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Prof. Suresh Subramoniam
CET School of Management, College of Engineering, Trivandrum 695016

Basic Info

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Research Keywords & Expertise

0 Ergonomics
0 Sustainability
0 Usability
0 Remanufacturing and circular economy
0 Reengineering

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Usability
Reengineering

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Short Biography

Dr. Suresh Subramoniam is Professor and Director, CET School of Management, College of Engineering, Trivandrum affiliated to APJ Abdul Kalam Technological University, Kerala. He had his B.Tech in Mechanical Engineering from Kerala university and MS in Industrial Engineering from Louisiana State University in USA specializing in the field of Ergonomics and Human Factors Engineering. His research areas in Human Factors Engineering include Manual Materials Handling, design of tools/equipment and Usability Studies. He also holds a PhD in Management from Kerala University. He has around one hundred papers to his credit published in both national and international journals as well as conferences and also has authored three books. He is conferred Fellowship by the Indian Institution of Industrial Engineering and he is also the Chairman of the Trivandrum Chapter of Indian Institution of Industrial Engineering. He is guiding research and has produced few PhDs. He has reviewed for several journals and leading conferences including Journal of Cleaner Production, Business Process Management Journal, and more. He also serves in the editorial board of few journals and is also the recipient of couple of awards.

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Journal article
Published: 10 August 2021 in Sustainability
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Data driven organizations such as Amazon and Uber have raised the capabilities and expectations of customers to a new level by providing faster and cheaper products and services. The reviewed literature documented that 10–15% of the online products are returned and in many cases such products are not shelf-ready due to product obsolescence or slight wear and tear, thereby reducing profits. Many of these products are disposed of in landfills. There were very few publications that documented how integration of digitized product life cycle into the business model improves product returns and the remanufacturing processes. As societies continue on, environmentally responsible, digital journeys with connected devices and people, reverse supply chains and remanufacturing will play increased importance in fulfilling customers expanded expectations. The networks are evolving, wherein, data are collected from all phases of the product lifecycles from design, prototype, manufacturing, usage aftermarket, returns remanufacturing and recycling. The objective of this paper’s authors was to describe how all phases of product life cycles can be digitized to improve global reverse supply chains and remanufacturing. The authors performed a literature review and developed case studies to document current and to predict future transformational waves that will become increasingly used in many industrial sectors. The authors made recommendations about the importance of improved product design, reduced processing costs and increased use of remanufactured products based upon data on returns to manufacturers and service providers. This paper contributes to research by providing a framework of a digitized product life cycle integrated with the business process phases including remanufacturing and supported with real-world case studies for practitioners and academicians. The authors outlined potential future topics for academic researchers and practitioners, for expanding usage of digital tools in real-time predictive analytics to improve remanufacturing system’s efficiency and quality.

ACS Style

Ramesh Subramoniam; Erik Sundin; Suresh Subramoniam; Donald Huisingh. Riding the Digital Product Life Cycle Waves towards a Circular Economy. Sustainability 2021, 13, 8960 .

AMA Style

Ramesh Subramoniam, Erik Sundin, Suresh Subramoniam, Donald Huisingh. Riding the Digital Product Life Cycle Waves towards a Circular Economy. Sustainability. 2021; 13 (16):8960.

Chicago/Turabian Style

Ramesh Subramoniam; Erik Sundin; Suresh Subramoniam; Donald Huisingh. 2021. "Riding the Digital Product Life Cycle Waves towards a Circular Economy." Sustainability 13, no. 16: 8960.

Journal article
Published: 06 March 2019 in Global Business Review
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Switching barriers help telecom service providers create intangible restriction before telecom subscribers preventing them from switching to other service providers. This study aims at ranking the switching barriers to identify critical success factors of telecom service providers to retain customers and attain a competitive advantage in the market. The analytical hierarchy process (AHP) is used as a tool to rank the identified switching barriers. The literature review helped in identifying eight crucial switching barriers which were ranked using the AHP method. A pair-wise comparison is made to obtain opinions from 32 experts and consultants in the field of telecom service provider industry to conduct AHP analysis. The AHP is analysed by pair-wise comparisons generated from expert opinions. The research findings helped in understanding the different priorities and corresponding weights of switching barriers which were eventually ranked based on the weights. This study enables the telecom service providers to adopt suitable strategies based on the ranking. This will help telecom service providers retain customers and thereby gain a competitive advantage.

ACS Style

Reuban Jacob; Suresh Subramoniam. Identifying the Critical Success Factors of Telecom Switching Barriers Using the AHP. Global Business Review 2019, 22, 767 -779.

