Joana Vieira dos Santos

Joana Vieira dos Santos

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Research Focus & Metrics

Academic Career Length

58Years (1969-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

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11 September 2017 in Journal of Global Mobility
Verified
Journal Article
Closed access
Cátia SousaCátia Sousa
Cátia Sousa
Gabriela GonçalvesGabriela Gonçalves
Gabriela Gonçalves
Joana Vieira dos SantosJoana Vieira dos Santos
Joana Vieira dos Santos
JLJosé Leitão
José Leitão
Purpose: The globalization of work has contributed to a great increment in cross-cultural interactions, contributing to a new impetus in the expatriates’ topic. The costs associated with the failed international missions are high, and the identification of effective adjustment strategies is of extreme importance, both for organizations and for individuals. The purpose of this paper is to identify the kind of practices that are developed by organizations and their impact on the adjustment of expatriates. Design/methodology/approach: To achieve the proposed objective, a systematic review of literature (from the late 1980s to the present day) will be carried out. Findings: Based on five articles on the topic, the results show that there are few studies that assess the impact of the types of adjustment to organizational practices, with the cross-cultural training and language training being the most common. These practices have shown a positive effect on performance and adjustment of expatriates. Originality/value: The authors feel the lack of studies that have adequate indicators to measure the integration and effectiveness of the adjustment of expatriates.

1 January 2018 in Journal of Work and Organizational Psychology
Verified
Journal Article
Open access
Joana Vieira dos SantosJoana Vieira dos Santos
Joana Vieira dos Santos
GGGabriela Gonçalves
Gabriela Gonçalves
Changes imposed on public higher education institutions try to adopt some management practices in public organizations. In this study, we intend to understand how organizational culture (support, innovation, goals, rules) and internal marketing can contribute to the organizational support of employees of higher education institutions. The study was developed with a sample of 635 employees. The results that organizational culture and internal marketing contribute to the explanation of perceived organizational support (POS). Then, through a structural equation model, it was possible to confirm the contribution of support culture and internal marketing to the explanation of POS. More studies are necessary taking students? point of view into ac. These results reveal the importance of the fact that organizations need to implement a culture of support and appropriate internal communication networks that allow employees to perceive social support.

1 January 2019 in Journal of Business Research
Verified
Journal Article
Closed access
CBCatarina Brandão
Catarina Brandão
RSRita Silva
Rita Silva
Joana Vieira dos SantosJoana Vieira dos Santos
Joana Vieira dos Santos

5 September 2016 in International Journal of Organizational Analysis
Verified
Journal Article
Closed access
GGGabriela Gonçalves
Gabriela Gonçalves
MRMarta Reis
Marta Reis
Cátia SousaCátia Sousa
Cátia Sousa
Joana Vieira dos SantosJoana Vieira dos Santos
Joana Vieira dos Santos
AOAlejandro Orgambídez
Alejandro Orgambídez
PSPeter Scott
Peter Scott
Purpose: Negotiating effectively in multicultural contexts or others is not only a very important skill for all organizational elements but also crucial to inter-organizational relations (Adler, 2008). If defined as a process that occurs when one party feels adversely affected by another (De Dreu, 1997). Conflict management styles can be analyzed as a function of personality variables. In this respect, cultural intelligence and self-monitoring appear to be relevant variables, as they are characterized by the demonstration of flexibility and interest in elements that are present in conflict management styles. This study aimed to evaluate the extent to which variables such as cultural intelligence and self-monitoring can positively influence the ability to solve interpersonal conflicts more effectively. Design/methodology/approach: This study, with a sample of 399 individuals, aimed to test a model that explores how cultural intelligence and self-monitoring are related as predictor variables in the styles of conflict resolution. Findings: It was observed that cultural intelligence presents itself as a reasonable predictor of conflict management styles, whereas self-monitoring appeared as a dispositional and controversial measure in relation to those styles. Self-monitoring exhibited itself as an important predictor of conflict management, but on the other hand, it had an influence on the choice of the dominating style in conflict situations. Practical implications: Understanding the predictors of conflict management style and, in particular, realizing the extent to which cultural intelligence promotes a more effective conflict management style can help in the development of selection processes and skill training programs. The development of these multicultural skills will contribute to individual, social and organizational well-being. Originality/value: This study contributes to the literature of individual differences and conflict management, demonstrating that some individual differences that predict the styles of conflict management can lead to a certain ambiguity in understanding the behaviour that an individual may adopt in situations of conflict.

9 July 2021 in Administrative Sciences
Verified
Journal Article
Open access
PDF file
Sónia P. GonçalvesSónia P. Gonçalves
Sónia P. Gonçalves
Joana Vieira dos SantosJoana Vieira dos Santos
Joana Vieira dos Santos
ISIsabel Maria Soares da Silva
Isabel Maria Soares da Silva
AVAna Veloso
Ana Veloso
CBCatarina Brandão
Catarina Brandão
RMRita Moura
Rita Moura
COVID-19 has brought an unexpected need for change within organizations, particularly regarding human resource management. The nature of this global crisis has meant that these processes remain under-systematized. The aim of this study, which uses an exploratory design and mixed-methods analysis, is to contribute to describing the changes in human resource management practices and processes that resulted from this pandemic and to present the outlook of human resource managers for the future. One hundred and thirty-six Portuguese companies participated in the study, with the answers provided by their human resource managers. Results show that the main changes have occurred in the processes of work and safety, training, work organization, recruitment and selection, induction and onboarding, and communication. The profiles that emerged showed an association between the level of change and size of the organization. There was an increase in the use of teleworking and layoffs, and a positive assessment of the organizations’ level of preparation and adaptation to this crisis. Human resource managers reported that the most evident changes in the future will be associated with the use of technology, teleworking, and work organization. These findings are of the upmost importance, as human resource managers are essential pillars in the adjustment of the organizations to this pandemic situation.