The implementation of quality processes is essential for an academic setting to meet the standards of different accreditation bodies. However, processes are complex because they involve several steps and several entities. Manual implementation (i.e., using paperwork), which many institutions use, has difficulty following up the progress and closing the cycle. It becomes more challenging when more processes are in place, especially when an academic department runs more than one program. Having n programs per department means that the work is replicated n times. Our proposal in this study is to use the concept of the Tomasulo algorithm to schedule all processes of an academic institution dynamically. Because of the similarities between computer tasks and the processes of workplaces, applying this method enhances work efficiencies and reduces efforts. Further, the method provides a mechanism to secure the integrity of the reports of these processes. In this paper, we provided an educational institution case study to understand the mechanism of this method and how it can be applied in an actual workplace. The case study included operational activities that are implemented to assure the program’s quality.

The usage of social media is increasing by leaps and bounds in our day-to-day lives. It affects daily routines and brings a lot of change in different departments like health and education systems during the COVID-19 pandemic. Healthcare research and practice have been significantly impacted by the astounding growth of social media. Social media are changing health information management in several ways, from offering appropriate ways to enhance healthcare professional contact and share health-related knowledge and experience to facilitating the development of innovative medical research and wisdom. Social media analytics (SMAs) are efficient and effective interaction instruments that can be useful for both patients and clinicians in health interventions. Moreover, a significant portion of those involved in clinical practices (such as clinicians, professional colleges, and departments of health) are unaware of the importance of social media, its potential applications in their daily lives, as well as the possible consequences and how these will be handled. In the presented study, we proposed MCDM-based approaches known as “Criteria Importance Through Inter Correlation” (CRITIC) and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) in order to identify the effective alternative among several options and make a better decision. After extracting features from the literature review, we choose six significant and relevant features and assign weights to them using CRITIC techniques while utilizing the TOPSIS technique to rank the alternatives based on their performance values. After the implementation of both methods and evaluation procedure, it is determined that the alternative with the highest score is placed at the top and called the "best alternative," while the alternative with the lowest score is placed at the bottom and called the worst alternative. Finally, we suggest a variety of research initiatives and new research areas where the aforementioned procedures becomes extremely useful in evaluating SMAs and their uses in online health interventions.