AMA Style

Reuban Jacob, Suresh Subramoniam. Identifying the Critical Success Factors of Telecom Switching Barriers Using the AHP. Global Business Review. 2019; 22 (3):767-779.

Chicago/Turabian Style

Reuban Jacob; Suresh Subramoniam. 2019. "Identifying the Critical Success Factors of Telecom Switching Barriers Using the AHP." Global Business Review 22, no. 3: 767-779.

Conference paper
Published: 02 July 2014
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ACS Style

Nizar Hussain M; Suresh Subramoniam. Ranking Critical Success Factors of Healthcare Management Information Systems Using AHP. 2014, 1 .

AMA Style

Nizar Hussain M, Suresh Subramoniam. Ranking Critical Success Factors of Healthcare Management Information Systems Using AHP. . 2014; ():1.

Chicago/Turabian Style

Nizar Hussain M; Suresh Subramoniam. 2014. "Ranking Critical Success Factors of Healthcare Management Information Systems Using AHP." , no. : 1.

Journal article
Published: 01 February 2013 in Journal of Cleaner Production
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ACS Style

Ramesh Subramoniam; Donald Huisingh; Ratna Babu Chinnam; Suresh Subramoniam. Remanufacturing Decision-Making Framework (RDMF): research validation using the analytical hierarchical process. Journal of Cleaner Production 2013, 40, 212 -220.

AMA Style

Ramesh Subramoniam, Donald Huisingh, Ratna Babu Chinnam, Suresh Subramoniam. Remanufacturing Decision-Making Framework (RDMF): research validation using the analytical hierarchical process. Journal of Cleaner Production. 2013; 40 ():212-220.

Chicago/Turabian Style

Ramesh Subramoniam; Donald Huisingh; Ratna Babu Chinnam; Suresh Subramoniam. 2013. "Remanufacturing Decision-Making Framework (RDMF): research validation using the analytical hierarchical process." Journal of Cleaner Production 40, no. : 212-220.

Journal article
Published: 01 January 2013 in Electronic Government, an International Journal
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It is apparent from the degree of difficulty with respect to usability of newly launched software that much less has been done to standardise their usability. The purpose of this study is to analyse a 'single window' Indian e-governance software from a usability perspective. Adapted IsoMetrics

ACS Style

K.U. Vipin Kumar; Suresh Subramoniam. Usability analysis of an Indian e-governance software. Electronic Government, an International Journal 2013, 10, 211 .

AMA Style

K.U. Vipin Kumar, Suresh Subramoniam. Usability analysis of an Indian e-governance software. Electronic Government, an International Journal. 2013; 10 (2):211.

Chicago/Turabian Style

K.U. Vipin Kumar; Suresh Subramoniam. 2013. "Usability analysis of an Indian e-governance software." Electronic Government, an International Journal 10, no. 2: 211.

Conference paper
Published: 01 December 2012 in 2012 International Conference on Green Technologies (ICGT)
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Importance of an online DSS in inventory management for cement Industry is growing as almost one percentage of sales is lost due to the damage of the cement either in warehouses as is the case of an apex cement company in South India whose net profit is nearly 10 percent of sales. Lack of a scientific system for timely decision making poses difficulty due to additional wharfages, storage space and even damage due to improper storage. The proposed system helps in recording, analyzing and monitoring cement inventory with specific reference to damaged cement at various cement warehouses. Presently, managers of cement companies do an audit in their warehouses and prepare individual report about the status, manually. For the proposed real-time DSS in this study, webpage is developed using ASP.Net with SQL Server for database as back end support. DSS is built using ASP.Net Technology based on .Net Framework 3.5.

ACS Style

Pramodh George; Suresh Subramoniam; Kv Krishnankutty. Web based real-time DSS for cement supply chain and logistics. 2012 International Conference on Green Technologies (ICGT) 2012, 001 -005.

AMA Style

Pramodh George, Suresh Subramoniam, Kv Krishnankutty. Web based real-time DSS for cement supply chain and logistics. 2012 International Conference on Green Technologies (ICGT). 2012; ():001-005.

Chicago/Turabian Style

Pramodh George; Suresh Subramoniam; Kv Krishnankutty. 2012. "Web based real-time DSS for cement supply chain and logistics." 2012 International Conference on Green Technologies (ICGT) , no. : 001-005.

