The sorting problem in the Multi-criteria Decision Analysis (MCDA) has been used to address issues whose solutions involve the allocation of alternatives in classes. Traditional multi-criteria methods are commonly used for this task, such as ELECTRE TRI, AHP-Sort, UTADIS, PROMETHEE, GAYA, etc. While using these approaches to perform the sorting procedure, the decision-makers define profiles (thresholds) for classes to compare the alternatives within these profiles. However, most such applications are based on subjective tasks, i.e., decision-makers’ expertise, which sometimes might be imprecise. To fill that gap, in this paper, a comparative analysis using the multi-criteria method ELECTRE TRI and clustering algorithms is performed to obtain an auxiliary procedure to define initial thresholds for the ELECTRE TRI method. In this proposed methodology, K-Means, K-Medoids, Fuzzy C-Means algorithms, and Bio-Inspired metaheuristics such as PSO, Differential Evolution, and Genetic algorithm for clustering are tested considering a dataset from a fundamental problem of sorting in Water Distribution Networks. The computational performances indicate that Fuzzy C-Means was more suitable for achieving the desired response. The practical contributions show a relevant procedure to provide an initial view of boundaries in multi-criteria sorting methods based on the datasets from specific applications. Theoretically, it is a new development to pre-define the initial limits of classes for the sorting problem in multi-criteria approach.