Faten Amer

Ms. Faten Amer

University of Pecs, Pécs, Baranya, Hungary

Research Focus & Metrics

Academic Career Length

7Years (2020-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

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15 May 2021 in Nursing Open
Verified
Journal Article
Open access
PDF file
HKHaitham Khatatbeh
Haitham Khatatbeh
PPPakai Pakai
Pakai Pakai
TATariq Al‐Dwaikat
Tariq Al‐Dwaikat
DODavid Onchonga
David Onchonga
FAFaten Amer
Faten Amer
AOAndrás Oláh
András Oláh
Background: Nurses’ burnout might affect their quality of life, productivity and nursing care services.Aim: The aim of this systematic review was to systemically review the relationship between nurses’ burnout and quality of life and to introduce practical recommendations to reduce nurses’ BO and improve their QOL.Methods: In April 2021, MeSH terms (("Nurses"[Mesh]) AND "Burnout, Professional"[Mesh]) AND "Quality of Life"[Majr] were used to search five electronic databases: CINAHL, PubMed, Medline, Psychology and Behavioral Sciences Collection and Google Scholar.Results: The search produced 21 studies exploring nurses’ burnout and their quality of life within the last ten years (2009–2021). Most of these studies found significant relationships between the burnout dimension(s) and quality of life dimension(s) among the nurses.Conclusion: Nurses have moderate to high levels of burnout and were negatively associated with poor quality of life. Interventional programs are needed to decrease nurses’ burnout and improve their quality of life.

13 January 2022 in BMC Health Services Research
Verified
Journal Article
Open access
PDF file
FAFaten Amer
Faten Amer
SHSahar Hammoud
Sahar Hammoud
HKHaitham Khatatbeh
Haitham Khatatbeh
SLSzimonetta Lohner
Szimonetta Lohner
IBImre Boncz
Imre Boncz
DEDóra Endrei
Dóra Endrei
Background: Balanced Scorecard (BSC) has been implemented for three decades to evaluate and improve the performance of organizations. To the best of the researchers’ knowledge, no previous systematic review has performed a comprehensive and rigorous methodological approach to figure out the impact of BSC implementation in Health Care Organizations (HCO). Aims: The current work was intended to assess the impact of implementing the BSC on Health Care Workers’ (HCW) satisfaction, patient satisfaction, and financial performance. Methods: The authors prepared the present systematic review according to PRISMA guidelines. Further, the authors customized the search strategy for PubMed, Embase, Cochrane, Google Scholar databases, and Google’s search engine. The obtained studies were screened to isolate those measuring scores related to HCW satisfaction, patient satisfaction, and financial performance. The Risk of Bias (RoB) in the non-Randomized Intervention Studies (ROBINS-I) tool was used to assess the quality of observational and quasi-experimental studies. On the other hand, for the Randomized Controlled Trials (RCTs), the Cochrane (RoB 2) tool was used. Results: Out of 4031 studies, the researchers included 20 studies that measured the impact of BSC on one or more of the three entities (HCW satisfaction, patient satisfaction, and financial performance). Throughout these 20 studies, it was found that 17 studies measured the impact of the BSC on patient satisfaction, seven studies measured the impact on HCW satisfaction, and 12 studies measured the impact on financial performance. Conclusion: This systematic review provides managers and policymakers with evidence to support utilizing BSC in the health care sector. BSC implementation demonstrated positive outcomes for patient satisfaction and the financial performance of HCOs. However, only a mild impact was demonstrated for effects related to HCW satisfaction. However, it is worth noting that many of the studies reflected a high RoB, which may have affected the impacts on the three primary outcomes measured. As such, this systematic review reflects the necessity for further focus on this area in the future. Moreover, future research is encouraged to measure the real and current impact of implementing BSC in HCO during the pandemic since we did not find any.

1 December 2020 in American Journal of Infection Control
Verified
Journal Article
Open access
Sahar HammoudSahar Hammoud
Sahar Hammoud
FAFaten Amer
Faten Amer
SLSzimonetta Lohner
Szimonetta Lohner
BKBéla Kocsis
Béla Kocsis
Lately, suggestions have been emphasizing the importance of engaging patients and family members in Infection Control (IC) through participation and education after showing that patients and family members can aid in preventing the transmission of Healthcare-Associated Infections (HAIs). However, assessing patient education on IC measures in hospitals is poorly investigated. To identify all available studies in the literature that assessed hospitalized patients' education on IC measures. PubMed, Embase, and CINAHL were searched from inception till May 6, 2020 without restrictions. We used the STROBE tool for assessing the reporting quality of each eligible study. Of the 6740 identified papers, 25 were eligible for inclusion. Education on HAIs was investigated in eight studies, education on central line-associated bloodstream infections in one, education on surgical site infections in two, education on hand hygiene in 12, education on isolation rationale, precautions, and usage of personal protective equipment in three, and education on respiratory hygiene in one. In general, a low percentage of patient education on IC was found in most of the included papers. The low percentage of patient education on IC in hospitals highlights the need for additional emphasis on patient involvement in IC. Further studies are needed to assess patient education on several IC measures and to explore the education of family members as well.

