not referring specifically to sustainable tourism indicators. The main objective of this article is to analyze the tourism statistics system in Portugal, from 2001 to 2018, in order to understand how sustainable tourism has been viewed at this level and in a country which tourism activity has evolved significantly. The study, exploratory in nature, used a longitudinal quantitative approach, by performing a content analysis of the activity reports of the National Institute of Statistics, as well as methodological documents of the statistical operations of tourism. The results show that, in Portugal, the statistical system lacks indicators to measure and monitor the sustainable development of tourism in the country.
Maria Gorete Ferreira Dinis; Portalegre Instituto Politécnico de Portalegre; Zélia Breda. Sustainability Indicators and Statistical Information on Tourism in Portugal. Revista Rosa dos Ventos - Turismo e Hospitalidade 2021, 13, 517 -537.
AMA StyleMaria Gorete Ferreira Dinis, Portalegre Instituto Politécnico de Portalegre, Zélia Breda. Sustainability Indicators and Statistical Information on Tourism in Portugal. Revista Rosa dos Ventos - Turismo e Hospitalidade. 2021; 13 (2):517-537.
Chicago/Turabian StyleMaria Gorete Ferreira Dinis; Portalegre Instituto Politécnico de Portalegre; Zélia Breda. 2021. "Sustainability Indicators and Statistical Information on Tourism in Portugal." Revista Rosa dos Ventos - Turismo e Hospitalidade 13, no. 2: 517-537.
Based on tradition and high standards, Swiss higher education in tourism and hospitality is ranked among the best in the world. Although scientific research is the foundation of a country’s higher education system, the Swiss Tourism, Leisure and Hospitality Management Scientific Research (Swiss TL&HM-SR) has not yet been subject to a systematic analysis. This paper aims to fill this gap by assessing the Swiss TL&HM-SR performance, as well as identifying and discussing its most prominent topics. To this end, bibliometric data were gathered from the Scopus database and analyzed through a bibliometric mixed-method approach. Results provide a new performance indicator for the Swiss TL&HM-SR in this field of research, and show that innovation and sustainable destination management are particularly prominent topics within Swiss TL&HM-SR. In this context, contributions to these topics in particular are discussed in more detail. The findings provide useful insights for stakeholders aiming to improve sustainability performance through strategic management of destinations, as well as for researchers aiming to follow the latest trends, identify emerging topics and formulate more attractive projects for financing institutions. The study also provides a new and innovative methodological contribution, as it combines different methods of scientific research performance assessment, which can be further employed in other countries or knowledge areas.
Lucília Cardoso; Arthur Araújo; Luís Lima Santos; Roland Schegg; Zélia Breda; Carlos Costa. Country Performance Analysis of Swiss Tourism, Leisure and Hospitality Management Research. Sustainability 2021, 13, 2378 .
AMA StyleLucília Cardoso, Arthur Araújo, Luís Lima Santos, Roland Schegg, Zélia Breda, Carlos Costa. Country Performance Analysis of Swiss Tourism, Leisure and Hospitality Management Research. Sustainability. 2021; 13 (4):2378.
Chicago/Turabian StyleLucília Cardoso; Arthur Araújo; Luís Lima Santos; Roland Schegg; Zélia Breda; Carlos Costa. 2021. "Country Performance Analysis of Swiss Tourism, Leisure and Hospitality Management Research." Sustainability 13, no. 4: 2378.
In recent years, destination management organisations have invested heavily in digital marketing, with online advertising accounting for over half of the total budget. This chapter aims to understand how tourism marketing has been adopted by Portugal's national tourism administration and the role of digital marketing in the country's tourism strategy. The country has been awarded as the best destination in the world (2017 to 2019) and Europe's leading destination (2017 to 2020) and has registered a significant evolution of the tourism sector. Turismo de Portugal is responsible for the country's tourism strategy and the international promotion of the destination, having been awarded as the best official tourism body in the world (2017 to 2019). This chapter combines secondary data (statistics and policy documents) and data from an interview with the Director of the Sales Support Direction of Turismo de Portugal. The results show a change in its communication strategy, being currently performed exclusively online, accompanying the consumer during all stages of the travel cycle.
