Over the past three decades, research on the established linkages between solid waste management and psychological models has progressed rapidly. This informs statutory bodies that wish to design an effective solid waste management system. To further address this crucial task, this paper examined the existing literature on behavioral approaches applied to the study of solid waste. Through a systematic literature review approach, we identified, analyzed, and synthesized available literature across various geographical regions. Based on an analysis of 80 articles, we found that high-income countries (61%) are overrepresented in the existing literature, in which the U.S.A. (44%) has contributed the most. Most articles targeted recycling behavior (59%) by applying individual behavior theories (90%), in which the theory of planned behavior was widely tested (46%). In addition, 65% of the articles conducted model testing and 51% conducted empirical studies, revealing a dearth of evaluation studies in the literature. Cluster analyses revealed that psychological factors, comprising 34 variables, were extensively used, allowing future researchers to explore relevant variables from inter-disciplinary domains by adopting a pragmatic paradigm approach. In summary, this review identified four research gaps, recommended paths for future research and concluded by highlighting the need of investigating social elements to tackle solid waste issues.

Purpose: The choice between SERVQUAL and SERVPERF metrics for service quality measurement is subjective and the research literature lacks evidence on whether these instruments differ in their outcomes significantly or concur with each other. Hence, empirical investigation regarding the concurrence or difference of the two instruments is the purpose of this paper.Design/methodology/approach: The research is qualitative (meta‐analysis of service quality literature) and quantitative (application of standard statistical procedures to test hypothesis). A pilot test of 35 students was conducted followed by a stratified random sampling of 84 students each for SERVQUAL and SERVPERF. Data collection was through a self‐administered questionnaire.Findings: The empirical study proves that there is a significant difference in the outcomes of the two metrics. The implications of the study are based on the combined use of the two instruments. The research identified that tangibles and reliability are the two dimensions of higher service quality satisfaction, whereas empathy and assurance are the dimensions of least satisfaction in a higher education sector.Research limitations/implications: Even though the sample size is adequate, the study outcome cannot be generalized completely as it is based on a research focused on a specific service.Practical implications: The paper gives a methodical approach to apply both SERVQUAL and SERVPERF metrics and draw implications on the combined basis. The strengths and weaknesses thus identified would facilitate the service providers in implementing total quality management.Social implications: Social responsibility is a key issue to be addressed by higher educational institutes and the implications of this research contribute to it strengthening.Originality/value: Research inferences are based on the primary data obtained from service receivers of higher education and the inferences would add value to the body of knowledge of service quality literature, as the two most prominent instruments of service quality are empirically investigated for concurrence.

This research goes beyond the attitude-intention link to investigate the determinants of solid waste management behavior among the student community. The study proposes an extended model comprised of constructs from psychological frameworks, the theory of planned behavior and value-belief-norm theory by integrating environmental knowledge and situational factors as the intrinsic and extrinsic variables. A self-administered questionnaire method with a sample of 1,105 and structural equation modeling to test the statistical significance of the model revealed that our novel model includes a satisfactory level of prediction power, which is superior to existing theories. Findings show that intention, subjective norms, perceived behavioral control and attitude had a significant positive influence on behavior. While biospheric and altruistic values showed positive relationships with belief, moral norms and environmental knowledge was found to be crucial in forming attitude. The results of this work could be used by governments, policymakers and researchers to design and implement effective waste management systems.

The dichotomy of the Necessity and Opportunity motivation (Push-Pull model) has been frequently used to explain Women Entrepreneurial Motivation (WEM) unvaryingly in most situations. The literature indicates a need for clarity and precision in the context-specific conceptualization of this construct. Understanding the disparities between WEM in developed and developing nations will further clear the ambiguity. The current article addresses this gap in three stages. Systematically analyzing 103 articles published in WEM research, an exhaustive list of all WEM factors is built and categorized as necessity and opportunity motivation using Computer-Aided Qualitative Data Analysis Software (CAQDAS) assisted Thematic Content Analysis (TCA). Subsequently, necessity and opportunity motivation themes are generated and the related sub-themes and their constituents are identified. Finally, the contextual differences in WEM tendencies are highlighted in the light of women entrepreneurship in developed and developing nations. The main contribution of this review, apart from the comprehensive consolidation of WEM factors, is the revelation of the clear contextual difference in the usage and connotation of certain WEM factors in developed and developing countries. These contextual insights of WEM may provide future research scholars as well as policymakers with an improved understanding of necessity and opportunity motivation factors.

This article investigates the staff outcomes that are influenced by physical environment features in a healthcare facility. Over the past few decades, research on the physical environment and its effects on hospital staff has advanced steadily. Focusing on the physical environment has become a research area with great potential because it is crucial to provide a favorable work environment for health professionals, which directly impacts the quality of care. A systematic literature review was conducted to identify research articles from two scientific databases and a healthcare journal. Articles that fulfilled the inclusion and exclusion criteria for relevant articles were included in this review. Relevant data were derived from the final shortlisted articles. The features identified in the articles were divided into three dimensions of the physical environment. The results demonstrate different outcomes for staff. This review shows the need to develop a comprehensive study involving the most important features of the three dimensions of the physical setting and its effects on staff. This study contributes invaluable insights for hospital administrators, architects, and designers by informing them about the critical factors shaping the healthcare workplace environment.

Purpose: The purpose of this paper is to investigate the moderating role of workplace spirituality (WS) in the relationship between team transformational leadership (TTL) and team viability (TV) under the theoretical lens of the theory of optimal distinctiveness of identities. Design/methodology/approach: This study adopted quantitative, cross-sectional research design at the team level of analysis among 141 software development project teams that belonged to 22 information technology (IT) organizations in the Indian IT sector to evaluate the effect of TTL behavior on TV under the conditional presence of WS. Findings: This research has found empirical evidence to show that TTL is positively associated with TV or the team members’ desire to be a part of future performance episodes of their team. However, this research has shown that the relative effect of WS on the relationship between TTL and TV is weaker in those teams that experience higher levels of WS than those teams that experience lower levels of WS. Originality/value: This research’s originality exists in its team-level conceptualization of WS, a gap in prior research addressed by this paper, in order to evaluate the interactive effects of team-level conceptualizations of transformational leadership and WS on TV. Further, this paper’s originality stems from the explanation of TV as the result of desirable balance between team members’ needs for within-team inclusion and within-team differentiation.