Conference paper
Published: 01 December 2012 in 2012 International Conference on Green Technologies (ICGT)
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The world is heading towards energy crisis and to tackle this burning global dilemma, collective efforts are highly welcomed to make the environment Green. Manufacturers around the globe are in search of stupendous strategies in production which can eliminate factors that are harmful to the environment. Increasing attention has been paid on Reverse Logistics over the last so many years in order to tap the business potential and overcome environmental hazard. The purpose of this article is to conduct a review on the key elements, green initiatives among various countries and also the research possibilities in the area of remanufacturing in the automotive industry.

ACS Style

R.S Shaan; Suresh Subramoniam. Greening the automotive reverse supply chain. 2012 International Conference on Green Technologies (ICGT) 2012, 198 -202.

AMA Style

R.S Shaan, Suresh Subramoniam. Greening the automotive reverse supply chain. 2012 International Conference on Green Technologies (ICGT). 2012; ():198-202.

Chicago/Turabian Style

R.S Shaan; Suresh Subramoniam. 2012. "Greening the automotive reverse supply chain." 2012 International Conference on Green Technologies (ICGT) , no. : 198-202.

Conference paper
Published: 01 December 2012 in 2012 International Conference on Green Technologies (ICGT)
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Information and communication technology (ICT) has the potential to improve the environmental footprint of the healthcare industry. ICT driven Business process Reengineering (BPR) can help hospitals “go green”. This strategy can mean that healthcare organizations see fewer bills, generate lower levels of carbon emissions, and experience an easier transition into mandated practices. Only limited have been found in the literature to identify the ICT application in redesigning healthcare management system as a whole. This study focuses on the need for ICT practices that can be implemented in the healthcare industry to transform hospital practices greener. As the world is at the verge of transition, the healthcare industry is close to crossing an important milestone and there is a need to recognize the negative impact of its current practices that can have on the environment. Researchers have started jotting down simple steps to make a sizable difference by implementing eco-friendly ICT techniques in healthcare industry throughout the world. The present research proposes a model for implementing ICT techniques in the healthcare industry to make the hospitals go green.

ACS Style

M. Nizar Hussain; Suresh Subramoniam. Greener healthcare using ICT based BPR. 2012 International Conference on Green Technologies (ICGT) 2012, 215 -222.

AMA Style

M. Nizar Hussain, Suresh Subramoniam. Greener healthcare using ICT based BPR. 2012 International Conference on Green Technologies (ICGT). 2012; ():215-222.

Chicago/Turabian Style

M. Nizar Hussain; Suresh Subramoniam. 2012. "Greener healthcare using ICT based BPR." 2012 International Conference on Green Technologies (ICGT) , no. : 215-222.

Chapter
Published: 01 January 2012 in Business Enterprise, Process, and Technology Management
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In this chapter, the authors establish the existence of a synergistic relationship between two complementary methodologies, Business Process Management (BPM) and Six Sigma, through literature review and suggest methods to exploit the same. Six Sigma provides incremental improvement through its analytical abilities and is complemented by BPM which provides the data from the ongoing processes on a real time basis. The authors discuss two perspectives on how to synergize these methodologies. Firstly, achieve hybrid BPM-Six Sigma by substituting Improve and Manage steps of BPM with the DMAIC of Six Sigma methodology. Secondly, utilize Six Sigma methodology for analysis on data generated by BPM. The application of the integration of BPM and Six Sigma is presented through case studies from financial services companies. The authors also present the key features of BPM tools that can assist Six Sigma in every phase of its implementation.

ACS Style

Suresh Subramoniam; Venky Shankararaman; K. V. Krishnankutty; Ravi Chinta. Business Process Management and Six Sigma. Business Enterprise, Process, and Technology Management 2012, 74 -89.

AMA Style

Suresh Subramoniam, Venky Shankararaman, K. V. Krishnankutty, Ravi Chinta. Business Process Management and Six Sigma. Business Enterprise, Process, and Technology Management. 2012; ():74-89.

Chicago/Turabian Style

Suresh Subramoniam; Venky Shankararaman; K. V. Krishnankutty; Ravi Chinta. 2012. "Business Process Management and Six Sigma." Business Enterprise, Process, and Technology Management , no. : 74-89.

Journal article
Published: 01 January 2010 in International Journal of Leisure and Tourism Marketing
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Mass customisation is an effective approach in strategic management that can definitely help improve competitiveness both in products and services. The most inevitable paradigm shift of the modern era is the transformation from mass production to mass customisation. Its conceptualisation, implementation approaches and their applications in the hospitality industry using suitable examples are discussed here. Continuous improvement is a potential forerunner for effective implementation of the mass customisation technique. In the tourism sector in Kerala, especially ecotourism, there exists ample scope for applying the mass customisation strategies to remain more competitive than other states in India/abroad. Modern e-business era is highly competitive due to the global reach made possible through the use of internet. A new business model based on the internet is proposed for the ecotourism industry of Kerala, to promote collaborative mass customisation, with synergistic B2B connectivity among the involved industries apart from B2C connectivity.