Maria Gorete Dinis; Rui Augusto Costa; Zélia Breda. Digital Marketing Strategies of Portugal's National Tourism Authority. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry 2021, 102 -117.
AMA StyleMaria Gorete Dinis, Rui Augusto Costa, Zélia Breda. Digital Marketing Strategies of Portugal's National Tourism Authority. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry. 2021; ():102-117.
Chicago/Turabian StyleMaria Gorete Dinis; Rui Augusto Costa; Zélia Breda. 2021. "Digital Marketing Strategies of Portugal's National Tourism Authority." Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry , no. : 102-117.
Tourism is one of the most vulnerable sectors in the face of economic, political, environmental, and social changes. The study regarding the relationship between political phenomena and the dynamics of international relations and tourism is still at an infancy stage. The authors refer, in particular, to contexts of crisis, catastrophes, and conflicts in their relationship with tourism indicators. This is the purpose of this work, focusing on the Chinese case due to its particularities. In other words, they want to see how some regional political phenomena—the Asian context—are reflected in the development of Chinese tourism. They find that there is an immediate correspondence between the number of Chinese tourists and the contexts of political instability, but in which tourist flows are very dependent on government guidelines. Although subject to market dictates, they often obey geopolitical imperatives.
Jiawei Xing; Zélia Breda; Jorge Tavares Da Silva. Contexts of Political (Un)Stability in Asia and the Chinese Instrumentalisation of Tourism. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry 2021, 183 -193.
AMA StyleJiawei Xing, Zélia Breda, Jorge Tavares Da Silva. Contexts of Political (Un)Stability in Asia and the Chinese Instrumentalisation of Tourism. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry. 2021; ():183-193.
Chicago/Turabian StyleJiawei Xing; Zélia Breda; Jorge Tavares Da Silva. 2021. "Contexts of Political (Un)Stability in Asia and the Chinese Instrumentalisation of Tourism." Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry , no. : 183-193.
An increasing number of women occupy positions in the labour market that were previously restricted to men. This is, however, still limited by the dual roles of working women. This chapter aims to address gender issues in the tourism industry. Specifically, it focuses on female participation in the labour market, highlighting the characteristics of women in leadership positions. A case study approach was used, focusing on female leaders in the hotel sector in Fortaleza, Brazil. An exploratory qualitative study was developed through semi-structured interviews, which aimed to gather data on the career path of female leaders. The collected data allowed understanding how these women reached top-level positions, and their leadership styles. Results indicate that early entry into the labour market, dedication, education, entrepreneurial skills, and dynamic personality are instrumental and work directly affects family relationships, being the cause of some problems in their personal lives.
Denise Salvador; Zélia Breda; Filipa Brandão. Gender and Tourism. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry 2021, 110 -127.
AMA StyleDenise Salvador, Zélia Breda, Filipa Brandão. Gender and Tourism. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry. 2021; ():110-127.
Chicago/Turabian StyleDenise Salvador; Zélia Breda; Filipa Brandão. 2021. "Gender and Tourism." Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry , no. : 110-127.
There is a non-violent conflict over Taiwan's sovereignty, between the People's Republic of China (PRC) and the Republic of China (ROC). For PRC, this division cannot persist forever and does not exclude a possible military solution. While political divisions remain, the population on both sides of the strait interact, existing sociocultural and economic dynamics. These are usually interpreted as people-to-people dynamics, in which individuals act as peace agents or citizen diplomats. Tourism is a good example of this phenomenon, considering the increasing visitor flows between both sides. This dynamism sometimes pressures the political power to transform the conflict, but also acts as a throwing weapon in times of hostility. After 2016, the political landscape in Taiwan changed, and tourism became one of the sectors involved in political tensions. This chapter explores several dimensions of tourism in this conflict, particularly its role in peace and reconciliation between Mainland China and Taiwan, but also its vulnerabilities regarding high-level bilateral relations.
