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In a progressively unstable business environment characterized by customers' demand challenging to predict, innovative solutions must be developed to respond to the growing need for flexibility in supply chain operations. In this scenario, the innovations of Industry 4.0 allow exploiting new methods for the development, management, and improvement of processes. Supply chain operations can significantly benefit from implementing one of these innovations, namely Warehouse automation, which is composed of automated retrieval and storage systems (AS/RS) and mobile robots (MR). This article contributes provides a hybrid virtual model based on Agent-Based Modeling and Simulation (ABMS) and Discrete Event Simulation (DES) paradigms of an integrated warehouse system, aiming to an ex-ante evaluation of the level of performance of the various logistic flows and the impact of operating parameters. The system into analysis consists of an automated warehouse with a maxi-shuttle-type translator, enslaved by mobile industrial robots and interfaced with a laboratory factory system equipped with an assembly station. Four experiments are carried out to analyze the warehousing system's performance by varying different parameters and design configurations. Results show that the model can determine the best design trade-off in terms of performance and is able to identify the bottlenecks of the system.
Andrea Ferrari; Giovanni Zenezini; Antonio Carlin; Carlo Rafele. An integrated simulation modelling approach for a warehouse 4.0. 2021, 1 .
AMA StyleAndrea Ferrari, Giovanni Zenezini, Antonio Carlin, Carlo Rafele. An integrated simulation modelling approach for a warehouse 4.0. . 2021; ():1.
Chicago/Turabian StyleAndrea Ferrari; Giovanni Zenezini; Antonio Carlin; Carlo Rafele. 2021. "An integrated simulation modelling approach for a warehouse 4.0." , no. : 1.
The sustainability of last-mile (LM) freight delivery is crucial to add value to the stakeholders in the distribution chain. However, its achievement is often hindered by a poor consideration of their needs by both literature and practice. The goal of this paper is to address the point of view of local retailers by exploring their needs about innovative LM delivery services and identifying sustainable value propositions (VP). A survey was submitted to retailers operating in the limited traffic zone of Torino (Italy). The survey data were analyzed by a factor analysis using a principal component analysis (PCA) to extract the factors. A correlation analysis was also conducted between the needs and selected contextual variables. The results show that retailers accept higher costs for more reliable deliveries and stock reduction. Retailers also correlate punctuality and flexibility because flexible and on-time deliveries allow for better inventory management, higher control, and, in turn, improved customer service level. This work is one of the first research attempts to quantify local retailers’ LM delivery needs and provides guidelines about how to design value-added logistics services. Moreover, from a practical point of view, the analysis shows the main VP that managers and practitioners should consider in the development of LM initiatives.
Giulio Mangano; Giovanni Zenezini; Anna Cagliano. Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective. Sustainability 2021, 13, 3774 .
AMA StyleGiulio Mangano, Giovanni Zenezini, Anna Cagliano. Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective. Sustainability. 2021; 13 (7):3774.
Chicago/Turabian StyleGiulio Mangano; Giovanni Zenezini; Anna Cagliano. 2021. "Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective." Sustainability 13, no. 7: 3774.
Many innovative technologies have been successfully adopted in logistics and supply chain management processes to increase efficiency, reduce costs or enhance communication. In recent years, considerable attention from both practitioners and academics has been focused on evaluating the impacts of innovative technologies adoption. However, the current body of literature on technology adoption, implementation and evaluation in logistics is quite fragmented; thus, an updated and structured overview of the scientific literature in this field might be useful. To this end, this work presents a systematic literature review (SLR) that aims to increase the understanding of the trend toward new technologies in logistics and identify the main research trends and gaps. The principal research trends that emerged from the SLR involve the technologies, their evolution over time and their relationships with the research methodologies. The main literature gaps concern integration and communication, technology-adoption processes and differences between inbound and outbound logistics.
Alexandra Lagorio; Giovanni Zenezini; Giulio Mangano; Roberto Pinto. A systematic literature review of innovative technologies adopted in logistics management. International Journal of Logistics Research and Applications 2020, 1 -24.
