This study establishes a theoretical and integrative framework for analyzing the relationship between knowledge hiding and task performance. The existing literature indicates that knowledge hiding is prominent in service sector firms and impedes knowledge transfer. However, the potential determinants and consequences have not been extensively investigated. The objectives of this study are threefold: First, examining the effect of distrust and the complexity of knowledge on knowledge hiding. Second, examining the effect of knowledge hiding on task performance. Third, examining the conditional effect of task relatedness in the relationship between distrust, knowledge complexity, and knowledge hiding. We conducted an online survey by using a Google form to collect our data. We gathered data from 325 salespersons in the business departments of a single firm in Indonesia. To test our hypotheses, we employed Partial Least Square (PLS). The results revealed that distrust and knowledge complexity are critical factors in predicting knowledge hiding. Interestingly, knowledge hiding positively affects task performance. The rationale behind this result is that employees tend to believe that hiding knowledge is a strategy to boost their performance in the short run. The contribution of this study is the suggestion that organizations should implement a knowledge-sharing culture to minimize knowledge hiding.
The salesperson is a job that is prone to deviant behavior. Prior studies addressed that deviant behavior is a behavioral stress response. Although numerous studies have demonstrated the relationship between job stress and deviant behavior, the clarity of the job stress mechanism remains limited. Drawing from coping theory, we proposed that job stress acts as a critical mechanism in linking the association between work-family conflict and salesperson deviant behavior. The objectives of this study are threefold. First, this study investigates the relationship between work-family conflict and job stress. Second, this study examines how job stress determines the likelihood of a salesperson engaging in deviant behavior. Last, this study investigates the mediating mechanism of work-family conflict and job stress. Using an online survey of salespeople in Indonesia, we received 321 data and employed a partial least square to test our proposed hypotheses. The results of this study confirm all hypotheses. The implications for managers regarding the result of this study is encouraging managers to establish and implement family-friendly policies which can diminish the level of stress and will decrease the likelihood of salespeople engaging in deviant behavior. Our study offers a significant contribution to the body of knowledge by clarifying the mediating role of job stress.
19 September 2024 in Journal of Work-Applied Management
Purpose: This study investigates the barriers to adopting green human resource management (GHRM) under uncertain conditions by integrating the resource-based view (RBV) and stakeholder theory. Design/methodology/approach: A board of experts, which consisted of 28 practitioners and two academics, was invited to participate in the research. The fuzzy Delphi and fuzzy decision-making trials and evaluation laboratory were utilized to achieve the study's objectives. Findings: The findings indicate that barriers encompass 14 criteria and five attributes. Among the 14 criteria, the banking industry's lack of green culture, lack of trust in green benefits, employee's capacity to change, lack of support from top management and absence of a comprehensive plan to implement GHRM are significant barriers. The attributes are management, human resources, organizational, regulatory and customer barriers. Practical implications: Implementing GHRM in Indonesian banking necessitates practical policies and gradual adaptation strategies. Companies should establish standard operating procedures, reward systems and periodic habit changes to embed green practices effectively. Originality/value: This study is among the first to employ stakeholder theory and the RBV in examining the barriers to green human resources adoption in the banking industry.
This study employs a theoretical and comprehensive framework for investigating the relationship between passion for work, work–family conflict, and emotional exhaustion. Drawing from the dualistic model of passion, we posited that passion could provoke negative feelings, leading to strict determination and inhibiting the attainment of an effective, balanced life. However, there is little empirical evidence to support the dualistic model of passion’s notion that passion either can assist employees in balancing their various life responsibilities or impede such a balance. The purposes of this study are threefold: first, to investigate the impact of passion for work on work–family conflict; second, to examine the relationship between work–family conflict and emotional exhaustion; and third, to clarify the mediating process of work–family conflict in the relationship between passion for work and emotional exhaustion. A cross-sectional survey was employed to gather data from Indonesian firefighters (n = 398). PLS-SEM was utilized to test the proposed hypotheses. Our results revealed that obsessive passion negatively affects emotional exhaustion. The underlying reason for this result is due to self-conceptions based on community expectations, receiving help from others to solve problems, and improving well-being even when problems arise. Our results suggest that organizations encourage employees’ harmonious development, providing employees with skills necessary to deal with challenging situations and providing a family-supportive policy.