Jorge Tavares Da Silva; Zélia Breda. Tourism as an Agent of Peace and Reconciliation in Cross-Strait Relations. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry 2021, 136 -147.
AMA StyleJorge Tavares Da Silva, Zélia Breda. Tourism as an Agent of Peace and Reconciliation in Cross-Strait Relations. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry. 2021; ():136-147.
Chicago/Turabian StyleJorge Tavares Da Silva; Zélia Breda. 2021. "Tourism as an Agent of Peace and Reconciliation in Cross-Strait Relations." Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry , no. : 136-147.
Nowadays, trends in the tourism sector are changing, and tourists are increasingly looking for an authentic experience. They wish to escape from mass tourism and urban spaces, as well as their awareness for sustainability is increasing. In response to this trend, community-based tourism in rural settings has the potential to meet the demand requirements, while ensuring benefits to the territory and community of rural destinations. The present chapter aims to present the dynamics of community-based tourism and how it can promote regional development in rural, low-density regions, in accordance to the Sustainable Development Goals, and with high participation of residents in the several areas of the tourism industry.
Nadine Heleno; Filipa Brandão; Zélia Breda. Community-Based Tourism and the Sustainable Development of Rural Territories. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry 2021, 193 -213.
AMA StyleNadine Heleno, Filipa Brandão, Zélia Breda. Community-Based Tourism and the Sustainable Development of Rural Territories. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry. 2021; ():193-213.
Chicago/Turabian StyleNadine Heleno; Filipa Brandão; Zélia Breda. 2021. "Community-Based Tourism and the Sustainable Development of Rural Territories." Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry , no. : 193-213.
Nowadays competition is a reality and it has led to several changes. In this sense, analyzing the competitiveness of tourist destinations is a complex but extremely important task as it allows each destination to be aware of its strengths but also of its competitive weaknesses. Within this scope of competitiveness, the capacity of differentiation and innovation of the tourist destinations is vital and it is through the importance of the differentiation of the tourist destinations that the relevance of sport as a tourist product is emphasized since it can constitute a differentiating product regarding the destinations on offer, which also allows us to meet the new needs of tourist demand and the profile of the new tourist, who is increasingly looking for active holidays and even wishes for sports experiences during the travels. This research aims to determine the role of sports tourism in the competitiveness of Porto and the North of Portugal as a whole and to verify if this type of tourism constitutes a competitive advantage in the region under analysis. For this purpose, data were collected through interviews with all stakeholders, public organizations, enterprises, and researchers. The results indicate that sport is seen as a type of tourism that is relevant in the region and its supply has been increasing. Nevertheless, there is still work to be done to increase its importance and make it a competitive factor for Porto and the whole Northern region.
Marta Quintas; Rui Costa; Zélia Breda; Filipa Brandão. Sports as a Competitive Factor for Tourism Destinations: The Case of Porto. Blockchain Technology and Innovations in Business Processes 2020, 529 -539.
AMA StyleMarta Quintas, Rui Costa, Zélia Breda, Filipa Brandão. Sports as a Competitive Factor for Tourism Destinations: The Case of Porto. Blockchain Technology and Innovations in Business Processes. 2020; ():529-539.
Chicago/Turabian StyleMarta Quintas; Rui Costa; Zélia Breda; Filipa Brandão. 2020. "Sports as a Competitive Factor for Tourism Destinations: The Case of Porto." Blockchain Technology and Innovations in Business Processes , no. : 529-539.