AMA StyleAlexandra Lagorio, Giovanni Zenezini, Giulio Mangano, Roberto Pinto. A systematic literature review of innovative technologies adopted in logistics management. International Journal of Logistics Research and Applications. 2020; ():1-24.
Chicago/Turabian StyleAlexandra Lagorio; Giovanni Zenezini; Giulio Mangano; Roberto Pinto. 2020. "A systematic literature review of innovative technologies adopted in logistics management." International Journal of Logistics Research and Applications , no. : 1-24.
In City Logistics (CL) contexts, public stakeholders’ goal is often to implement policies aimed at reducing the negative externalities generated by freight transportation activities, while at the same time maintain and foster the efficiency of the CL system without hindering the profitability of private operators. This task can become quite arduous because of the complexity of CL systems, which are composed by multiple actors with different objectives and driving factors. In this context, we argue that existing literature should explore more deeply the effects of public policies on operation and economic variables that shape the CL context. To this end, we propose a System Dynamics (SD) model that identifies the interconnections between those variables and helps assess the effects of public policies on the system.
Giovanni Zenezini; Alberto De Marco. City logistics policy evaluation with system dynamics. Transportation Research Procedia 2020, 46, 253 -260.
AMA StyleGiovanni Zenezini, Alberto De Marco. City logistics policy evaluation with system dynamics. Transportation Research Procedia. 2020; 46 ():253-260.
Chicago/Turabian StyleGiovanni Zenezini; Alberto De Marco. 2020. "City logistics policy evaluation with system dynamics." Transportation Research Procedia 46, no. : 253-260.
The last-mile (LM) delivery is probably one of the most expensive and complex among global Supply Chain processes, and it suffers from problems such as road traffic congestion. On the other hand, urban goods delivery systems can be held accountable for the same negative externalities they suffer. The complexity of last-mile delivery systems arises from the heterogeneity of stakeholders and their objectives. In this context, local retailers might be called upon to adopt innovative last-mile delivery services offered by Logistics Service Providers (LSPs). The attractiveness of selected LM initiatives to local retailers has been explored by a stream of literature that focuses on the utility provided to the retailer by a sub-set of initiatives s, based on the retailers’ preferred requirements. With this paper, we aim to build on this stream of literature by analyzing the perception of local retailers regarding the value proposition of a wider set of LM delivery innovations, including the ones that do not comprise retailers among their paying customers. To this end, a survey is submitted to retailers of different sizes and type located in the limited traffic zone (LTZ) of Turin (Italy). Through the survey, we aim to assess the relative importance of nine service requirements retrieved from literature, and cluster them into factors, i.e. value propositions, by means of a confirmatory factor analysis. Results show that retailers are able to accept higher costs for the delivery for deliveries that are more reliable and for the reduction of stock. Retailers also appear to correlate punctuality and flexibility of the LM delivery service, because flexible and on time deliveries allow for better inventory management, higher control and in turn improved customer service level by the retailer. The convenience of the delivery service is seen as correlated with its sustainability, because logistics activities can be carried out with small and low impact vehicles that allowing easier deliveries into the city center. The highlighted factors serve as a basis for the value propositions to be taken into account by practitioners in the design of LM innovations.
Giulio Mangano; Giovanni Zenezini. The Value Proposition of innovative Last-Mile delivery services from the perspective of local retailers. IFAC-PapersOnLine 2019, 52, 2590 -2595.
AMA StyleGiulio Mangano, Giovanni Zenezini. The Value Proposition of innovative Last-Mile delivery services from the perspective of local retailers. IFAC-PapersOnLine. 2019; 52 (13):2590-2595.
Chicago/Turabian StyleGiulio Mangano; Giovanni Zenezini. 2019. "The Value Proposition of innovative Last-Mile delivery services from the perspective of local retailers." IFAC-PapersOnLine 52, no. 13: 2590-2595.