9 May 2022 in BMC Health Services Research
Verified
Journal Article
Open access
PDF file
FAFaten Amer
Faten Amer
SHSahar Hammoud
Sahar Hammoud
HKHaitham Khatatbeh
Haitham Khatatbeh
SLSzimonetta Lohner
Szimonetta Lohner
IBImre Boncz
Imre Boncz
DEDóra Endrei
Dóra Endrei
Background: The balanced scorecard (BSC) has been implemented to evaluate the performance of health care organizations (HCOs). BSC proved to be effective in improving financial performance and patient satisfaction. Aim: This systematic review aims to identify all the perspectives, dimensions, and KPIs that are vital and most frequently used by health care managers in BSC implementations. Methods: This systematic review adheres to PRISMA guidelines. The PubMed, Embase, Cochrane, and Google Scholar databases and Google search engine were inspected to find all implementations of BSC at HCO. The risk of bias was assessed using the nonrandomized intervention studies (ROBINS-I) tool to evaluate the quality of observational and quasi-experimental studies and the Cochrane (RoB 2) tool for randomized controlled trials (RCTs). Results: There were 33 eligible studies, of which we identified 36 BSC implementations. The categorization and regrouping of the 797 KPIs resulted in 45 subdimensions. The reassembly of these subdimensions resulted in 13 major dimensions: financial, efficiency and effectiveness, availability and quality of supplies and services, managerial tasks, health care workers' (HCWs) scientific development error-free and safety, time, HCW-centeredness, patient-centeredness, technology, and information systems, community care and reputation, HCO building, and communication. On the other hand, this review detected that BSC design modification to include external and managerial perspectives was necessary for many BSC implementations. Conclusion: This review solves the KPI categorization dilemma. It also guides researchers and health care managers in choosing dimensions for future BSC implementations and performance evaluations in general. Consequently, dimension uniformity will improve the data sharing and comparability among studies. Additionally, despite the pandemic negatively influencing many dimensions, the researchers observed a lack of comprehensive HCO performance evaluations. In the same vein, although some resulting dimensions were assessed separately during the pandemic, other dimensions still lack investigation. Last, BSC dimensions may play an essential role in tackling the COVID-19 pandemic. However, further research is required to investigate the BSC implementation effect in mitigating the pandemic consequences on HCO.

24 June 2020 in Disaster Medicine and Public Health Preparedness
Verified
Journal Article
Open access
PDF file
FAFaten Amer
Faten Amer
Sahar HammoudSahar Hammoud
Sahar Hammoud
Bashar M. FarranBashar M. Farran
Bashar M. Farran
IBImre Boncz
Imre Boncz
DEDóra Endrei
Dóra Endrei
Objectives: The aim of this study was to assess the risks in confronting the coronavirus disease 2019 (COVID-19) pandemic and the ongoing lockdown effectiveness in each of Italy, Germany, Spain, France, and the United States using China’s lockdown model simulation, and cases forecast until the plateau phase.Methods: Quantitative and qualitative historical data analysis. Total Risk Assessment (TRA) evaluation tool was used to assess the pre-pandemic stage risks, pandemic threshold fast responsiveness, and the ongoing performance until plateau. The Infected Patient Ratio (IPR) tool was developed to measure the number of patients resulting from 1 infector during the incubation period. Both IPR and TRA were used together to forecast inflection points, plateau phases, intensive care units’ and ventilators’ breakpoints, and the Total Fatality Ratio.Results: In Italy, Spain, France, Germany, and the United States, an inflection point is predicted within the first 15 d of April, to arrive at a plateau after another 30 to 80 d. Variations in IPR drop are expected due to variations in lockdown timing by each country, the extent of adherence to it, and the number of performed tests in each.Conclusions: Both qualitative (TRA) and quantitative (IPR) tools can be used together for assessing and minimizing the pandemic risks and for more precise forecasting.

FAFaten Amer
Faten Amer
Sahar HammoudSahar Hammoud
Sahar Hammoud
DODavid Onchonga
David Onchonga
AAAbdulsalam Alkaiyat
Abdulsalam Alkaiyat
Abdulnaser Ibrahim NourAbdulnaser Ibrahim Nour
Abdulnaser Ibrahim Nour
IBImre Boncz
Imre Boncz
Health care organizations (HCO) did not consider engaging patients in balanced scorecard (BSC) implementations to evaluate their performance. This paper aims to develop an instrument to engage patients in assessing BSC perspectives (BSC-PATIENT) and customize it for Palestinian hospitals. Two panels of experts participated in the item generation of BSC-PATIENT. Translation was performed based on guidelines. Pretesting was performed for 30 patients at one hospital. Then, 1000 patients were recruited at 14 hospitals between January and October 2021. Construct validity was tested through exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). Additionally, the composite reliability (CR), interitem correlation (IIC), and corrected item total correlation (CITC) were assessed to find redundant and low correlated items. As a result, the scales had a highly adequate model fit in the EFA and CFA. The final best fit model in CFA comprised ten constructs with 36 items. In conclusion, BSC-PATIENT is the first self-administered questionnaire specifically developed to engage patients in BSC and will allow future researchers to evaluate the impact of patient experience on attitudes toward BSC perspectives, as well as to compare the differences based on patient and hospital characteristics.