Travelling alone is a form of empowerment for women, who deal with and transcend the constraints of travel, resulting in greater confidence, inspiration, freedom, and eventually more social skills, which they end up having to develop. This paper aims to put into context the gender issue in the tourism sector, from a demand perspective, through the characterisation of women who travel alone. The empirical study carried out is exploratory and qualitative in nature. Ten semi-structured interviews were conducted with women travelling alone, being its structure based on the dimensions identified in the literature, namely previous travel behaviour, and the period before, during and after the solo trip. The study reveals that the first solo trip occurs between the ages of 17 and 23, being motivated by leisure, followed by academic reasons, which generally serve as a trigger for the next solo trips. Women travel alone for personal development and consider that travelling with others hampers their total freedom of travel. Another reason is that they do not find someone with availability or interest in the trip. As for the destination, the cultural immersion seems to be a major motivation, coupled with contact with local residents. Interestingly, security was not strongly mentioned. Regarding the organisation of the trip, they prefer to plan in advance, while a minority do not organise the trip, letting it flow. Booking of services is not a common practice. The main sources of information are those identified in the literature, also using the same places to recommend services and places to visit. There is an openness to the type of activities that exists at the destination, although existing preference for high-impact activities. The main barriers relate to the fact that women travel to unknown places. However, the destination image also projects fears prior to the trip. The adverse reactions of “others” are usually because they are women and travelling alone. The sensation of restricted access and mobility were mentioned, as they justify some behaviours for being a woman (e.g. going back to the accommodation before darkness). The most common form of accommodation is the hostel, followed by hospitality networks, such as Couchsurfing. The duration of the trip is usually long (more than three weeks), typically during the low season. In general, these women interact with other travellers, becoming sometimes travel buddies, while others prefer to interact with local residents.
Lucy Silva; Zélia Breda; Filipa Brandão; Rui Costa. #ITravelSolo: Women Solo Travellers. Blockchain Technology and Innovations in Business Processes 2020, 624 -636.
AMA StyleLucy Silva, Zélia Breda, Filipa Brandão, Rui Costa. #ITravelSolo: Women Solo Travellers. Blockchain Technology and Innovations in Business Processes. 2020; ():624-636.
Chicago/Turabian StyleLucy Silva; Zélia Breda; Filipa Brandão; Rui Costa. 2020. "#ITravelSolo: Women Solo Travellers." Blockchain Technology and Innovations in Business Processes , no. : 624-636.
This paper aims to analyse the camping experience and its latest trend - glamping, and the particularities associated with this experience. The state-of-the-art reveals that research focusing on tourists’ experiences in camping and glamping units is reduced and therefore additional studies are welcome. Two empirical studies were carried out, one that followed the quantitative method, applied to campers who had their experience in three Portuguese campsites, and a qualitative one, which allowed the comparison between the two contexts of experience - having analysed the comments of campers and glampers on accommodation booking websites. The results of the quantitative and qualitative study revealed that the aesthetic and escapist dimensions of experience are the most relevant, related to the importance given to the location and surrounding area of the site.
Diana Lopes; Filipa Brandão; Zélia Breda; Rui Costa. The Four Dimensions of Tourist Experience: A Comparative Analysis Between Camping and Glamping. Blockchain Technology and Innovations in Business Processes 2020, 385 -395.
AMA StyleDiana Lopes, Filipa Brandão, Zélia Breda, Rui Costa. The Four Dimensions of Tourist Experience: A Comparative Analysis Between Camping and Glamping. Blockchain Technology and Innovations in Business Processes. 2020; ():385-395.
Chicago/Turabian StyleDiana Lopes; Filipa Brandão; Zélia Breda; Rui Costa. 2020. "The Four Dimensions of Tourist Experience: A Comparative Analysis Between Camping and Glamping." Blockchain Technology and Innovations in Business Processes , no. : 385-395.
Portuguese higher education institutions (HEIs) are excellent case-studies of women representation in academia, considering their significant presence and rapid growth in HEIs. Nevertheless, and despite efforts to minimise gender gaps, women are still underrepresented in top management and leading positions, contributing to increment the phenomenon of vertical segregation. Based on the reality of the Portuguese academia, and focusing on an in-depth case study of a Portuguese university, this paper analyses if and how the way decision-making bodies are constituted, influence the gender balance of their members. Recently, within the New Public Management (NPM) context, HEIs have been subjected to external pressures to create a new organisational environment aiming at substituting the collegial model of governance with a managerial one. In this context, there has been a trend to replace the election by the nomination as the dominant process to occupy decision-making positions. The opening hypothesis of this study is that the way decision-making bodies are constituted, impacts on their gender balance. More specifically, it is argued that the nomination process tends to be more advantageous to women than the election. However, although it is possible to conclude that the gender balance decreases with the increasing importance of the decision-making body, it is not accurate to say that there is a direct relationship between the way actors are chosen to these bodies and their gender balance. In other words, the way actors are chosen can not be seen as the only factor influencing the gender constitution of decision-making bodies. The study provides a relevant contribution to the literature on mechanisms and strategies to improve gender equality in institutional decision-making processes and bodies.