The concept of City Logistics (CL) has emerged to reduce social, economic, and environmental impacts of last-mile freight distribution in urban areas. The case of an innovative ICT platform for CL management is presented here, together with a System Dynamics model developed to explore the dynamics of diffusion of such initiative by three populations of users, namely, municipalities, own-account carriers, and logistics service providers. The model structure and parameters are shaped on diffusion models available in literature as well as participatory focus group sessions with the stakeholders. In particular, during the focus group sessions, the stakeholders used the Business Model Canvas building blocks to identify the value propositions delivered by the platform. Results show that routing efficiency, incentives to private operators for sustainable behaviours, and advertising campaigns to stimulate the cross-side effect among the stakeholders can stimulate the diffusion of this service. These results highlight a strong demand expressed by the CL stakeholders for ICT services supporting more efficient urban logistics operations, although it also confirms the need for public support for their diffusion.
Giulio Mangano; Giovanni Zenezini; Anna Corinna Cagliano; Alberto De Marco. The dynamics of diffusion of an electronic platform supporting City Logistics services. Operations Management Research 2019, 12, 182 -198.
AMA StyleGiulio Mangano, Giovanni Zenezini, Anna Corinna Cagliano, Alberto De Marco. The dynamics of diffusion of an electronic platform supporting City Logistics services. Operations Management Research. 2019; 12 (3-4):182-198.
Chicago/Turabian StyleGiulio Mangano; Giovanni Zenezini; Anna Corinna Cagliano; Alberto De Marco. 2019. "The dynamics of diffusion of an electronic platform supporting City Logistics services." Operations Management Research 12, no. 3-4: 182-198.
Several City Logistics (CL) initiatives have emerged in the last two decades with the aim to reduce the negative externalities of freight distribution in urban areas. Such initiatives can be public and/or private but need to not break or impeach current operations efficiency so to not hinder their profitability. In order to provide business value to CL initiatives and thus fostering their long-term success, it is necessary to understand the decision-making of private companies operating in the urban freight ecosystem. This paper proposes an ex-ante assessment and evaluation framework built around the concept of an ecosystem business modelling that includes the decision-making by CL stakeholders. A theoretical framework previously developed is extended to evaluate a collaborative business model of an Urban Consolidation Centre (UCC). Cost-Benefit analysis (CBA is used estimate the impact of the business model configuration. Finally, research and practice implications are also addressed.
Giovanni Zenezini; Jesus Gonzalez-Feliu; Giulio Mangano; Laura Palacios-Arguello. A Business Model Assessment and Evaluation Framework for City Logistics Collaborative Strategic Decision Support. Security Education and Critical Infrastructures 2019, 552 -561.
AMA StyleGiovanni Zenezini, Jesus Gonzalez-Feliu, Giulio Mangano, Laura Palacios-Arguello. A Business Model Assessment and Evaluation Framework for City Logistics Collaborative Strategic Decision Support. Security Education and Critical Infrastructures. 2019; ():552-561.
Chicago/Turabian StyleGiovanni Zenezini; Jesus Gonzalez-Feliu; Giulio Mangano; Laura Palacios-Arguello. 2019. "A Business Model Assessment and Evaluation Framework for City Logistics Collaborative Strategic Decision Support." Security Education and Critical Infrastructures , no. : 552-561.
A major challenge associated with the implementation of city logistics (CL) initiatives lies with their economic and financial long‐term success. The business model concept can support assessing the business side of stakeholders' decision‐making processes as major determinants for such success. A conceptual model is built from a role‐based business ecosystem modeling approach to provide a business model representation of the CL business ecosystem able to identify and explore the components of the system and their dynamics. The chapter presents the CL ecosystem business model framework and depicts some CL concepts. The CL role‐based business model framework follows the business ecosystem analysis and modeling (BEAM) approach. The framework is built for defining and structuring a wide range of business model configurations of roles and business entities in a CL system. The chapter then shows a process for the formalization required for the Agent‐Based Model implementation.
Giovanni Zenezini; J.H.R. Van Duin; Lóránt Tavasszy; Alberto De Marco. Stakeholders' Roles for Business Modeling in a City Logistics Ecosystem: Towards a Conceptual Model. City Logistics 2 2018, 39 -58.
AMA StyleGiovanni Zenezini, J.H.R. Van Duin, Lóránt Tavasszy, Alberto De Marco. Stakeholders' Roles for Business Modeling in a City Logistics Ecosystem: Towards a Conceptual Model. City Logistics 2. 2018; ():39-58.
