This research aims to analyze the determinant factors of the effectiveness and sustainability indicators of higher education management at the Federal University of Santa Catarina. The research is characterized as a quantitative study of inferential nature, with structural equation modeling. Data were collected from a survey and applied to professors and employees of two teaching centers at the Federal University of Santa Catarina. The theoretical basis is the Baldrige Excellence Model. This research brings together several theoretical and practical implications involving the sustainability of higher education management, because higher education institutions have been under pressure to improve their performance, and many governments have implemented new regulations that seek to professionalize universities in pursuit of excellence. So, this paper discusses one of the models in the academic literature, the Baldrige model, which focuses on the effectiveness of university management, encompassing quality improvement and excellence in management. The results obtained show that the construct leadership, focus on the student, and society, have a direct effect on strategic planning and an indirect effect on the effectiveness of management. In addition, the constructs of transparency and management by competencies have a direct effect on work processes. Universities face a management challenge and demand new quality models.

Brazilian Business Review, Brazil, International, Journal, Business, Accounting, Finance, Management, Economics

O presente estudo tem por objetivo identificar e analisar o processo de aprendizagem situada a partir da participação e legitimidade nas práticas dos grupos de trabalho da Dublin Irish Pub. O arcabouço teórico envolve a aprendizagem situada, aprofundada junto com o estudo da participação periférica legitimada e diferentes níveis de participação nas práticas de trabalho dos grupos de trabalho. Com base no método qualitativo básico, a coleta de dados ocorreu por observação direta, diário de campo, entrevistas em profundidade. O período de observação de seis meses totalizou 32 idas a campo e oito entrevistas realizadas na empresa estudada. Assim, por meio da análise interpretativista, as informações da pesquisa permitem elucidar de que maneira a participação e legitimidade nas práticas de trabalho podem auxiliar na aprendizagem. Entre os resultados encontrados no estudo, destacam-se as formas de aprendizagem situada que surgiram em três grupos: garçons, barmen e cozinha. Descrevendo de forma analítica o engajamento e participação dos aprendizes nas práticas de trabalho e nas comunidades de prática, argumenta-se, com base neste trabalho, que esse processo de atuação nas comunidades de prática passa pela fase inicial de participação periférica legitimada, já que, a partir do engajamento e da atuação com os mais experientes, desenvolve-se a aprendizagem. Além disso, os ganhos de legitimidade e pertencimento são elementos relevantes no processo de aprendizagem, e pode-se identificar que o processo de aprendizagem situada não ocorre somente em comunidades de prática e que o pertencimento e a participação periférica legitimada são características a serem fomentadas nas organizações. A partir da negociação e renegociação de significados, pelo estabelecimento de relacionamentos sociais e comunidades de prática, cria-se um sistema por meio do qual os modos de ver, interpretar, compreender e praticar se constituem e são compartilhados.

The study aimed to analyze the employee's perception of the remuneration systems in two major hospitals in Brazil, one managed by the government and the other by private investors. The sample considered 109 respondents, out of which 54 were from the private hospital and 55 from the public hospital. After data collection on the sample population, perception of remuneration was associated with occupation, gender, age and experience, as suggested by the Upper Echelons Theory. The results show that remuneration is viewed as an instrument of control and behavior or a learning-inducing mechanism; however, the perceptions of employees working in the health area and administrative area were different. These findings show that the influence of fixed pay is different not only for the employees of both areas, but also in relation to the public and private hospital management. It was found that gender is not a determinant factor of behavior and that there were no differences between younger and older employees as well as between more experienced and less experienced employees with respect to the effect of remuneration on behavior. There were no differences in relation to the type of hospital either. In general, the results emphasize the importance of remuneration as an instrument of control and management, either in the context of public or private organizations