Sara Diogo; Teresa Carvalho; Zélia Breda. Nomination vs. election: do they influence women’s access to institutional decision-making bodies? Journal of Management and Governance 2020, 1 -20.
AMA StyleSara Diogo, Teresa Carvalho, Zélia Breda. Nomination vs. election: do they influence women’s access to institutional decision-making bodies? Journal of Management and Governance. 2020; ():1-20.
Chicago/Turabian StyleSara Diogo; Teresa Carvalho; Zélia Breda. 2020. "Nomination vs. election: do they influence women’s access to institutional decision-making bodies?" Journal of Management and Governance , no. : 1-20.
This paper aims at examining how overtourism and tourismphobia are being approached as emergent research topics in current tourism literature. It conducts an analysis of 154 documents, indexed in the Web of Science (WoS) Core Collection and Scopus databases. The study follows a quantitative and qualitative approach, with the support of VOSviewer and HistCite softwares for a descriptive content analysis. The analysis focuses on highlighting important aspects in terms of the most frequent publication sources (authors and journals); co-citation, as well as dimensions and research streams; methodologies used; results obtained; and implications for future research. The literature review unveiled that the concepts of overtourism and tourismphobia are usually related to destinations’ development, negative impacts, and tourism policies and regulation. Results show that, although tourism excesses and conflicts have been studied for long, ‘overtourism’ and ‘tourismphobia’ have become usual terms, mainly within the past three years. Even though the adoption of the terms can be considered by some as a ‘trend’, the in-depth analysis of the topics shed light on how ‘old’ concepts can evolve to adapt to contemporary tourism issues. Further studies are needed in tracking the evolution of these topics and their implications on the future of tourism.
Medéia Veríssimo; Michelle Moraes; Zélia Breda; Alan Guizi; Carlos Costa. Overtourism and tourismphobia. Tourism 2020, 68, 156 -169.
AMA StyleMedéia Veríssimo, Michelle Moraes, Zélia Breda, Alan Guizi, Carlos Costa. Overtourism and tourismphobia. Tourism. 2020; 68 (2):156-169.
Chicago/Turabian StyleMedéia Veríssimo; Michelle Moraes; Zélia Breda; Alan Guizi; Carlos Costa. 2020. "Overtourism and tourismphobia." Tourism 68, no. 2: 156-169.
Purpose In general, literature recognises that co-creative experiences add value to the tourism experience, yet empirical research within food-and-wine context remains scarce. This study aims to analyse the tourists’ perceptions of the co-creation construct, their food-and-wine tourism experiences and their willingness to actively co-create in this type of experiences. Design/methodology/approach Departing from general co-creation theoretical concepts, this research explores how they can be applied in a specific food-and-tourism context. The end goal is to formulate a model that can be applied by food-and-wine managers when they create their tourism experience. A convenience sample of 19 tourists composed by 1 focus group (5 participants) and 14 face-to-face semi-structured interviews provided data for the qualitative research to explore tourists’ perceptions of co-creation and how these perceptions can be used to create engaging and successful food-and-wine experiences. Findings Results reveal that co-creation is perceived by tourists as one or a combination of seven categories: social interaction, novelty, creativity, social sustainability, environmental awareness, enjoyment and memorable experiences. Respondents have participated in food-and-wine activities while travelling as a complement to their tourism experience displaying more willingness to actively participate in food rather than wine experiences. Research limitations/implications This study is exploratory in nature which makes the data not generalisable. The findings need further quantitative validation. Although the food-and-wine experiences were created based on existing experiences, they are composed of a different number of stages (without standardisation), which may make further statistical analysis (comparisons) difficult. Practical implications By conceptualising the co-creation construct, tourism managers may use the outcome of this study to turn their experiences more environmentally friendly and to improve the creative process of the experiences. The research findings not only emphasise the significance of understanding tourists’ co-creation conceptualisation, but also indicate the importance of integrating creativity and environmental awareness dimensions into experiences. Particularly, the study develops a theoretical model supportive of the co-creation dimensions that can be applied on food-and-wine tourism contexts. Originality/value This study fills a gap in the literature between co-creation in tourism and its application in food-and-wine settings by highlighting the significance that co-creation has in developing tourism business experiences.
