Due to the rapid expansion of e-commerce and urbanization, Last-Mile Delivery (LMD) faces increasing challenges related to cost, timeliness, and sustainability. Artificial intelligence (AI) techniques are widely used to optimize fleet management, while augmented and mixed reality (AR/MR) technologies are being adopted to enhance warehouse operations. However, existing approaches often treat these aspects in isolation, missing opportunities for optimization and operational efficiency gains through improved information visibility across different roles in the logistics workforce. This work proposes the adoption of novel technological solutions integrated in an LMD framework that combines AI-based optimization of shipment allocation and vehicle route planning with a knowledge graph (KG)-driven decision support system. Additionally, the paper discusses the exploitation of relevant recent tools, including large language model (LLM)-powered conversational assistants for managers and operators and MR-based headset interfaces supporting warehouse operators by providing real-time data and enabling direct interaction with the system through virtual contextual UI elements. The framework prioritizes the customizability of AI algorithms and real-time information sharing between stakeholders. An experiment with a system prototype in the Apulia region is presented to evaluate the feasibility of the system in a realistic logistics scenario, highlighting its potential to enhance coordination and efficiency in LMD operations. The results suggest the usefulness of the approach while also identifying benefits and challenges in real-world applications.

Machine Learning (ML) is increasingly exploited in a wide range of application areas to analyze data streams from large-scale sensor networks, train predictive models and perform inference. The Cloud-Edge Intelligence (CEI) computing paradigm integrates cloud infrastructures for resource-intensive ML tasks with devices at the border of a local network for distributed data preprocessing, small-scale model training and prediction tasks. This can achieve a tunable trade-off of ML accuracy with improved data privacy, response latency, and bandwidth usage. Prevalent CEI architectures are based on microservices encapsulated in containers, but serverless computing is emerging as an alternative model. It is based on stateless event-driven functions to facilitate development and provisioning of application components, increase infrastructure elasticity and reduce management effort. This paper proposes a novel CEI framework for sensor-based applications, exploiting serverless computing for data management and ML tasks. Small-scale model training occurs at the edge with local data for quick prediction response, while large-scale models are trained in the cloud with the full sensor network data and then they are fed back to edge nodes for a progressive accuracy improvement. A fully functional prototype has been built by leveraging open source software tools, selected devices for field sensing and edge computing, and a commercial cloud platform. Experiments validate the feasibility and sustainability of the proposal, compared to an existing container-oriented microservice architecture.

Ambient Intelligence aims at simplifying the interaction of a user with her surrounding context, minimizing the effort needed to increase comfort and assistance. Nevertheless, especially in built and structured environments, current technologies and

The benefits of automatic identification technologies in healthcare have been largely recognized. Nevertheless, unlocking their potential to support the most knowledge-intensive medical tasks requires to go beyond mere item identification. This paper presents an innovative Decision Support System (DSS), based on a semantic enhancement of Near Field Communication (NFC) standard. Annotated descriptions of medications and patient’s case history are stored in NFC transponders and used to help caregivers providing the right therapy. The proposed framework includes a lightweight reasoning engine to infer possible incompatibilities in treatment, suggesting substitute therapies. A working prototype is presented in a rheumatology case study and preliminary performance tests are reported. The approach is independent from back-end infrastructures. The proposed DSS framework is validated in a limited but realistic case study, and performance evaluation of the prototype supports its practical feasibility. Automated reasoning on knowledge fragments extracted via NFC enables effective decision support not only in hospital centers, but also in pervasive IoT-based healthcare contexts such as first aid, ambulance transport, rehabilitation facilities and home care.

Emerging distributed intelligence paradigms for the Internet of Things (IoT) call for flexible and dynamic reconfiguration of elementary services, resources and devices. In order to achieve such capability, this paper faces complex interoperability and autonomous decision problems by proposing a thorough framework based on the integration of the Semantic Web of Things (SWoT) and Social Internet of Things (SIoT) paradigms. SWoT enables low-power knowledge representation and autonomous reasoning at the edge of the network through carefully optimized inference services and engines. This layer provides service/resource management and discovery primitives for a decentralized collaborative social protocol in the IoT, based on the Linked Data Notifications(LDN) over Linked Data Platform on Constrained Application Protocol (LDP-CoAP). The creation and evolution of friend and follower relationships between pairs of devices is regulated by means of novel dynamic models assessing trust as a usefulness reputation score. The close SWoT-SIoT integration overcomes the functional limitations of existing proposals, which focus on either social device or semantic resource management only. A smart mobility case study on Plug-in Electric Vehicles (PEVs) illustrates the benefits of the proposal in pervasive collaborative scenarios, while experiments show the computational sustainability of the dynamic relationship management approach.