The construction industry remains an important economic sector that supports the growth of a nation. It is vital to maintain the industry’s momentum when facing the Coronavirus Disease 2019 (COVID-19) pandemic, or similar in the future, to ensure employability and decent jobs for every individual in the industry, especially foreign labourers who are always regarded as vulnerable. Improving existing project communications management practices is essential to suppressing infection among labourers; however, there are only a few efforts made to understand the current condition. This study explores the communications management barriers and the potential improvement measures amid the COVID-19 outbreak sweeping across the Malaysian construction industry. The findings disclose that out of eleven communication channels, only six communications management barrier variables with eight items, and three communications management improvement measure variables with seven items, are classified as highly critical, based on a systematic literature review (SLR), and a questionnaire survey on 100 foreign labourers and management team members, respectively, where the data gathered were analysed using the Rasch measurement model. The finding also suggests that site review meetings, team meeting discussions and project reports require immediate attention to ensure the construction industry remains robust without significant interruption during the course of the pandemic.

Building Information Modelling (BIM) plays a very significant role in the construction industry, especially in project management decision-making and data integration efforts during the preliminary planning and design stage. This is aligned with the National Construction Policy (NCP 2030) by the Ministry of Work Malaysia, highlighting that it is timely for the construction industry players to move towards sustainability. BIM must be implemented to ensure the smooth delivery of sustainable housing construction projects in Malaysia due to its critical role in assisting in construction cost optimisation, green building implementation, minimising environmental impact, and waste reduction. However, the BIM implementation rate in Malaysia is still minimal due to the challenges in its execution. Therefore, this paper is aimed to propose BIM’s critical strategies in the development of Malaysian sustainable housing construction projects as envisaged in the United Nations Sustainable Development Goals (UNSDGs). A thorough systematic literature review and questionnaire survey of fifty (50) BIM players in housing construction projects in Malaysia shows that from sixteen (16) BIM strategies, three (3) items are identified as critically important strategies, whereas another five (5) items are identified as important strategies. The outcome of the study shall benefit the construction industry players who are involved in the sustainable housing construction project and mainly drives the Public Work Department (PWD) BIM Strategic Plan 2021–2025, thus supporting the earlier mentioned NCP 2030 agenda by the Ministry of Work Malaysia.

The property sector is revitalised to incorporate sustainability, specifically the biophilic design, to encourage human interaction with nature. Thus, there is an urgent need to communicate the biophilic design elements amongst stakeholders, especially the foreign workers, to ensure the project meets the requirement. However, standard project communications management is no longer practical, as the construction industry worldwide has been severely impacted by the Coronavirus Disease 2019 (COVID-19) pandemic. Hence, this paper evaluates the biophilic design elements to be communicated and examines the project communications management breakdown relating to the biophilic design elements in the Malaysian construction industry during the COVID-19 pandemic. Through a systematic literature review (SLR), focus group discussion (FGD) and questionnaire survey on 147 foreign workers, this paper found that from 33 biophilic design element items, only 1 item is categorised as highly critical, whereas another 20 items are categorised as critical. In addition, 43 potential communications management breakdown items from a total of 66 items fall under the critical category. The finding suggests that communication breakdown is caused by the language barrier amongst foreign workers from different ethnicities as well as between foreign workers and the supervisors, since face to face communication is limited during the pandemic.