Susana Rachão; Zelia Breda; Carlos Fernandes; Veronique Joukes. Food-and-wine experiences towards co-creation in tourism. Tourism Review 2020, ahead-of-p, 1 .
AMA StyleSusana Rachão, Zelia Breda, Carlos Fernandes, Veronique Joukes. Food-and-wine experiences towards co-creation in tourism. Tourism Review. 2020; ahead-of-p (ahead-of-p):1.
Chicago/Turabian StyleSusana Rachão; Zelia Breda; Carlos Fernandes; Veronique Joukes. 2020. "Food-and-wine experiences towards co-creation in tourism." Tourism Review ahead-of-p, no. ahead-of-p: 1.
PurposeThis paper aims to present a framework to analyse whether information published on social media is accessible for people with disabilities (PwD), namely, visual and hearing disabilities, with an application to a music festival.Design/methodology/approachThe methodology used in this exploratory study consists of establishing a recommended framework to assess social media accessibility for PwD, especially for people with visual and hearing disabilities (PwVHD), and analyse, through an observation grid, if the information published on the official pages of the “Rock in Rio Lisboa” music festival on Facebook, Instagram, Twitter and YouTube is accessible for this target audience.FindingsThe results indicate that, although the Rock in Rio Lisboa music festival is promoted as a festival for all, posts on social media are not accessible for people with visual and/or hearing disabilities and do not meet most of the defined parameters established in the proposed assessment framework.Originality/valueSocial media accessibility has not been analysed in previous research in the tourism context. This paper aims to fill in the void by establishing criteria and parameters that can serve as a basis for a framework for accessibility assessment in social media for PwVHD.
Gorete Dinis; Celeste Eusébio; Zélia Breda. Assessing social media accessibility: the case of the Rock in Rio Lisboa music festival. International Journal of Event and Festival Management 2020, 11, 26 -46.
AMA StyleGorete Dinis, Celeste Eusébio, Zélia Breda. Assessing social media accessibility: the case of the Rock in Rio Lisboa music festival. International Journal of Event and Festival Management. 2020; 11 (1):26-46.
Chicago/Turabian StyleGorete Dinis; Celeste Eusébio; Zélia Breda. 2020. "Assessing social media accessibility: the case of the Rock in Rio Lisboa music festival." International Journal of Event and Festival Management 11, no. 1: 26-46.
Purpose This study analyses the dimensions of cocreation in on-site food-related activities. Design/methodology/approach A systematic literature review was conducted in two databases (Scopus and Institute for Scientific Information (ISI) Web of Science), and 67 peer-reviewed articles were identified on cocreation in tourism experiences. Findings The study reveals that food-related activities involving active participation are more likely to be successfully performed in more informal environments, in which culinary experiences cocreated by both tourists and hosts are favoured. Moreover, tourists who learn something new appreciate the value of cocreation within food tourism experiences better. Research limitations/implications Although the researchers used two renowned databases to conduct the systematic literature review, there is the risk that some manuscripts related to the topic were excluded. Practical implications The transfer of new skills and knowledge through direct contact between tourists and hosts are prerequisites for the raise of the value of the cocreation process itself and of the final outcome of the cocreation experience. As a result, professional service providers should dedicate more attention to the inclusion of cocreative ‘learning’ elements in the food tourism experiences they create. Social implications Due to the changing structure of the tourism ecosystem (technological advances), the manner in which experiences are designed, distributed and consumed (cocreated) is being transformed. The present study highlights some aspects to be developed by tourism destination managers. Originality/value This study is the first to explore food-related tourism experiences through the lens of cocreation.
