As part of the Industry 4.0 movement, the introduction of digital manufacturing technologies (DMTs) poses various concerns, particularly the impact of technology adoption on the workforce. In consideration of adoption challenges and implications, various studies explore the topic from the perspective of safety, socio-economic impact, technical readiness, and risk assessment. This paper presents mixed methods research to explore the challenges and acceptance factors of the adoption of human-robot collaboration (HRC) applications and other digital manufacturing technologies from the perspective of different stakeholders: from manufacturing employees at all levels to legal experts to consultants to ethicists. We found that some of the prominent challenges and tensions inherent in technology adoption are job displacement, employee’s acceptance, trust, and privacy. This paper argues that it is crucial to understand the wider human factors implications to better strategize technology adoption; therefore, it recommends interventions targeted at individual employees and at the organisational level. This paper contributes to the roadmap of responsible DMT and HRC implementation to encourage a sustainable workforce in digital manufacturing.
Head Mounted Display (HMD) based Augmented Reality (AR) is being increasingly used in manufacturing and maintenance. However, limited research has been done to understand user interaction with AR interfaces, which may lead to poor usability, risk of occupational hazards, and low acceptance of AR systems. This paper uses a theoretically-driven approach to interaction design to investigate the impact of different AR modalities in terms of information mode (i.e. video vs. 3D animation) and interaction modality (i.e. hand-gesture vs. voice command) on user performance, workload, eye gaze behaviours, and usability during a maintenance assembly task. The results show that different information modes have distinct impacts compared to paper-based maintenance, in particular, 3D animation led to a 14% improvement over the video instructions in task completion time. Moreover, insights from eye gaze behaviours such as number of fixations and transition between Areas of Interest (AOIs) revealed the differences in attention switching and task comprehension difficulty with the choice of AR modalities. While, subjective user perceptions highlight some ergonomic issues such as misguidance and overreliance, which must be considered and addressed from the joint cognitive systems' (JCSs) perspective and in line with the predictions derived from the Multiple Resources Model.
The UK is the twelfth-largest manufacturing nation globally, yet its adoption of digital manufacturing technologies (DMTs) lags behind other European countries. In an era where industrial automation and digital transformation are essential for maintaining competitiveness, understanding the human factors influencing the acceptance and implementation of these technologies is critical. This study examines the perceptions of 313 UK manufacturing employees regarding the usefulness, ease of use, and workplace impact of DMTs. Findings indicate that while employees recognise the potential benefits of DMTs such as increased productivity, improved product quality, and enhanced competitiveness, concerns remain regarding ease of use, workforce upskilling, and physical interaction with new technologies. Notably, employees with lower educational qualifications expressed greater scepticism about the applicability of DMTs. Furthermore, those working in companies that had already implemented digital technologies reported more positive perceptions compared to non-users, emphasising the role of experience in shaping attitudes. The study highlights the need for targeted training and change management strategies to facilitate smoother workforce adaptation to digital advancements. These findings provide insights for policymakers, industry leaders, and system designers aiming to integrate human-centric approaches in the transition to Industry 4.0 and beyond.
The increasing number of domestic Internet of Things (IoT) devices in our lives leads to numerous benefits, but also comes with an increased risk of cybersecurity breaches. These breaches have psychological consequences for the users. We examined the nature of the psychological impact of cybersecurity breaches on domestic IoT by investigating emotional experiences in a scenario study (Study 1) and a field experiment (Study 2) using the five emotion components of the Component Process Model (CPM) and emotion regulation as a framework. We replicated a three-dimensional structure for emotional experiences found in a previous study, with an addition of an ancillary fourth dimension in the second study. The first dimension represents emotional intensity. The second bipolar dimension describes constructive vs. unconstructive action tendencies. On the third dimension, also bipolar, cognitive and motivational emotion features are opposed to affective emotion features. The fourth dimension, labeled distress symptoms, mainly reflects negative emotions. In Study 2, most of the introduced frequent irregularities on IoT devices were not noticed, and the intensity of emotional reactions and tendencies to react in a constructive way decreased throughout the phases of the experiment. These findings reveal that we are not emotionally equipped to identify potential threats in the cyber world.
As artificial intelligence and robotics increasingly shape societies, ensuring that these technologies align with ethical and societal values is a pressing challenge. This paper presents survey findings from 98 MSc Robotics and Applied AI students at Cranfield University, offering rare empirical evidence of how future AI and robotics professionals perceive their ethical responsibilities. While students demonstrate strong awareness of key risks such as autonomous decision-making in warfare, surveillance, labour displacement, and emotional manipulation, they show limited engagement with professional codes of ethics or structured training. Instead, ethical reflection often occurs informally, through peer discussions or media exposure. These findings highlight a consistent gap between ethical awareness and institutionalised engagement, raising questions about how future engineers will navigate the ethical challenges of AI. To address this, the paper proposes an “ethics up front” model for ethics integration that embeds reflection early in the development lifecycle, supported by participatory design, professional education, and regulatory alignment. This paper provides empirical evidence on future AI engineers’ ethical orientations and proposes a practical model for early-stage ethics integration into the practice of AI and robotics engineering.