Chicago/Turabian StyleGiovanni Zenezini; J.H.R. Van Duin; Lóránt Tavasszy; Alberto De Marco. 2018. "Stakeholders' Roles for Business Modeling in a City Logistics Ecosystem: Towards a Conceptual Model." City Logistics 2 , no. : 39-58.
Giovanni Zenezini; Alberto De Marco. Modelling Urban Logistics Business Ecosystems - An Agent-based Model Proposal. Proceedings of 8th International Conference on Simulation and Modeling Methodologies, Technologies and Applications 2018, 1 .
AMA StyleGiovanni Zenezini, Alberto De Marco. Modelling Urban Logistics Business Ecosystems - An Agent-based Model Proposal. Proceedings of 8th International Conference on Simulation and Modeling Methodologies, Technologies and Applications. 2018; ():1.
Chicago/Turabian StyleGiovanni Zenezini; Alberto De Marco. 2018. "Modelling Urban Logistics Business Ecosystems - An Agent-based Model Proposal." Proceedings of 8th International Conference on Simulation and Modeling Methodologies, Technologies and Applications , no. : 1.
This paper identifies the most important factors that influence the productivity of the urban fleet of a Logistics Service Provider (LSP). Through a regression analysis on a dataset from distribution warehouses of a single LSP, three main levers are shown to have significant impacts on productivity, namely the network design, the vehicle loading strategy, and the business environment wherein the operations are carried out. This paper contributes to bridge the gap about the lack of works addressing the efficiency of LSPs operating in urban areas, by performing a detailed empirical analysis instead of taking an aggregated company perspective.
Anna Corinna Cagliano; Alberto De Marco; Giulio Mangano; Giovanni Zenezini. Levers of logistics service providers’ efficiency in urban distribution. Operations Management Research 2017, 10, 104 -117.
AMA StyleAnna Corinna Cagliano, Alberto De Marco, Giulio Mangano, Giovanni Zenezini. Levers of logistics service providers’ efficiency in urban distribution. Operations Management Research. 2017; 10 ():104-117.
Chicago/Turabian StyleAnna Corinna Cagliano; Alberto De Marco; Giulio Mangano; Giovanni Zenezini. 2017. "Levers of logistics service providers’ efficiency in urban distribution." Operations Management Research 10, no. : 104-117.
Alberto De Marco; Giulio Mangano; Giovanni Zenezini. Classification and benchmark of City Logistics measures: an empirical analysis. International Journal of Logistics Research and Applications 2017, 21, 1 -19.
AMA StyleAlberto De Marco, Giulio Mangano, Giovanni Zenezini. Classification and benchmark of City Logistics measures: an empirical analysis. International Journal of Logistics Research and Applications. 2017; 21 (1):1-19.
Chicago/Turabian StyleAlberto De Marco; Giulio Mangano; Giovanni Zenezini. 2017. "Classification and benchmark of City Logistics measures: an empirical analysis." International Journal of Logistics Research and Applications 21, no. 1: 1-19.
Interest in City Logistics has been increasing among scholars, the industry, local administrations and various stakeholders. In particular, a number of projects have been developing with the aim of overcoming the negative impact of urban parcel delivery and making it more efficient and sustainable, from both the operations and environmental standpoints. However, most of these initiatives are more focused on technical solutions, regardless of the potential long-term economic feasibility and fitting with the stakeholders' needs. In order to take into account the actual feasibility of CL initiative, this paper presents the case study of the Urban Electronic Logistics (URBeLOG) project, carried out with the aim to develop an ICT platform to support and improve urban last-mile logistics in two pilot cities, namely Turin and Milan (Italy). The definition of the business model of the solution has been obtained through two sessions of the Business Model Canvas wherein all the partners of the project together with a representative of the public authority have taken part. The project combines the emphasis on the ICT solution with a stakeholder-driven approach to business model design.
Alberto De Marco; Giulio Mangano; Giovanni Zenezini; Anna Corinna Cagliano; Guido Perboli; Mariangela Rosano; Stefano Musso. Business Modeling of a City Logistics ICT Platform. 2017 IEEE 41st Annual Computer Software and Applications Conference (COMPSAC) 2017, 2, 783 -789.