ACS Style

Suresh Subramoniam; Sindhu R. Babu. Mass customising the tourism sector in Kerala. International Journal of Leisure and Tourism Marketing 2010, 1, 392 .

AMA Style

Suresh Subramoniam, Sindhu R. Babu. Mass customising the tourism sector in Kerala. International Journal of Leisure and Tourism Marketing. 2010; 1 (4):392.

Chicago/Turabian Style

Suresh Subramoniam; Sindhu R. Babu. 2010. "Mass customising the tourism sector in Kerala." International Journal of Leisure and Tourism Marketing 1, no. 4: 392.

Journal article
Published: 11 September 2009 in Business Process Management Journal
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The role of BPR in the implementation of ERP systems

ACS Style

Suresh Subramoniam; Mohamed Tounsi; K.V. Krishnankutty. The role of BPR in the implementation of ERP systems. Business Process Management Journal 2009, 15, 653 -668.

AMA Style

Suresh Subramoniam, Mohamed Tounsi, K.V. Krishnankutty. The role of BPR in the implementation of ERP systems. Business Process Management Journal. 2009; 15 (5):653-668.

Chicago/Turabian Style

Suresh Subramoniam; Mohamed Tounsi; K.V. Krishnankutty. 2009. "The role of BPR in the implementation of ERP systems." Business Process Management Journal 15, no. 5: 653-668.

Journal article
Published: 06 February 2009 in Business Process Management Journal
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An object oriented intelligent environment for ERP systems

ACS Style

Suresh Subramoniam; Mohamed Tounsi. An object oriented intelligent environment for ERP systems. Business Process Management Journal 2009, 15, 109 -118.

AMA Style

Suresh Subramoniam, Mohamed Tounsi. An object oriented intelligent environment for ERP systems. Business Process Management Journal. 2009; 15 (1):109-118.

Chicago/Turabian Style

Suresh Subramoniam; Mohamed Tounsi. 2009. "An object oriented intelligent environment for ERP systems." Business Process Management Journal 15, no. 1: 109-118.

Chapter
Published: 01 January 2009 in Handbook of Research on Enterprise Systems
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Enterprise-wide automation has already transformed the relations among suppliers, purchasers, producers, and customers. Conventional ERP helps only to automate individual departments. It could neither integrate its back-office benefits into the front-office, nor could it establish consistent control of all business processes. Competitive pressures and globalization stresses the need for more effective, total enterprise solutions. The world class competition, modern business environment, and the availability of the Internet are the premises which stress the need for ERP. The salient features of ERP II are presented in addition to describing some of the disruptive technologies which will help reengineer ERP systems rapidly. The results of an international survey pertaining to the embedding of intelligence in the modern day ERP shows an evolutionary trend. The order placement over the Internet by a sales clerk from a remote location forms a part of this chapter to benefit the readers in understanding the functioning of an ERP system.

ACS Style

Suresh Subramoniam; Mohamed Tounsi; Shehzad Khalid Ghani; K. V. Krishnankutty. ERP and Beyond. Handbook of Research on Enterprise Systems 2009, 329 -345.

AMA Style

Suresh Subramoniam, Mohamed Tounsi, Shehzad Khalid Ghani, K. V. Krishnankutty. ERP and Beyond. Handbook of Research on Enterprise Systems. 2009; ():329-345.

Chicago/Turabian Style

Suresh Subramoniam; Mohamed Tounsi; Shehzad Khalid Ghani; K. V. Krishnankutty. 2009. "ERP and Beyond." Handbook of Research on Enterprise Systems , no. : 329-345.

Journal article
Published: 01 January 2008 in International Journal of Electronic Finance
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This paper introduces the development aspects of an intelligent agent for mutual fund investment decisions. The success of next-generation Enterprise Resource Planning (ERP) systems mainly depends on making intelligent systems more useful for automated planning and strategic-level decisions, rather than using them merely for transaction processing at the operational level. The required knowledge for the development of the rule base has been adapted from the literature and the working of the intelligent agent prototype has been demonstrated using suitable examples. The developed system, based on fuzzy logic, takes a wide range of values as input and comes out with a unique decision, whereas an ordinary expert system would have given multiple decisions as output. Vagueness handling is possible on the internet and this helps the evolution of ERP, for which internet enabled strategic decision-making is of paramount importance.

