This article aims at identification of the main trends in scientific literature characterising urban smart mobility, on the basis of bibliometric analysis of articles published in the ISI Web of Science and Scopus databases. The study period was set from 2000 to 2017. Authors used a basic technique of the bibliometric analysis of the scientific literature characterising urban smart mobility with the support of the VOSviewer software. The analysis included the number of publications, citation analysis, research area analysis and the most frequent keywords. The analysis led to taking notice of current research trends dealing with the urban smart mobility. The core of the paper is a theoretical framework of research trends, which was developed through a review of scientific literature. The result of this paper is a map showing the existing relationships between key terms, research areas characterising publications dealing with the urban smart mobility and intelligent transport system (ITS). “Smart city” is probably the most “in vogue”, debated and analysed concept among researchers and administrative/ governmental representatives from all over the world. This multidimensional concept is mainly based on smart technology structured around few major components: smart mobility, smart environment, smart governance, smart living, and everything that targets the people’s wellbeing. This work focuses on a hot topic – mobility because of its significant impact on the environment by pollution as well as living by requiring intelligent transport systems.

Intelligent transport systems (ITS) are undoubtedly an opportunity for the sustainable development of smart cities today. ITS is based on advanced transport technologies that help minimise the emission of harmful substances to the environment. Smart mobility and ITS are related to the use of ICT. The implementation of technologically advanced ITS is associated with several benefits, barriers and difficulties. However, transport, ITS and smart mobility (as a component of a smart city) are indicated as the most desirable option for sustainable urban transport systems. The article aims to identify barriers related to the implementation of ITS in cities from the point of view of people responsible for the organisation of urban transport representing the local government of selected voivodship cities in Poland. The goal formulated in this way allowed to identify the following research question: what are the problems and barriers of implementing ITS in the city from the local government’s perspective? To achieve the paper’s aim, the author based their analysis on a qualitative technique of collecting empirical data. Ten individual in-depth interviews were conducted with representatives of local governments (vice-mayors and members of urban transport organisers) in voivodship cities, which represented six Polish macro-regions. Research results and findings indicate the main categories and subcategories of barriers related to the ITS implementation. The identified barriers are grouped into the following categories: economic, social, organisational, technological and legal. The contribution is twofold: first, in the presentation of the theoretical and practical barriers to ITS in juxtaposition; and second, in identifying the intelligent transportation impact, which affects the provision of being a smarter city. The findings can positively influence as important factors for local governments to focus on intelligent transport.

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Purpose: Image is one of the key issues in city marketing and branding. City image studies are essential tools for urban planners, social researchers as well as political decision-makers and local authorities aiming to understand how people perceive the urban space in which they live. The objective of this article is to identify the image of voivodeship cities among their residents based on the respondents’ age categories. Methodology/approach: The article relies on the results of a quantitative study conducted with a sample of 728 respondents residing in selected voivodeship cities in Poland. The research tool employed in the study was a standardised survey questionnaire. Findings: The findings reveal a statistically significant difference in the assessment of the overall city image by residents across various age categories. Practical implications: This article may serve as an inspiration for city managers who, in shaping a positive image of urban centres, can communicate information about selected city attributes tailored to the chosen age category of inhabitants. Originality/value: The research results unequivocally confirm that older city dwellers appear to be more inclined to feel an emotional connection to their place of residence and express positive opinions about it.

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Purpose: The aim of this paper is to identify the barriers and challenges associated with measuring tourist flow at a regional level, and to explore data collection methods used by Regional Tourist Organizations in Poland. Design/methodology/approach: This article employs a qualitative research methodology. Fifteen individual in-depth interviews (IDIs) were conducted with representatives from Regional Tourist Organizations. Findings: The research findings indicate that Regional Tourist Organizations recognize difficulties in accurately collecting data on tourist flow, and in most cases, utilize at least several different sources of data on tourists and visitors. The paper identifies key barriers and challenges such as the lack of uniform measurement standards and budget constraints, which impact the quality and availability of tourist flow data. Research limitations/implications: The research findings presented include an analysis of qualitative data derived from interviews with representatives of Regional Tourist Organizations in Poland. However, the results obtained may serve as a foundation for further, more in-depth research in this area among other stakeholder groups. Practical implications: The findings of the study can contribute to a better understanding of the issues associated with accurate measurement of tourist flow in regions. Originality/value: The article offers a fresh perspective on the challenges associated with measuring tourist flow in regional areas. The study provides insights into the effectiveness and limitations of current measurement practices, such as difficulties in obtaining accurate data and privacy issues, as well as identifying the most significant needs related to data collection on tourist flow, which can contribute to improved tourism management in regions.