AMA StyleAlberto De Marco, Giulio Mangano, Giovanni Zenezini, Anna Corinna Cagliano, Guido Perboli, Mariangela Rosano, Stefano Musso. Business Modeling of a City Logistics ICT Platform. 2017 IEEE 41st Annual Computer Software and Applications Conference (COMPSAC). 2017; 2 ():783-789.
Chicago/Turabian StyleAlberto De Marco; Giulio Mangano; Giovanni Zenezini; Anna Corinna Cagliano; Guido Perboli; Mariangela Rosano; Stefano Musso. 2017. "Business Modeling of a City Logistics ICT Platform." 2017 IEEE 41st Annual Computer Software and Applications Conference (COMPSAC) 2, no. : 783-789.
Purpose – The purpose of this paper is to suggest the usage of the project finance (PF) scheme as a suitable mechanism to fund energy efficiency projects at the urban scale and present its advantages and adoption barriers. Design/methodology/approach – A case study is developed to renew the traffic lighting system of an Italian town via replacement of the old lamps with new light-emitting diode (LED) technology. Several partners are involved in the case project to construct a viable PF arrangement. Findings – The case study presents the viability of the proposed PF scheme that provides for acceptable financial returns and bankability. However, it also shows that the need for short concession periods may call for a public contribution to the initial funding to make the project more attractive to private investors. Practical implications – This case study is a useful guideline for governments and promoters to using the PF arrangement to fund energy efficiency investments in urban settings. It helps designing an appropriate PF scheme and understanding the advantages of PF to reduce risk and, consequently, increase the debt leverage and profitability of energy efficiency projects. Originality/value – This paper contributes to bridging the gap about the lack of works addressing the implementation of the PF mechanism in the energy efficiency sector in urban areas. The importance of this paper is also associated with the shortage of traditional public finance faced by many cities that forces to seek for alternate forms of financing.
Alberto De Marco; Giulio Mangano; Fania Valeria Michelucci; Giovanni Zenezini. Using the private finance initiative for energy efficiency projects at the urban scale. International Journal of Energy Sector Management 2016, 10, 99 -117.
AMA StyleAlberto De Marco, Giulio Mangano, Fania Valeria Michelucci, Giovanni Zenezini. Using the private finance initiative for energy efficiency projects at the urban scale. International Journal of Energy Sector Management. 2016; 10 (1):99-117.
Chicago/Turabian StyleAlberto De Marco; Giulio Mangano; Fania Valeria Michelucci; Giovanni Zenezini. 2016. "Using the private finance initiative for energy efficiency projects at the urban scale." International Journal of Energy Sector Management 10, no. 1: 99-117.
Giovanni Zenezini; Alberto De Marco. A review of methodologies to assess urban freight initiatives. IFAC-PapersOnLine 2016, 49, 1359 -1364.
AMA StyleGiovanni Zenezini, Alberto De Marco. A review of methodologies to assess urban freight initiatives. IFAC-PapersOnLine. 2016; 49 (12):1359-1364.
Chicago/Turabian StyleGiovanni Zenezini; Alberto De Marco. 2016. "A review of methodologies to assess urban freight initiatives." IFAC-PapersOnLine 49, no. 12: 1359-1364.
The increasing amount of small-sized shipments and their frequency variation, due to the growth of e-commerce, pose a great challenge to logistics service providers. At the same time, new technologies and innovations are being developed with the aim of increasing the efficiency of logistics service provider, as much as foster the creation of new enterprises and business models in the home delivery sector. The aim of this paper is to provide an exploratory analysis of the fit between existing home delivery innovative services, requirements, and issues that users might have. To do so, we review the main features of innovative services and we compare them with the findings from an online survey. For each service, we identify the value propositions, and the issues the service aims to address. In particular, four innovative services are reviewed. Through the online survey, we identify user’s habits, requirements and perceptions regarding the effectiveness and features of the innovative services.