ACS Style

Suresh Subramoniam; Mohamed Tounsi; K.V. Krishnankutty. The development of an intelligent agent prototype for mutual fund investment. International Journal of Electronic Finance 2008, 2, 300 .

AMA Style

Suresh Subramoniam, Mohamed Tounsi, K.V. Krishnankutty. The development of an intelligent agent prototype for mutual fund investment. International Journal of Electronic Finance. 2008; 2 (3):300.

Chicago/Turabian Style

Suresh Subramoniam; Mohamed Tounsi; K.V. Krishnankutty. 2008. "The development of an intelligent agent prototype for mutual fund investment." International Journal of Electronic Finance 2, no. 3: 300.

Journal article
Published: 01 June 2005 in Kybernetes
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EDSIM: expert database system for inventory management

ACS Style

Suresh Subramoniam; K.V. Krishnankutty. EDSIM: expert database system for inventory management. Kybernetes 2005, 34, 721 -733.

AMA Style

Suresh Subramoniam, K.V. Krishnankutty. EDSIM: expert database system for inventory management. Kybernetes. 2005; 34 (5):721-733.

Chicago/Turabian Style

Suresh Subramoniam; K.V. Krishnankutty. 2005. "EDSIM: expert database system for inventory management." Kybernetes 34, no. 5: 721-733.

Research article
Published: 01 January 2004 in Paradigm
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Conflicts can be viewed as a dynamic process which generates energy for the organization to deal with uncertain situations. The dynamics of conflict change from time to time based on the way in which behaviour of one party influences that of the other and the strategies used in the past for the settlement of the between-groups and within group conflicts. The fundamental cause of any organizational conflict described above can be again classified as one which arises out of personal differences, value differences, perceptual differences, differences in objectives, competition for limited resources, interdependence of people or departments, role pressures and denial of status. Win-lose, compromise and win-win are the major conflict resolution strategies which are commonly used. The paper also discusses the major reasons for interdepartmental conflicts and that of project scenario. Effectiveness of the conflict management technique used mainly depends on how successfully the deleterious effects of conflicts were alleviated. It has become necessary to identify the appropriate cause of any conflict prior to the development of an outline to its solution.

ACS Style

Suresh Subramoniam. Conflicts: Types, Causes And Resolution Strategies. Paradigm 2004, 8, 55 -62.

AMA Style

Suresh Subramoniam. Conflicts: Types, Causes And Resolution Strategies. Paradigm. 2004; 8 (1):55-62.

Chicago/Turabian Style

Suresh Subramoniam. 2004. "Conflicts: Types, Causes And Resolution Strategies." Paradigm 8, no. 1: 55-62.

Journal article
Published: 01 April 2002 in Kybernetes
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The expert system for the selection of strategic planning technique was developed with a view of assisting an executive in selecting a strategic planning tool based on constraints such as: time, skill, finance, computer, expert advice, form and content of input, and form and content of output required to be generated. The expert system runs on IBM PC/AT or compatible, which is the minimum system requirement, and contains approximately 115 rules in the rule base. The expert system was developed in Turbo PrologTM. The premises which help in concluding a particular strategic planning tool are stored in separate file called ‘STRATEGY.DAT’ and can be consulted at the end of the session by the user. This file saves current session's premises which concluded the particular strategic planning tool. The system, after recommending a tool, outputs a list of planning phases where the implementation of such a strategic planning tool will succeed. It runs on a backward chaining inference mechanism which is a feature of Turbo PrologTM.

ACS Style

Suresh Subramoniam; K.V. Krishnankutty. An expert system for the selection of strategic planning technique. Kybernetes 2002, 31, 550 -560.

AMA Style

Suresh Subramoniam, K.V. Krishnankutty. An expert system for the selection of strategic planning technique. Kybernetes. 2002; 31 (3/4):550-560.

Chicago/Turabian Style

Suresh Subramoniam; K.V. Krishnankutty. 2002. "An expert system for the selection of strategic planning technique." Kybernetes 31, no. 3/4: 550-560.

Journal article
Published: 01 April 1992 in Industrial Management & Data Systems
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ACS Style

Suresh Subramoniam. Expert Systems: Guidelines for Managers. Industrial Management & Data Systems 1992, 92, 23 -25.

AMA Style

Suresh Subramoniam. Expert Systems: Guidelines for Managers. Industrial Management & Data Systems. 1992; 92 (4):23-25.

Chicago/Turabian Style

Suresh Subramoniam. 1992. "Expert Systems: Guidelines for Managers." Industrial Management & Data Systems 92, no. 4: 23-25.