Susana Rachão; Zélia Breda; Carlos Fernandes; Veronique Joukes. Cocreation of tourism experiences: are food-related activities being explored? British Food Journal 2020, 122, 910 -928.
AMA StyleSusana Rachão, Zélia Breda, Carlos Fernandes, Veronique Joukes. Cocreation of tourism experiences: are food-related activities being explored? British Food Journal. 2020; 122 (3):910-928.
Chicago/Turabian StyleSusana Rachão; Zélia Breda; Carlos Fernandes; Veronique Joukes. 2020. "Cocreation of tourism experiences: are food-related activities being explored?" British Food Journal 122, no. 3: 910-928.
Purpose The purpose of this paper is to understand the main perceived impacts of overtourism in Portugal and the reactions of tourism stakeholders in the main Portuguese cities, especially the host. Design/methodology/approach This study uses a qualitative approach, based on the analysis of news published in Portuguese newspapers between March 2018 and March 2019, applying Bardin’s (2011) content analysis and matching with the theory as proposed by Laville and Dionne (1999). Findings The study reveals that the main perceived impacts are the evictions and transformation of old residence into short-term rentals (e.g. Airbnb) and small hotels, besides other impacts such as garbage in the streets, gentrification, loss of security and others. Research limitations/implications The study considered the period of one year, being a limitation of analysis for contexts within that period, as well as the possible partiality of how the context of overtourism is dealt by newspapers. Practical implications This study seeks to understand the context of overtourism and its perception by the hosts and aims to present a basis of tourism planning for public and private sector stakeholders, in order to provide a better visit experience to the tourist, without losing the hosts’ quality of life. Originality/value Studies using newspapers as sources of data are rare. The newspapers are considered local witnesses; therefore, they bear important information for several purposes, not just for tourism but for other realities or contexts.
Alan Guizi; Zélia Breda; Rui Costa. How are overtourism and host–guest relationships portrayed by the Portuguese print media? International Journal of Tourism Cities 2020, 6, 215 -232.
AMA StyleAlan Guizi, Zélia Breda, Rui Costa. How are overtourism and host–guest relationships portrayed by the Portuguese print media? International Journal of Tourism Cities. 2020; 6 (1):215-232.
Chicago/Turabian StyleAlan Guizi; Zélia Breda; Rui Costa. 2020. "How are overtourism and host–guest relationships portrayed by the Portuguese print media?" International Journal of Tourism Cities 6, no. 1: 215-232.
The main objective of this chapter is to understand if Destination Management Organizations (DMOs) are effectively exploiting the potential of the digital world and are considering online information in the management model of tourism destinations. To this end, an exploratory study was carried out, focusing on a regional DMO in Portugal: Tourism of Alentejo/Ribatejo. The methodology used in this study unfolds in three phases: (1) a content analysis of strategic and operational plans and/or activities of the DMO under study; (2) analysis of its online presence, namely its website, social networks, and positioning in the Google search engine; and, finally, (3) a semi-structured interview with the president of the DMO. The results indicate that DMOs start to wage digital communication, opting to be on the Internet through their own website and with a profile created in some social networks. However, their activity in social networks is not regular. On the other hand, DMOs are still in a very incipient phase in the use of web and social networks data to support the organization's decision making.
Maria Gorete Dinis; Zélia Breda; Tânia Barreiro. Digital Marketing Strategies of Destination Management Organizations. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry 2020, 266 -285.
AMA StyleMaria Gorete Dinis, Zélia Breda, Tânia Barreiro. Digital Marketing Strategies of Destination Management Organizations. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry. 2020; ():266-285.
Chicago/Turabian StyleMaria Gorete Dinis; Zélia Breda; Tânia Barreiro. 2020. "Digital Marketing Strategies of Destination Management Organizations." Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry , no. : 266-285.