Maliheh Ghajargar; Giovanni Zenezini; Teodoro Montanaro. Home delivery services: innovations and emerging needs. IFAC-PapersOnLine 2016, 49, 1371 -1376.
AMA StyleMaliheh Ghajargar, Giovanni Zenezini, Teodoro Montanaro. Home delivery services: innovations and emerging needs. IFAC-PapersOnLine. 2016; 49 (12):1371-1376.
Chicago/Turabian StyleMaliheh Ghajargar; Giovanni Zenezini; Teodoro Montanaro. 2016. "Home delivery services: innovations and emerging needs." IFAC-PapersOnLine 49, no. 12: 1371-1376.
Dynamic ridesharing services and platforms need to reach an initial critical mass of users in order to provide desirable levels of matching between drivers and passengers. The objective of this work is to investigate some of the levers that could boost the diffusion of a new ridesharing service, by the means of a system dynamics (SD) model that integrates existing diffusion models with the main outcomes of a project to which the authors contributed. Findings show that a dynamic ridesharing platform should operate mostly in urban areas because higher contact rates turn into increased matching opportunities and therefore support the diffusion process. Moreover, it should focus on the partnering and advertising action, especially toward the population of drivers. Finally, the combination of both high desired matching and short patience expressed by users in waiting for a more effective service provide the most significant potential barrier to the diffusion.
Alberto De Marco; Roberta Giannantonio; Giovanni Zenezini. The diffusion mechanisms of dynamic ridesharing services. Progress in Industrial Ecology, An International Journal 2015, 9, 408 .
AMA StyleAlberto De Marco, Roberta Giannantonio, Giovanni Zenezini. The diffusion mechanisms of dynamic ridesharing services. Progress in Industrial Ecology, An International Journal. 2015; 9 (4):408.
Chicago/Turabian StyleAlberto De Marco; Roberta Giannantonio; Giovanni Zenezini. 2015. "The diffusion mechanisms of dynamic ridesharing services." Progress in Industrial Ecology, An International Journal 9, no. 4: 408.
Nowadays we are experiencing a shift of paradigm from ownership of goods to sharing goods and experiences. The “sharing economy” paradigm will change the way people experience everyday life in many sectors. In this paper we are focusing on the urban transportation experience presenting a user centric design of an experimental dynamic ridesharing service for Italian users, called VirtualBus [1]. The proposed service is based on a mobile application that allows people to get arrangement in real time for sharing car rides in an urban area, both as “driver” or “passenger”. A smart matching algorithm will provide, within a short time, the best matching between the driver and the passenger learning from users’ feedbacks and improving its suggestions overtime to better fulfill users’ expectations. The service was designed, prototyped and tested involving users in every step, starting from a vision board with the target Personas. Then, a first raw prototype of the mobile application was designed and tested during specific focus group sessions. During the focus groups users highlighted both the importance of defining rewarding and payment rules and some concerns about privacy and reliability of drivers and passengers. Moreover, a large scale questionnaire, with more than 500 respondents, was distributed with the focus on two big Italian cities, Turin and Rome. The questionnaire analysis gave many interesting insights about the city commuting habits and its results were used to enrich the previously designed Personas with the aim of enhancing real users’ scenarios. Next steps will involve real users on selected cities as a test-bed of both the technical solution and the users’ acceptability of a new way of experiencing the urban commuting.
Eleonora Gargiulo; Roberta Giannantonio; Elena Guercio; Claudio Borean; Giovanni Zenezini. Dynamic Ride Sharing Service: Are Users Ready to Adopt it? Procedia Manufacturing 2015, 3, 777 -784.
AMA StyleEleonora Gargiulo, Roberta Giannantonio, Elena Guercio, Claudio Borean, Giovanni Zenezini. Dynamic Ride Sharing Service: Are Users Ready to Adopt it? Procedia Manufacturing. 2015; 3 ():777-784.
Chicago/Turabian StyleEleonora Gargiulo; Roberta Giannantonio; Elena Guercio; Claudio Borean; Giovanni Zenezini. 2015. "Dynamic Ride Sharing Service: Are Users Ready to Adopt it?" Procedia Manufacturing 3, no. : 777-784.