This paper presents an approach to identify opportunities to develop sustainable Product Service Systems (PSS) involving Small and Medium Enterprises (SMEs). The purpose of the research is to build understanding of how the integration of product and service design and the use of Information and Communication Technologies (ICT) can contribute to identify opportunities to develop sustainable PSS involving SMEs. In order to develop the approach, research with 16 Colombian Manufacturing SMEs was carried out. A reference model and four generic types of PSS according to the relationships between product and service design and ICT are used to analyse the data. Finally, the possibility of extending the approach into a general framework to work with other industries is discussed.

Lots of eco-designed projects were carried out successfully, and eco-designed products are now on the market. However, it is very difficult for designers and engineers to compare their design projects to those already done and consequently to reuse the knowledge gained. In a more general perspective, a method to take advantage of previous experiences in eco-design is needed. This paper is a contribution to develop a standard for eco-design practices and proposes a framework to characterise both eco-design projects and eco-tools. Forty case studies from the literature were exploited to extract criteria and options to define the framework. The proposed usage-oriented classification of eco-tools, associated with the practical analysis frame of the design projects, was implemented and finally robust enough to characterise 40 projects.