The segment of independent travelers has experienced big growth in recent years, not only worldwide but also in Portugal. This phenomenon, which is not recent, has been gaining momentum in recent times, with women playing an important role. This chapter explores the literature on solo female travel, seeking to understand the motivations, as well as the difficulties encountered during the journey. To this end, a qualitative approach was used, with semi-structured interviews being conducted to 24 Portuguese women. The content analysis of the interviews was done with the assistance of the WebQDA software. Results show that most women traveling alone are young, single, and childless, identifying themselves mostly as adventurous, outgoing, and independent. The lack of travel companion, the freedom of choice, the experience and adventure, and the escape from the daily routine are highlighted as motivations to travel alone. The main difficulties identified are loneliness, harassment, fear of walking alone at night or being robbed.
Zelia Breda; Adriana Santos; Tamara Kliček; Gorete Dinis. Profile, Motivations, and Experiences From Portuguese Solo Female Travelers. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry 2020, 131 -150.
AMA StyleZelia Breda, Adriana Santos, Tamara Kliček, Gorete Dinis. Profile, Motivations, and Experiences From Portuguese Solo Female Travelers. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry. 2020; ():131-150.
Chicago/Turabian StyleZelia Breda; Adriana Santos; Tamara Kliček; Gorete Dinis. 2020. "Profile, Motivations, and Experiences From Portuguese Solo Female Travelers." Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry , no. : 131-150.
Online comments are increasingly mentioned as an important source of information, simplifying consumers' buying decisions. Online user-generated content has become one of the main sources of information for tourists, who themselves become creators of their own online content. This chapter focuses on sentiment analysis of comments made on TripAdvisor regarding one resort located in the Algarve region, in Portugal. The resort has good reviews, which means that the eWOM is positive. The highest scores relate to the resort's cleanliness, location and quality of sleep, and those that were less relevant were the value for money, the rooms and the service. The most dominant emotion is joy, followed by an analytical response. Negative emotions, such as sadness and anger, were not found very often in the online reviews. These results could be explained by the quality of the service, the kindness of the staff, the facilities for children, the entertainment, and the location, attributes that were often highlighted in the comments.
Zelia Breda; Rui Costa; Gorete Dinis; Amandine Angie Martins. eWOW of Guests Regarding Their Hotel Experience. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry 2020, 295 -308.
AMA StyleZelia Breda, Rui Costa, Gorete Dinis, Amandine Angie Martins. eWOW of Guests Regarding Their Hotel Experience. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry. 2020; ():295-308.
Chicago/Turabian StyleZelia Breda; Rui Costa; Gorete Dinis; Amandine Angie Martins. 2020. "eWOW of Guests Regarding Their Hotel Experience." Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry , no. : 295-308.
The European Directive 2011/24/EU establishes the rules for the access to cross-border healthcare to ensure the mobility of patients and promote cooperation between the different Member States. This study aims to understand its impact and the role that medical tourism can play in the healthcare context in Portugal. On the one hand, it makes a reflection on the challenges arising from its adoption, and, on the other hand, it discusses the possible impacts of its implementation, specifically in two sub-regions of the Central Region, and the role of medical tourism in light of the views of health policymakers and other local and regional stakeholders. The attractive conditions of Portugal translate into a potential destination for medical tourism; however, the transposition of the Directive reveals several weaknesses. Only through the design of a strategic plan of action, necessarily collective, participative, and accountable, that lists the supply, the potential demand, and priority options for the country and for each region, it is possible to effectively develop medical tourism.
Gonçalo Santinha; Zélia Breda; Vitor Rodrigues. Perspectives for Medical Tourism Development in Portugal's Central Region. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry 2020, 112 -133.
AMA StyleGonçalo Santinha, Zélia Breda, Vitor Rodrigues. Perspectives for Medical Tourism Development in Portugal's Central Region. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry. 2020; ():112-133.
Chicago/Turabian StyleGonçalo Santinha; Zélia Breda; Vitor Rodrigues. 2020. "Perspectives for Medical Tourism Development in Portugal's Central Region." Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry , no. : 112-133.